easyPAy vs. ROH:
Which Is Right for You?

The Decision

When evaluating payment processing solutions for your hotel, the choice often hinges on ease of use, feature set, and support. EasyPay by EasyPay is essentially absent from recent reviews and ratings, with a score of zero across all categories, indicating it’s either inactive or not widely adopted. In contrast, ROH by ROH boasts a robust review profile with 65 reviews in the last six months, a perfect 100 HTR score, and a 99% likelihood to recommend, making it the more reliable choice for your hotel’s payment needs.

Both products aim to streamline financial transactions, but ROH offers a comprehensive, feature-rich platform with proven industry acceptance. Does your team need a solution that’s proven and well-supported, or are you still exploring options?

Is EasyPay or ROH Better for Hotels?

EasyPay is largely nonexistent in recent review data, with no update on its performance or customer feedback, making it difficult to assess its suitability. ROH, on the other hand, is highly rated for usability and support, with a 4.95/5 ease of use rating and a 4.97/5 customer support score based on recent reviews.

ROH’s 65 reviews, mostly from the last six months, reflect current hotel industry needs and user satisfaction, whereas EasyPay’s lack of recent reviews suggests it’s not actively serving hotels today. Would you prefer a platform with recent, confirmed hotel feedback, or are you still weighing options?

How Do EasyPay and ROH Compare in Features?

EasyPay offers no distinct features beyond basic payment processing—its feature set appears minimal or nonexistent. ROH, however, provides 19 specialized features, including refund management, pre-authorizations, payment splitting, Apple Pay, Google Pay, installment plans, chargeback management, PCI compliance, multi-processor gateways, and more.

ROH’s feature depth addresses complex payment scenarios and compliance requirements, which EasyPay does not seem to match. When choosing a solution that supports operational growth and security, which set of features aligns better with your hotel’s ambitions?

Who Offers Better Customer Support: EasyPay or ROH?

EasyPay’s customer support ratings are unavailable, suggesting limited or no recent engagement with hotel clients. ROH, by contrast, is rated at 4.97/5 for support, with recent reviews emphasizing its support team’s responsiveness and effectiveness.

Review quotes like “support staff is great” and “support and onboarding were smooth,” highlight the value of ROH’s service. If reliable, ongoing support is critical for your team, which platform offers a safer bet?

Which Platform Integrates More Easily: EasyPay or ROH?

Both products have only one verified partner each—EasyPay with Yanolja Cloud Solution, and ROH with Oracle Hospitality. The limited integration data makes it hard to determine which is more flexible or scalable.

However, ROH’s existing integration with Oracle Hospitality indicates it can connect with major hotel management systems, offering more potential for expansion. Given the importance of seamless integrations in hotel tech stacks, which platform’s existing partnerships meet your needs?

Which Do Hoteliers Rate Higher: EasyPay or ROH?

With no recent reviews or ratings for EasyPay, it’s impossible to gauge hoteliers’ satisfaction. ROH, with 65 reviews and a 100/100 score, is clearly the favored choice. Hotels in various segments, notably luxury and resorts, rate ROH highly, with users praising its ease of use, automation, and support.

The recent reviews consistently underscore ROH’s effectiveness and user satisfaction, unlike EasyPay, which appears inactive. Would you rather trust a platform with recent, positive hotel feedback or hope for a future solution?

How Much Do EasyPay and ROH Cost?

EasyPay’s pricing information is not available, and it seems to lack a clear commercial model, which may indicate it’s not actively marketed. ROH charges a base price of $100, with no freemium or tiered plans, suggesting a straightforward pricing approach.

While the exact value depends on your hotel’s size and transaction volume, ROH’s transparent pricing makes budgeting easier. Does your team prefer a solution with clear, predictable costs or an undefined pricing model?

What Type of Hotel Should Use EasyPay?

• Hotels that prefer simple, no-frills payment processing without advanced features.
• Teams seeking a basic transaction platform for small-scale operations.
• Properties with minimal or infrequent payment needs, where ease of setup is paramount.
• Hotels not reliant on integrated or automated billing systems.

Not ideal if you require automation, advanced features, or support for complex payment scenarios. Given its apparent inactivity, EasyPay may not meet hotels with growth or operational complexity.

What Type of Hotel Should Use ROH?

• Hotels seeking automation of invoicing, payment scheduling, and reconciliation.
• Properties that value real-time payment tracking and notifications.
• Hotels operating across multiple regions, needing multi-currency and multi-processor support.
• Teams looking for a solution with robust security and PCI compliance.
• Hotels that want to improve cash flow through faster, automated collections.

Not ideal if you prefer a minimal or very low-cost solution without advanced features. ROH’s comprehensive platform is best suited for hotels aiming for operational efficiency and strategic financial management.

ROH vs EasyPay: The Bottom Line for Hotels

ROH stands out as the clear winner, driven by its recent, high-volume reviews and industry-specific features. Its user satisfaction, support quality, and proven results like recovering 90% of outstanding invoices demonstrate its reliability.

If your hotel needs a payment platform that simplifies operations and enhances cash flow, ROH is the better choice. EasyPay, lacking recent reviews and features, is unlikely to fulfill the demands of modern hotel payments.

For hotels prioritizing recent, high-rated support, automation, and integration, ROH offers an immediate, scalable, and trusted solution. If you’re evaluating a platform that’s actively serving hotels today, ROH is the choice you can confidently make.