Compare Guest Feedback (by Customer Alliance) vs Vimeo

Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
Vimeo

Vimeo

0 reviews
+ Add company

Compare Guest Feedback (by Customer Alliance) vs Vimeo

Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Vimeo . Find out which Guest Survey Software is right for you based on realtime data from 65 verified hotelier reviews across 13 countries.

Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
Vimeo

Vimeo

Ranked 14 (out of 21)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Guest Feedback (by Customer Alliance)

87 HTScore Icon

Vimeo

unranked HTScore Icon
Popularity

Guest Feedback (by Customer Alliance)

65 verified reviews

Vimeo

0 verified reviews
Likelihood to Recommend

Guest Feedback (by Customer Alliance)

94%

Vimeo

0%
Ease of Use

Guest Feedback (by Customer Alliance)

4.7

Vimeo

0
ROI

Guest Feedback (by Customer Alliance)

4.4

Vimeo

0
Implementation

Guest Feedback (by Customer Alliance)

4.6

Vimeo

Not enough data available
Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

Vimeo

0

Verified Customer Support

Certificate of Excellence

Guest Feedback (by Customer Alliance)

Vimeo

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Vimeo

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Customer Alliance
vs.
Vimeo
vs.

Customers

Top 3 Segments

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

Vimeo

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Vimeo

Pricing Available By Request
Vimeo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Customer Alliance
vs.
Vimeo
vs.
1-click quote request

What Customers Are Saying

Most Recent Review

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product
Most Positive Review

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product
Most Critical

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

Vimeo

Vimeo doesn’t have any clients that have vouched for the product
References
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General Info

Screenshots

Vimeo doesn't have any screenshots

Integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)
View all integrations (48)

Vimeo

Vimeo doesn't have any integrations

Recent Company Updates
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Recent Articles

Vimeo

Vimeo doesn’t have any recent articles