The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 313 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DJUBO shines in channel management and ota synchronization — especially for resort properties (4.9/5), with exclusive features like Housekeeping module and Guest Feedback Management.
eviivo shines in support quality and onboarding — especially for vacation rental properties (4.9/5).
Side-by-side ratings based on 313 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 22 | 291 |
After analyzing 313 verified reviews, DJUBO users most value its channel management and ota synchronization, ease of use / intuitive interface, support and service responsiveness, while eviivo users highlight support quality and onboarding, ease of use and workflow efficiency, centralized multi-channel booking management. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Channel management and OTA synchronization
▾
|
+
Support quality and onboarding
▾
|
|
+
Ease of use / intuitive interface
▾
|
+
Ease of use and workflow efficiency
▾
|
|
+
Support and service responsiveness
▾
|
+
Centralized multi-channel booking management
▾
|
|
+
Reliability / uptime / minimal errors
▾
|
+
Direct bookings and SEO
▾
|
| Cons | |
|
−
Customization and feature enhancement
▾
|
−
Mobile app / mobile access limitations
▾
|
|
−
Booking engine performance and features
▾
|
|
|
−
Mobile app / mobile control
▾
|
|
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #16 19 reviews | #6 80 reviews |
| Mid-Size (25-74 rooms) ▾ | #35 0 reviews | #13 23 reviews |
| Large (75-199 rooms) | — | #17 4 reviews |
| X-Large (200+ rooms) | #24 0 reviews | #14 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #24 8 reviews | #8 48 reviews |
| Luxury ▾ | #26 5 reviews | #7 50 reviews |
| Branded / Chain ▾ | #32 1 reviews | #9 27 reviews |
| Extended Stay ▾ | #34 0 reviews | #6 29 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #34 0 reviews | #6 26 reviews |
| Europe ▾ | #43 0 reviews | #3 232 reviews |
| Asia Pacific ▾ | #8 19 reviews | #28 1 reviews |
| Middle East | #15 1 reviews | #22 2 reviews |
Djubo and eviivo Suite™ CM both address channel management needs but target different hotel profiles and operational scopes. Djubo offers a comprehensive all-in-one platform combining PMS, channel management, booking engine, POS, revenue management, and back-office functions. It fits hotels seeking an integrated system to manage multiple operational areas under one roof. eviivo Suite™ CM specializes as a channel management platform focused on synchronizing OTAs with real-time calendar updates and automating guest communications, ideal for properties prioritizing OTA distribution and streamlined booking management.
Both solve the problem of multi-channel inventory and reservation synchronization to prevent overbookings and reduce manual workload. Djubo’s broader operational scope appeals to hotels desiring control beyond distribution, while eviivo excels in OTA connectivity and direct booking growth, supported by its substantial user base and review volume.
If you manage a multi-property hotel group or a mid-size resort requiring single-platform operational control covering front desk, housekeeping, POS, and revenue management, choose Djubo based on its 24 unique features including PMS, multi-property management, and dynamic pricing. This recommendation rests on Djubo’s integration of core hotel operations absent in eviivo and a 4.8/5 overall rating across 22 detailed reviews praising automation and operational streamlining.
If you operate a small to medium independent hotel, B&B, or vacation rental primarily focused on channel management with extensive OTA distribution and guest communication automation, select eviivo Suite™ CM. This is supported by its 291 reviews, including 38 recent ones averaging 4.4/5, demonstrating stable performance and strong OTA connectivity across 35 verified integrations. Its user base weighted toward B&Bs and vacation rentals (56% combined) confirms fit for smaller properties prioritizing online presence and direct bookings.
Data for luxury hotels is limited for Djubo but eviivo receives higher segment ratings, suggesting it may better serve luxury or boutique hotels emphasizing channel reach. However, Djubo’s multi-feature platform can be advantageous for luxury properties requiring integrated management. For properties in Asia Pacific, Africa, or the Middle East, Djubo’s regional presence supports localized needs, while eviivo’s stronger presence across Europe and the Americas may benefit those geographies.
Djubo scores 4.8/5 for ease of use and 4.7/5 for onboarding from 22 reviews, with users praising its user-friendly interface and streamlined workflows that reduce training time. Reviewers note the channel manager’s clarity in showing room availability and seamless OTA synchronization, though some mention speed issues in certain modules like POS.
eviivo Suite™ CM rates slightly lower at 4.6/5 ease of use and 4.6/5 onboarding across a larger sample of 291 reviews. Users appreciate the intuitive booking calendar and centralized reservation management but some report complexity in settings and a learning curve, especially for less tech-savvy staff. Mobile usability limitations also affect ease for on-the-go management.
The difference in ratings is marginal and both products support staff adoption effectively through responsive support. Djubo’s integrated platform may simplify training by consolidating functions, while eviivo’s focused channel management offers straightforward workflows but with some complexity in customization.
Edge: Even.
Djubo offers 24 unique hotel-specific features beyond channel management that eviivo lacks. These include a fully integrated Property Management System, Point of Sale, Group Booking Engine, Revenue Management Module, Pricing Intelligence, Housekeeping module, Guest Feedback Management, Native Email Marketing, and multi-property management. For example, the housekeeping module aids operational coordination by tracking room status, while dynamic pricing adjusts rates in response to demand, both vital for revenue optimization and guest experience.
eviivo Suite™ CM does not list unique features outside the 15 shared capabilities. Its strength lies in deep OTA connectivity and automated guest messaging, but these are common to both products.
Djubo’s all-in-one platform means hotel teams—from front desk to revenue managers—can work within one system, reducing data silos and manual reconciliation. eviivo focuses on distribution efficiency but requires integration with external PMS or POS systems for broader operational needs.
Edge: Djubo.
Djubo holds a 4.8/5 customer support rating and 4.7/5 onboarding score, based on 22 reviews, with users praising highly responsive and available support teams resolving queries quickly. Reviewers describe the support as cooperative and proactive, enabling smooth day-to-day operations and customization assistance.
eviivo’s customer support rates 4.7/5 with onboarding at 4.6/5 across 291 reviews. Many users commend courteous, trained staff and quick problem resolution during setup and use. However, some report inconsistent communication quality, slow responses during weekends, and reliance on a ticketing system that can delay acknowledgments. This inconsistency may impact hotels requiring 24/7 support.
The difference between ratings is narrow, and both products receive positive feedback overall, but Djubo’s reviews emphasize reliability and rapid intervention more consistently.
Edge: Even.
Djubo integrates with 3 verified partners, including Simplotel and Tripadvisor, suitable for properties in Asia Pacific, Africa, and the Middle East where these partners operate effectively. eviivo boasts 35 verified integrations spanning major OTA platforms and ancillary services like Hotelchamp, eRevMax, and Duve. This extensive ecosystem offers European, American, and global hotels broader connectivity options.
Djubo’s fewer integrations limit its flexibility for hotels needing diverse third-party tools, whereas eviivo’s wide partner network supports sophisticated distribution strategies and guest engagement workflows.
Edge: eviivo Suite™ CM.
Both products share an identical overall rating of 4.8/5. Djubo’s 22 reviews provide a smaller but consistent sample praising operational consolidation. eviivo, with 291 reviews including 38 in the last six months rated at 4.4/5, shows a slight recent dip from its overall rating but maintains a strong reputation.
Segment ratings diverge: Djubo excels in resorts (4.9/5 from 11 reviews), airport/conference hotels (4.8/5), and boutique hotels (4.7/5), reflecting its appeal to mid-size properties with complex operations. eviivo scores highest in vacation rentals & villas (4.9/5 from 107 reviews), luxury hotels (4.9/5), and B&Bs (4.8/5 from 130 reviews), indicating strength with smaller, guest-centric accommodations.
Recent review volume favors eviivo, providing a more current perspective on product performance, while Djubo’s lack of recent reviews means its rating may not fully reflect current updates.
Edge: Even.
Djubo does not publicly publish pricing details, nor offer trials, monthly flat fees, per-room fees, or implementation charges. This opaque pricing requires direct vendor engagement for quotes tailored to property size and feature needs.
eviivo Suite™ CM lists a base price of $700 without additional fees or trials. Pricing is also not per month or per room, indicating a potentially customized or tiered model. No implementation fee is specified.
Without comparable published pricing models or trial options, neither product offers transparent cost comparison, compelling buyers to request detailed proposals.
Not ideal if:
Not ideal if:
Djubo distinguishes itself as a full-spectrum hospitality management platform, combining PMS, channel management, booking engine, POS, and revenue optimization tools in one system. It suits properties needing comprehensive operational control and multi-property management, especially in regions Djubo covers. eviivo Suite™ CM focuses on deep channel management connectivity, OTA synchronization, and direct booking support, with a broader integration network and a larger, more diverse user base.
Choose Djubo if your priority is an all-in-one system that reduces complexity across departments, offers advanced revenue management features, and supports multi-currency and multi-lingual operations. Its 24 unique features and strong operational reviews highlight value for resorts and multi-property groups.
Choose eviivo Suite™ CM if your property depends on robust OTA distribution, requires centralized calendar and booking management across multiple properties or agencies, and benefits from extensive integrations. Its solid review volume and regional presence favor independent hotels, B&Bs, and vacation rentals focusing on distribution and guest communication automation.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
|
|
|---|---|---|
|
▾
Rate Management
|
|
|
| Support for Weekly & Monthly Rates | ||
| Yield Rules | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
|
▾
Room Type Mapping
|
|
|
| Channel Self-Mapping | ||
|
▾
Automation & Syncing
|
|
|
| Bulk Updates & Multiple Restrictions | ||
| 2-way real time integrations | ||
| PMS connectivity | ||
|
▾
Administration & Settings
|
|
|
| Multi-lingual | ||
| Centralized user & role management | ||
| Multi-Currency Support | ||
| Inventory grid | ||
| Integrated Payment Processing | ||
|
▾
Analytics & Reporting
|
|
|
| Analytics dashboard | ||
| Booking Performance and Pace Reporting | ||
|
▾
Other
|
|
|
| Unlimited Channels (no additional cost) |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
A core strength is keeping room availability and bookings synced across OTAs in real time. Reviewers say this simplifies distribution, reduces manual... A core strength is keeping room availability and bookings synced across OTAs in real time. Reviewers say this simplifies distribution, reduces manual work, and helps avoid operational mistakes across multiple properties and channels.
Users repeatedly say Djubo is simple to learn and operate, even for new staff. The clean layout reduces training time and makes day-to-day hotel opera... Users repeatedly say Djubo is simple to learn and operate, even for new staff. The clean layout reduces training time and makes day-to-day hotel operations easier for busy teams.
Hotels consistently mention quick, personal support when issues arise. Several reviewers say the service team is proactive and dependable enough that... Hotels consistently mention quick, personal support when issues arise. Several reviewers say the service team is proactive and dependable enough that they rarely need help because the system usually runs smoothly.
Where hoteliers push back
Users appreciate that the vendor is willing to assist with customization, but they also want faster rollout of new features and property-specific chan... Users appreciate that the vendor is willing to assist with customization, but they also want faster rollout of new features and property-specific changes. The recurring ask is for a more flexible platform that can adapt quickly to evolving hotel needs.
The booking engine is seen as useful for generating direct bookings and supporting offers like discounts and packages. However, some users say it need... The booking engine is seen as useful for generating direct bookings and supporting offers like discounts and packages. However, some users say it needs speed, design, and usability improvements, suggesting this area still has room to better convert demand into revenue.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews praise Eviivo’s support team for being responsive, patient, and helpful during setup, activation, and day-to-day use. At the same time, a... Many reviews praise Eviivo’s support team for being responsive, patient, and helpful during setup, activation, and day-to-day use. At the same time, a few users report inconsistent chat quality, slow response times, limited out-of-hours help, or a need for more hands-on training and clearer guidance.
Users frequently describe the platform as simple, intuitive, and time-saving, especially for managing bookings, calendars, and property operations in... Users frequently describe the platform as simple, intuitive, and time-saving, especially for managing bookings, calendars, and property operations in one place. Some also note that certain settings are complex or not always intuitive, so the product appears strongest for teams that want efficiency but may require onboarding to unlock it fully.
Users repeatedly say Eviivo brings reservations from OTAs and direct channels into one place, making it easier to manage multiple properties or agenci... Users repeatedly say Eviivo brings reservations from OTAs and direct channels into one place, making it easier to manage multiple properties or agencies from a single calendar. This centralization saves time, reduces manual work, and gives operators a clearer view of bookings across their distribution network.
Where hoteliers push back
While some users appreciate being able to manage reservations remotely, others say the mobile experience is weak, cumbersome, or unreliable compared w... While some users appreciate being able to manage reservations remotely, others say the mobile experience is weak, cumbersome, or unreliable compared with desktop use. This matters for hoteliers who need true on-the-go operations, and several reviews request a fuller mobile app or smoother mobile login and usability.
Ranks higher for
It depends on your requirements. Djubo (Instaconnekt) and eviivo Suite™ CM share many core Channel Managers features, but each has unique capabilities. Djubo (Instaconnekt) offers 3 verified integration partners, while eviivo Suite™ CM offers 35. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Djubo (Instaconnekt) leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Djubo (Instaconnekt): No. eviivo Suite™ CM: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and eviivo has 86. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property