Compare Guest Feedback (by Customer Alliance) vs Service Metrics Group vs SurvAI by Everguest Intelligence
Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs Service Metrics Group vs SurvAI by Everguest Intelligence. Find out which Guest Surveys & Feedback is right for you based on realtime data from 68 verified hotelier reviews across 15 countries.
Customer Alliance
Ranked 3 (out of 25)
Service Metrics Group
Ranked 11 (out of 25)
Everguest
Ranked 13 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
88
Service Metrics Group
unranked
SurvAI by Everguest Intelligence
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsService Metrics Group
2 verified reviewsSurvAI by Everguest Intelligence
1 verified reviewsGuest Feedback (by Customer Alliance)
Service Metrics Group
SurvAI by Everguest Intelligence
Guest Feedback (by Customer Alliance)
Service Metrics Group
SurvAI by Everguest Intelligence
Guest Feedback (by Customer Alliance)
Service Metrics Group
SurvAI by Everguest Intelligence
Guest Feedback (by Customer Alliance)
Service Metrics Group
Not enough data available
SurvAI by Everguest Intelligence
Not enough data available
Guest Feedback (by Customer Alliance)
Verified Customer Support
Service Metrics Group
Verified Customer Support
SurvAI by Everguest Intelligence
Verified Customer Support
Guest Feedback (by Customer Alliance)
Service Metrics Group
SurvAI by Everguest Intelligence
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
SurvAI by Everguest Intelligence
Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any featured brands available
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SurvAI by Everguest Intelligence
Everguest doesn’t have any featured brands available
Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
SurvAI by Everguest Intelligence
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)SurvAI by Everguest Intelligence
Real-time insights
Front Office Manager from Visegrad (Hungary)Most Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)SurvAI by Everguest Intelligence
Real-time insights
Front Office Manager from Visegrad (Hungary)Most Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)SurvAI by Everguest Intelligence
Real-time insights
Front Office Manager from Visegrad (Hungary)References
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any references available
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SurvAI by Everguest Intelligence
Everguest doesn’t have any references available
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Service Metrics Group
Service Metrics Group doesn't have any integrations
SurvAI by Everguest Intelligence
Everguest doesn't have any integrations
Recent Company Updates
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SurvAI by Everguest Intelligence
Everguest doesn’t have any recent company updates
Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles
SurvAI by Everguest Intelligence
Everguest doesn’t have any recent articles