Compare CustomerCount Surveys vs Sojern Reputation Manager vs Flexkeeping (Glitch Management)

CustomerCount

CustomerCount Surveys

0 reviews
Sojern

Sojern Reputation Manager

3 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare CustomerCount Surveys vs Sojern Reputation Manager vs Flexkeeping (Glitch Management)

Guest Survey Software vendor comparison between CustomerCount Surveys vs Sojern Reputation Manager vs Flexkeeping (Glitch Management). Find out which Guest Survey Software is right for you based on realtime data from 22 verified hotelier reviews across 7 countries.

CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

CustomerCount Surveys

unranked HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

CustomerCount Surveys

0 verified reviews

Sojern Reputation Manager

3 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

CustomerCount Surveys

0%

Sojern Reputation Manager

100%

Flexkeeping (Glitch Management)

99%
Ease of Use

CustomerCount Surveys

0

Sojern Reputation Manager

4.3

Flexkeeping (Glitch Management)

5
ROI

CustomerCount Surveys

0

Sojern Reputation Manager

5

Flexkeeping (Glitch Management)

4.8
Implementation

CustomerCount Surveys

Not enough data available

Sojern Reputation Manager

Not enough data available

Flexkeeping (Glitch Management)

4.9
Customer Support

CustomerCount Surveys

0

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Sojern Reputation Manager

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount
vs.
Sojern
vs.
Flexkeeping

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients
-

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

Flexkeeping (Glitch Management)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
CustomerCount
vs.
Sojern
vs.
Flexkeeping

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Flexkeeping (Glitch Management)

Amazing company

GM
References
-

Sojern Reputation Manager

Sojern doesn’t have any references available

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles