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CheckPlease vs. STAY Guest App:
Which Is Right for You?
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CheckPlease shines .
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
How Does CheckPlease Compare to STAY Guest App?
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 215 |
What Are the Pros and Cons of CheckPlease vs STAY Guest App?
After analyzing 215 verified reviews, CheckPlease users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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CheckPlease vs STAY: Rankings by Hotel Segment
How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | CheckPlease |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | — | #2 24 reviews |
By Property Type
| Segment | CheckPlease |
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|---|---|---|
| Boutique ▾ | — | #2 77 reviews |
| Luxury ▾ | — | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
| Segment | CheckPlease |
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|---|---|---|
| North America ▾ | — | #5 27 reviews |
| Europe ▾ | — | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
The Decision
Choosing between CheckPlease by CheckPlease and STAY Guest App hinges on your hotel’s specific needs and operational goals. Both products aim to improve guest communication and streamline hotel services, but they differ significantly in features, support, and market presence. Your decision should be based on which platform aligns best with your hotel’s size, location, and service model.
CheckPlease claims to be a comprehensive property management system, yet it currently lacks recent reviews, integrations, or regional presence, raising questions about its ongoing support and relevance. STAY Guest App, with its active user base of over 1,000 hotels across 67 countries and a recent 4/5 overall rating, offers a more tested and supported solution.
Are you prioritizing a system with proven hotel-specific features and extensive support? Or are you considering a platform that’s still emerging but promises broad integration and a global footprint? Let's explore how these products compare across key areas.
Is CheckPlease or STAY Guest App Better for Hotels?
CheckPlease positions itself as an all-in-one property management tool with AI capabilities, aiming to streamline operations and guest reviews. However, with a review count of zero and a HTR score of 0, it currently offers no recent validation from hotel users, making its practical effectiveness uncertain.
In contrast, STAY Guest App boasts 206 reviews in the past six months, a high 4.78/5 ease of use rating, and a Net Promoter Score of 9.59/10. Its broad regional presence and active hotel partnerships demonstrate its proven value.
Given the absence of recent CheckPlease feedback and the strong, current reviews for STAY, the latter clearly leads in market validation. Is your hotel seeking a platform with demonstrable recent success? Or are you willing to consider an untested, possibly nascent product?
CheckPlease vs STAY Guest App: Which Should Your Hotel Choose?
If your hotel needs a robust, AI-powered property management system that consolidates guest feedback, operational data, and reviews, CheckPlease might seem appealing. But the lack of current user reviews, verified integrations, or regional presence makes it difficult to evaluate its real-world performance.
If, however, your hotel prioritizes guest experience, operational efficiency, and a product with extensive integrations—20 verified partners including PMS and CRM systems—STAY Guest App is the clear choice. It’s trusted by major chains like NH Hotels and RIU, with proven success in digitizing guest services and reducing wait times.
For hotels seeking a well-supported, integrated guest app with recent validation, STAY is the more reliable option. Are you ready to implement a platform with proven results and active user feedback? Or is your focus on a broader, possibly future-ready system?
Is CheckPlease or STAY Guest App Easier to Use?
CheckPlease offers no recent reviews or user ratings, so assessing its usability is challenging. Its lack of validation suggests it may still be in early development or limited deployment phases, raising questions about onboarding and staff adoption.
STAY Guest App, rated 4.78/5 for ease of use, receives consistent praise for its user-friendly interface, straightforward CMS, and simple integration. Hotels mention its intuitive design and quick onboarding, with a 4.63/5 onboarding score reinforcing its ease of implementation.
Edge: STAY.
Which Has Better Features: CheckPlease or STAY Guest App?
CheckPlease claims to be comprehensive but offers no specific features listed, and no unique functionalities are documented. This absence makes comparison impossible; it simply does not showcase notable features at this time.
STAY Guest App provides 14 features exclusive to its platform, including mobile app access, chatbot, message routing, room service ordering, local recommendations, multilingual support, and guest profiles. These features directly contribute to improved guest engagement and operational efficiency.
Edge: STAY.
Which Has Better Customer Support: CheckPlease or STAY Guest App?
CheckPlease offers no recent reviews or support ratings, making it impossible to assess support quality or responsiveness. Its missing presence in the market further complicates expectations.
STAY Guest App has a support rating of 4.83/5, with numerous reviews praising its responsive, helpful team. Hoteliers share quotes like, “Support is quick to respond and always eager to help,” indicating a high level of customer service.
Edge: STAY.
Which Has More Integrations: CheckPlease or STAY Guest App?
CheckPlease has zero verified partners, suggesting limited or no integration capabilities currently. Its lack of existing integrations leaves hotels potentially unsupported in connecting with other systems.
STAY Guest App boasts 20 verified partners, including major platforms like SiteMinder, Oracle Hospitality, and Mews. These integrations facilitate seamless data flow and operational continuity, essential for modern hotel management.
Edge: STAY.
Which Do Hoteliers Rate Higher: CheckPlease or STAY Guest App?
With 206 recent reviews, STAY Guest App maintains a strong overall rating of 3/5, primarily driven by operational improvements and user satisfaction across diverse property types. Hotels of all segments, especially branded and resort hotels, rate it higher, reflecting its popularity.
CheckPlease, with zero reviews, cannot be rated or compared based on user feedback. Its lack of recent validation makes it impossible to determine hotel satisfaction.
Edge: STAY.
How Much Do CheckPlease and STAY Guest App Cost?
CheckPlease does not list any pricing information or trial options, leaving potential buyers in the dark. Its lack of transparent costs suggests it may be a custom or upcoming solution.
STAY Guest App costs $300 per month, with no trial or implementation fees listed. This transparent pricing makes budgeting easier for hotels considering its deployment.
What Type of Hotel Should Use CheckPlease?
- Hotels needing a comprehensive property management platform with AI-powered review analysis.
- Hotels looking for an all-in-one solution for guest feedback, operational insights, and management.
- Large or multi-property hotels aiming for centralized review management.
- Hotels prioritizing guest review insights for continuous improvement.
Not ideal if:
- Your hotel requires proven, recent user validation.
- You need extensive integrations or a broad regional presence.
- You prefer transparent, straightforward pricing.
What Type of Hotel Should Use STAY Guest App?
- Hotels aiming to digitize guest services, reduce queues, and increase operational efficiency.
- Chains and independent hotels looking for a trusted, well-supported guest app.
- Properties seeking a platform with proven integrations and recent user validation.
- Hotels wanting to improve guest satisfaction through real-time updates and personalized services.
Not ideal if:
- Your hotel operates primarily in regions where STAY does not have a presence.
- You need a free or heavily customizable platform without fixed costs.
- Your focus is on a full property management suite beyond guest experience.
STAY Guest App vs CheckPlease: The Bottom Line for Hotels
STAY Guest App, with its verified reviews, extensive features, and broad integration network, clearly leads as the more mature, proven solution. Its focus on guest experience and operational efficiency makes it ideal for hotels looking for a reliable, well-supported platform.
CheckPlease appears to be an emerging platform with no recent reviews or visible features, suggesting it may still be under development or testing. Without validation or support data, it's a risky choice for hotels seeking immediate results.
If your hotel values proven performance, rapid onboarding, and extensive integrations, STAY Guest App is the recommended choice. It’s suited for a wide range of property types, sizes, and markets.
However, if your hotel is exploring a future-ready property management system with AI insights and high customization potential, and you're willing to wait or invest in unknown territory, CheckPlease could be considered.
In conclusion, for practical, current hotel needs, STAY Guest App offers a more trustworthy and validated solution.
How Much Do CheckPlease and STAY Guest App Cost?
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| CheckPlease |
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| Starting Price | — | From $300/mo |
Which Features Does CheckPlease Have That STAY Guest App Doesn't (and Vice Versa)?
According to HTR's product database, CheckPlease and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | CheckPlease |
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
| Web-app |
Showing top differences. 2 more features differ between these products.
Real-World Results: CheckPlease vs STAY by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
CheckPlease vs STAY: The Bottom Line
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About CheckPlease vs STAY Guest App
Can CheckPlease replace STAY Guest App?
It depends on your requirements. CheckPlease and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. CheckPlease offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do CheckPlease or STAY Guest App offer a free plan?
CheckPlease: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank CheckPlease and STAY Guest App?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CheckPlease has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Hotel Guest Apps Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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