Compare CustomerCount Surveys vs Revinate (Reputation) vs Travel Media Group (Reputation & Professional Review Response Services)

CustomerCount

CustomerCount Surveys

0 reviews
Revinate

Revinate (Reputation)

148 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews

Compare CustomerCount Surveys vs Revinate (Reputation) vs Travel Media Group (Reputation & Professional Review Response Services)

Guest Survey Software vendor comparison between CustomerCount Surveys vs Revinate (Reputation) vs Travel Media Group (Reputation & Professional Review Response Services). Find out which Guest Survey Software is right for you based on realtime data from 162 verified hotelier reviews across 39 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 55)

4.5
148 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 55)

5.0
14 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

Revinate (Reputation)

86 HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

Revinate (Reputation)

148 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

Revinate (Reputation)

90%

Travel Media Group (Reputation & Professional Review Response Services)

100%
Ease of Use

CustomerCount Surveys

0

Revinate (Reputation)

4.6

Travel Media Group (Reputation & Professional Review Response Services)

4.8
ROI

CustomerCount Surveys

0

Revinate (Reputation)

4.3

Travel Media Group (Reputation & Professional Review Response Services)

4.5
Implementation

CustomerCount Surveys

Not enough data available

Revinate (Reputation)

4.4

Travel Media Group (Reputation & Professional Review Response Services)

4.8
Customer Support

CustomerCount Surveys

0

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Revinate (Reputation)

Travel Media Group (Reputation & Professional Review Response Services)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
Revinate
vs.
Travel Media Group

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%
Featured clients
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-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
CustomerCount
vs.
Revinate
vs.
Travel Media Group

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce
References
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General Info

Screenshots

CustomerCount doesn't have any screenshots

Travel Media Group doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)
Recent Company Updates
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Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles