Compare Guest Feedback (by Customer Alliance) vs Ask Nicely vs SurvAI by Everguest Intelligence

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Ask Nicely

Ask Nicely

0 reviews
Everguest

SurvAI by Everguest Intelligence

1 reviews

Compare Guest Feedback (by Customer Alliance) vs Ask Nicely vs SurvAI by Everguest Intelligence

Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs Ask Nicely vs SurvAI by Everguest Intelligence. Find out which Guest Surveys & Feedback is right for you based on realtime data from 66 verified hotelier reviews across 14 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Ask Nicely

Ask Nicely

Ranked 21 (out of 25)

N/A
0 reviews
View profile
Everguest

Everguest

Ranked 13 (out of 25)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

88 HTScore Icon

Ask Nicely

unranked HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

Ask Nicely

0 verified reviews

SurvAI by Everguest Intelligence

1 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

Ask Nicely

0%

SurvAI by Everguest Intelligence

100%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

Ask Nicely

0

SurvAI by Everguest Intelligence

5
ROI

Guest Feedback (by Customer Alliance)

4.4

Ask Nicely

0

SurvAI by Everguest Intelligence

5
Implementation

Guest Feedback (by Customer Alliance)

4.6

Ask Nicely

Not enough data available

SurvAI by Everguest Intelligence

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Ask Nicely

0

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

Ask Nicely

SurvAI by Everguest Intelligence

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Ask Nicely
vs.
Everguest

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

SurvAI by Everguest Intelligence

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any featured brands available

-

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Customer Alliance
vs.
Ask Nicely
vs.
Everguest
1-click quote request

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)
References

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any references available
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

General Info

Screenshots

Ask Nicely doesn't have any screenshots

Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)

Ask Nicely

Ask Nicely doesn't have any integrations

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Recent Company Updates
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

Recent Articles

Ask Nicely

Ask Nicely doesn’t have any recent articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles