The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DreamCo Design shines .
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 215 |
After analyzing 215 verified reviews, DreamCo Design users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
DreamCo Design
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
DreamCo Design
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| Small (10-24 rooms) ▾ | — | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | — | #2 24 reviews |
By Property Type
| Segment |
DreamCo Design
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| Boutique ▾ | — | #2 77 reviews |
| Luxury ▾ | — | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
| Segment |
DreamCo Design
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| North America ▾ | — | #5 27 reviews |
| Europe ▾ | — | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
Choosing the right hotel guest app can significantly impact your guest experience, operational efficiency, and revenue. Both DreamCo Design and STAY aim to address these objectives but target different hotel types and offer contrasting features and market presence. Your team must evaluate which platform aligns better with your hotel’s size, guest expectations, and technological needs.
DreamCo Design is a web design and marketing firm venturing into guest apps, with no recent reviews or active user feedback. In contrast, STAY boasts over 200 recent reviews, a proven track record in hospitality, and a broad feature set. Are you looking for a well-supported, feature-rich platform with a global presence? Or are you considering a less established but customizable web design partner?
DreamCo Design positions itself as a web development and marketing company offering custom websites for businesses, including hotels, but it doesn't have a dedicated hotel guest app or recent user reviews. Its focus is on website aesthetics, traffic, and marketing, rather than operational tools for guest engagement.
STAY, on the other hand, specializes in an all-in-one Guest Experience OS with over 200 recent reviews, a high NPS score of 9.59/10, and a clear focus on hotel services digitization. Its platform improves operational workflows, reduces queues, and boosts guest satisfaction, proven through case studies with notable hotel chains.
While DreamCo Design may help with your hotel’s website and branding, it doesn't directly solve guest service or operational challenges. Would you prefer a dedicated guest app with a proven hotel-focused track record? Or are you primarily seeking a web design partner?
Edge: STAY
If your hotel needs a ready-to-deploy, scalable guest engagement platform that enhances operational efficiency and guest satisfaction, STAY is the clear choice. It has 206 reviews, a 3/5 overall rating, and a 96% likelihood to recommend, reflecting a mature product trusted globally.
DreamCo Design’s offerings are primarily web design and marketing services with no verified hotel-specific features or recent reviews. It’s better suited if your focus is on creating a visually appealing hotel website rather than a comprehensive guest app.
For hotels with a medium to large footprint, seeking to digitize services like room service, local recommendations, and real-time communication, STAY’s extensive features and proven results make it the better fit. Smaller boutiques or properties prioritizing visual branding over operational tools might consider DreamCo Design for web development, but they should be aware of its lack of specialized hotel app features.
Edge: STAY
STAY’s user interface scores 4.78/5, and most reviews praise its intuitive layout and ease of navigation for staff and guests alike. Its onboarding process is rated 4.63/5, with hoteliers highlighting how quickly new users adapt to the platform.
DreamCo Design, with a score of 0/5 in ease of use, offers no recent user feedback or reviews, making it impossible to gauge how straightforward its solutions are for hotel staff or guests. Given the limited information, it’s unlikely to match the user-friendliness of STAY.
Edge: STAY
STAY provides 14 unique features, including mobile app access, chatbots, automated replies, room service ordering, local recommendations, multilingual support, and guest profiles—features that directly improve guest engagement and operational efficiency.
DreamCo Design, with zero verified features or hotel-specific tools, focuses on web development and marketing services rather than operational functionalities. Its offerings are geared more toward branding than service digitization.
For hotels seeking a comprehensive guest app with functionalities like messaging, request management, and real-time updates, STAY’s dedicated features are unmatched. DreamCo Design may help with online presence but doesn’t provide the operational tools your team needs.
Edge: STAY
STAY’s customer support scores 4.83/5, with reviews highlighting helpful, responsive assistance. Its support team is praised for quick problem resolution and proactive communication, which is critical during onboarding and daily operations.
DreamCo Design has no recent reviews or ratings available, making it difficult to assess support quality. Its primary focus on web design suggests support may be limited to project-based interactions rather than ongoing assistance.
Given the importance of reliable support in a guest app, STAY’s high support ratings and extensive case studies make it the preferable choice for hotels prioritizing dependable service.
Edge: STAY
STAY boasts 20 verified integration partners, including PMS systems like Hotelkit, apaleo, Mews, and Oracle Hospitality. These integrations enable seamless data flow, automation, and operational consistency.
DreamCo Design currently has no verified integrations, limiting its ability to connect with existing hotel systems or automate workflows.
If your hotel values interoperability with PMS, CRM, or revenue management tools, STAY’s extensive integration network offers a significant advantage. DreamCo Design may require custom development for system connectivity, which can be costly and time-consuming.
Edge: STAY
With over 200 recent reviews, STAY maintains a 3/5 overall rating and a very high likelihood to recommend (96%). Hotels across various segments, including large chains like NH Hotels and independent resorts like Dreams Natura, highly appreciate its operational impact.
DreamCo Design has no recent reviews or ratings, making it impossible to gauge customer satisfaction or user experience. The lack of recent feedback indicates limited adoption or support in the hotel industry.
Given the data, hoteliers favor STAY, especially those seeking a proven platform with a track record of improving guest experience and operational efficiency.
Edge: STAY
DreamCo Design’s pricing details are not publicly available, suggesting a bespoke or web development-based pricing model. It likely involves project-based fees or custom quotes, typical of web design firms.
STAY charges a flat $300 monthly fee, with no implementation or setup costs, making its pricing transparent and predictable. Larger hotels or chains might see value here due to ongoing support and feature updates included.
For hotels seeking predictable recurring costs with a focus on operational functionalities, STAY’s straightforward pricing offers clarity. DreamCo Design’s custom approach requires direct inquiry, which may lead to variable expenses.
Edge: STAY
DreamCo Design is best suited for hotels focused on visual branding rather than service digitization or operational efficiency.
STAY caters to hotels looking for an all-in-one guest app with proven results in operational efficiency.
The core difference lies in purpose: STAY is a dedicated, feature-rich hotel guest app with a broad user base and proven success, while DreamCo Design is a web design firm that can create websites but lacks recent, hotel-specific reviews or features.
Choose STAY if your priority is improving guest experience through digital services, streamlining operations, and integrating with your existing systems. Its extensive reviews, high support scores, and proven case studies make it a safe, reliable investment.
Consider DreamCo Design only if your focus is on branding and website aesthetics, and you're willing to develop or integrate a separate operational platform later. It’s not suited for hotels seeking a comprehensive digital guest experience solution.
In conclusion, for most hotels aiming to modernize their guest services with a trusted, well-supported platform, STAY is the clear choice. Its extensive feature set, proven results, and large user base make it the better fit for hotels that want tangible improvements now.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
DreamCo Design
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| Starting Price | — | From $300/mo |
According to HTR's product database, DreamCo Design and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.
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DreamCo Design
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
| Web-app |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
DreamCo Design
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
DreamCo Design
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. DreamCo Design and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. DreamCo Design offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
DreamCo Design: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DreamCo Design has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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