Compare Guest Feedback (by Customer Alliance) vs Sprout Social vs Trustpilot
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Sprout Social vs Trustpilot. Find out which Guest Survey Software is right for you based on realtime data from 69 verified hotelier reviews across 15 countries.
Customer Alliance
Ranked 3 (out of 25)
Sprout Social
Ranked 4 (out of 21)
Trustpilot
Ranked 21 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
Sprout Social
unranked
Trustpilot
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsSprout Social
4 verified reviewsTrustpilot
0 verified reviewsGuest Feedback (by Customer Alliance)
Sprout Social
Trustpilot
Guest Feedback (by Customer Alliance)
Sprout Social
Trustpilot
Guest Feedback (by Customer Alliance)
Sprout Social
Trustpilot
Guest Feedback (by Customer Alliance)
Sprout Social
Not enough data available
Trustpilot
Not enough data available
Guest Feedback (by Customer Alliance)
Verified Customer Support
Sprout Social
Verified Customer Support
Trustpilot
Verified Customer Support
Guest Feedback (by Customer Alliance)
Sprout Social
Trustpilot
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Sprout Social
Other - 50%
Luxury Hotels - 25%
Resorts - 0%
Trustpilot
Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Sprout Social
Pricing Available By Request
Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Trustpilot
Pricing Available By Request
Trustpilot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Sprout Social
Fraud
Supervisor Social MediaMost Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Sprout Social
Great Dashboard functionality
Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)Most Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Sprout Social
Fraud
Supervisor Social MediaReferences
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General Info
Screenshots
Sprout Social doesn't have any screenshots
Trustpilot doesn't have any screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Sprout Social
Sprout Social doesn't have any integrations
Trustpilot
Trustpilot doesn't have any integrations
Recent Company Updates
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Recent Articles
Sprout Social
Sprout Social doesn’t have any recent articles
Trustpilot
Trustpilot doesn’t have any recent articles