Compare Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestService - Surveys

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Everguest

SurvAI by Everguest Intelligence

5 reviews
Guest Service

GuestService - Surveys

3 reviews

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Compare Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestService - Surveys

Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs SurvAI by Everguest Intelligence vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 73 verified hotelier reviews across 14 countries.

Customer Alliance

Customer Alliance

Ranked 2 (out of 26)

4.7
65 reviews
View profile
Everguest

Everguest

Ranked 8 (out of 26)

4.9
5 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 26)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

90 HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

SurvAI by Everguest Intelligence

5 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

SurvAI by Everguest Intelligence

98%

GuestService - Surveys

100%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

SurvAI by Everguest Intelligence

4.8

GuestService - Surveys

5
ROI

Guest Feedback (by Customer Alliance)

4.4

SurvAI by Everguest Intelligence

5

GuestService - Surveys

5
Implementation

Guest Feedback (by Customer Alliance)

4.6

SurvAI by Everguest Intelligence

Not enough data available

GuestService - Surveys

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

SurvAI by Everguest Intelligence

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Everguest
vs.
Guest Service

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Customer Alliance
vs.
Everguest
vs.
Guest Service
1-click quote request

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

A tool that allows you to build your own surveys and collect all the opinions that appear on the Internet in one place.

Audytor

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

Guest Feedback (by Customer Alliance)

Customer feedback management

MANAGER from Ath (Belgium)

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

Guest Feedback (by Customer Alliance)

Customer feedback management

MANAGER from Ath (Belgium)

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
View all integrations (4)
Recent Company Updates
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

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