Compare Guest Feedback (by Customer Alliance) vs Loopon Post Stay vs SurvAI by Everguest Intelligence

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Loopon

Loopon Post Stay

25 reviews
Everguest

SurvAI by Everguest Intelligence

2 reviews

Compare Guest Feedback (by Customer Alliance) vs Loopon Post Stay vs SurvAI by Everguest Intelligence

Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs Loopon Post Stay vs SurvAI by Everguest Intelligence. Find out which Guest Surveys & Feedback is right for you based on realtime data from 92 verified hotelier reviews across 20 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Loopon

Loopon

Ranked 5 (out of 25)

4.4
25 reviews
View profile
Everguest

Everguest

Ranked 10 (out of 25)

5.0
2 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

88 HTScore Icon

Loopon Post Stay

76 HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

Loopon Post Stay

25 verified reviews

SurvAI by Everguest Intelligence

2 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

Loopon Post Stay

87%

SurvAI by Everguest Intelligence

100%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

Loopon Post Stay

4.4

SurvAI by Everguest Intelligence

5
ROI

Guest Feedback (by Customer Alliance)

4.4

Loopon Post Stay

4.4

SurvAI by Everguest Intelligence

5
Implementation

Guest Feedback (by Customer Alliance)

4.6

Loopon Post Stay

4.3

SurvAI by Everguest Intelligence

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

Loopon Post Stay

SurvAI by Everguest Intelligence

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Loopon
vs.
Everguest

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%

SurvAI by Everguest Intelligence

Resorts - 50%
Motels - 0%
Hostels - 0%
Featured clients

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any featured brands available

-

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Customer Alliance
vs.
Loopon
vs.
Everguest

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

SurvAI by Everguest Intelligence

All around great service

Resort Manager from Budapest (Hungary)
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

SurvAI by Everguest Intelligence

Real-time insights

Front Office Manager from Visegrad (Hungary)
References

Guest Feedback (by Customer Alliance)

Customer Alliance doesn’t have any references available
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

General Info

Screenshots
Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Systems (2)

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Recent Company Updates
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

Recent Articles

Loopon Post Stay

Loopon doesn’t have any recent articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles