Compare Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys) vs Local Measure

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
GuestRevu

GuestRevu (Surveys)

432 reviews
Local Measure

Local Measure

0 reviews

Compare Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys) vs Local Measure

Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys) vs Local Measure. Find out which Guest Surveys & Feedback is right for you based on realtime data from 497 verified hotelier reviews across 65 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
432 reviews
View profile
Local Measure

Local Measure

Ranked 19 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

88 HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon

Local Measure

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

GuestRevu (Surveys)

432 verified reviews

Local Measure

0 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

GuestRevu (Surveys)

95%

Local Measure

0%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

GuestRevu (Surveys)

4.7

Local Measure

0
ROI

Guest Feedback (by Customer Alliance)

4.4

GuestRevu (Surveys)

4.6

Local Measure

0
Implementation

Guest Feedback (by Customer Alliance)

4.6

GuestRevu (Surveys)

4.6

Local Measure

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Local Measure

0

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

GuestRevu (Surveys)

Local Measure

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Local Measure

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
GuestRevu
vs.
Local Measure

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Local Measure

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any featured brands available

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Pricing Available By Request

Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Local Measure

Pricing Available By Request
Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Customer Alliance
vs.
GuestRevu
vs.
Local Measure
1-click quote request

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

GuestRevu (Surveys)

How Pamarah Lodge Understood Guest Experience Better and Achieved an NPS of 91 with GuestRevu

Owner from Victoria Falls (Zimbabwe)

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

GuestRevu (Surveys)

Be up to date, full automatic

MD

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

GuestRevu (Surveys)

Great platform to use to colleect reviews.

Front Office Manager

Local Measure

Local Measure doesn’t have any clients that have vouched for the product
References

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any references available

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

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General Info

Screenshots

Local Measure doesn't have any screenshots

Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)

Local Measure

Local Measure doesn't have any integrations

Recent Articles

Local Measure

Local Measure doesn’t have any recent articles