Compare Reputation Manager (by Customer Alliance) vs D-EDGE - MediaGenius vs Triptease: Metasearch

Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
D-Edge

D-EDGE - MediaGenius

36 reviews
Triptease

Triptease: Metasearch

51 reviews

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Compare Reputation Manager (by Customer Alliance) vs D-EDGE - MediaGenius vs Triptease: Metasearch

Reputation Management vendor comparison between Reputation Manager (by Customer Alliance) vs D-EDGE - MediaGenius vs Triptease: Metasearch. Find out which Reputation Management is right for you based on realtime data from 140 verified hotelier reviews across 52 countries.

Customer Alliance

Customer Alliance

Ranked 5 (out of 55)

4.7
53 reviews
View profile
D-Edge

D-Edge

Ranked 8 (out of 26)

4.7
36 reviews
View profile
Triptease

Triptease

Ranked 6 (out of 26)

4.7
51 reviews
View profile

Ratings Summary

HT Score

Reputation Manager (by Customer Alliance)

83 HTScore Icon

D-EDGE - MediaGenius

29 HTScore Icon

Triptease: Metasearch

34 HTScore Icon
Popularity

Reputation Manager (by Customer Alliance)

53 verified reviews

D-EDGE - MediaGenius

36 verified reviews

Triptease: Metasearch

51 verified reviews
Likelihood to Recommend

Reputation Manager (by Customer Alliance)

94%

D-EDGE - MediaGenius

94%

Triptease: Metasearch

94%
Ease of Use

Reputation Manager (by Customer Alliance)

4.7

D-EDGE - MediaGenius

4.8

Triptease: Metasearch

4.6
ROI

Reputation Manager (by Customer Alliance)

4.4

D-EDGE - MediaGenius

4.6

Triptease: Metasearch

4.4
Implementation

Reputation Manager (by Customer Alliance)

4.8

D-EDGE - MediaGenius

4.8

Triptease: Metasearch

4.5
Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

D-EDGE - MediaGenius

4.8

Verified Customer Support

Triptease: Metasearch

4.7

Verified Customer Support

Certificate of Excellence

Reputation Manager (by Customer Alliance)

D-EDGE - MediaGenius

Triptease: Metasearch

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

D-EDGE - MediaGenius

Services

Reporting & Analytics

Other

Triptease: Metasearch

Services

Reporting & Analytics

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
D-Edge
vs.
Triptease

Customers

Top 3 Segments

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

D-EDGE - MediaGenius

Boutiques - 18%
City Center Hotels - 17%
Bed & Breakfast & Inns - 17%

Triptease: Metasearch

Resorts - 26%
Boutiques - 22%
Luxury Hotels - 12%
Featured clients
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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Triptease has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

D-EDGE - MediaGenius

Pricing Available By Request
D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Triptease: Metasearch

Pricing Available By Request
Triptease has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Customer Alliance
vs.
D-Edge
vs.
Triptease

What Customers Are Saying

Most Recent Review

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

D-EDGE - MediaGenius

Trustful and constantly improving assistant for each hotelier.

Sales Manager

Triptease: Metasearch

Excellent customer service

Marketing Manager
Most Positive Review

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

D-EDGE - MediaGenius

Simply to use and accurate operations

IT/eCommerce

Triptease: Metasearch

Always Innovating

DOSM
Most Critical

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

D-EDGE - MediaGenius

Trustful and constantly improving assistant for each hotelier.

Sales Manager from

Triptease: Metasearch

Direct Booking Pioneers

Director, CRM
References
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General Info

Screenshots
Integrations

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

D-EDGE - MediaGenius

Property Management Systems (34) Booking Engine (22) Revenue Management Systems (18)

Triptease: Metasearch

Booking Engine (19) Property Management Systems (16) Channel Managers (11)
Recent Company Updates
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Recent Articles

D-EDGE - MediaGenius

D-Edge doesn’t have any recent articles

Triptease: Metasearch

Triptease doesn’t have any recent articles