Compare CustomerCount Surveys vs Nivula Reputation vs GuestRevu (Surveys)

CustomerCount

CustomerCount Surveys

0 reviews
NIVULA SA

Nivula Reputation

7 reviews
GuestRevu

GuestRevu (Surveys)

434 reviews

Compare CustomerCount Surveys vs Nivula Reputation vs GuestRevu (Surveys)

Guest Survey Software vendor comparison between CustomerCount Surveys vs Nivula Reputation vs GuestRevu (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 441 verified hotelier reviews across 53 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
NIVULA SA

NIVULA SA

Ranked 14 (out of 55)

5.0
7 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

Nivula Reputation

unranked HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

Nivula Reputation

7 verified reviews

GuestRevu (Surveys)

434 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

Nivula Reputation

99%

GuestRevu (Surveys)

95%
Ease of Use

CustomerCount Surveys

0

Nivula Reputation

5

GuestRevu (Surveys)

4.7
ROI

CustomerCount Surveys

0

Nivula Reputation

5

GuestRevu (Surveys)

4.6
Implementation

CustomerCount Surveys

Not enough data available

Nivula Reputation

5

GuestRevu (Surveys)

4.6
Customer Support

CustomerCount Surveys

0

Verified Customer Support

Nivula Reputation

5

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Nivula Reputation

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Nivula Reputation

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
NIVULA SA
vs.
GuestRevu

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Nivula Reputation

Luxury Hotels - 43%
Hostels - 14%
City Center Hotels - 14%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients
-
-

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

NIVULA SA Average NIVULA SA

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Nivula Reputation

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
CustomerCount
vs.
NIVULA SA
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Nivula Reputation

Complete, fast and Easy!!

Receptionist from Syracuse (Italy)

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

GuestRevu (Surveys)

Be up to date, full automatic

MD
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Nivula Reputation

Excellent!!!

Receptionist from Syracuse (Italy)

GuestRevu (Surveys)

Excellent company to work with.

General Manager
References
-
-

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Nivula Reputation

NIVULA SA doesn't have any integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Nivula Reputation

NIVULA SA doesn’t have any recent articles