The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
EasyPay shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, EasyPay users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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Customizability
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | EasyPay |
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| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | EasyPay |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | EasyPay |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
Choosing between easyPAy by EasyPay and Sertifi by Flywire (Payments) hinges on your hotel’s specific needs and priorities. Both aim to streamline payment processes, but Sertifi offers significantly more features, broader integrations, and a stronger market presence. easyPAy’s limited data and lack of recent reviews make it a less reliable choice for today’s hotelier looking for proven solutions.
Are you ready to prioritize a platform with a proven track record and a comprehensive feature set? Or does your hotel require a simple, straightforward payment tool? Let’s compare.
easyPAy and Sertifi both aim to simplify hotel payment procedures, but Sertifi’s more recent reviews and higher user ratings speak volumes. easyPAy’s ratings are nonexistent, with a score of 0/5, and no recent reviews make it difficult to assess its current performance.
In contrast, Sertifi boasts a 94.14/100 HTScore, with 129 reviews, all within the last six months. This recent activity points to ongoing support and product updates. Sertifi’s high customer satisfaction (94% likelihood to recommend) underscores its effectiveness in hotel payment workflows.
Do you want a platform supported by recent user feedback and a growing user base? Or are you comfortable with an unverified, potentially outdated solution? The answer is clear.
If your hotel needs advanced payment features, multiple integrations, and proven support, go with Sertifi. Its suite of 20 unique features, including PCI compliance, payment tokenization, multi-currency settlements, and refund management, makes it suitable for larger or more complex operations.
If your hotel only requires a basic, no-frills payment solution, easyPAy’s simplicity might suffice—though its lack of recent reviews and feature data makes it risky. Sertifi’s extensive feature set and ongoing support make it the more future-proof choice for most hotels.
For hotels prioritizing security and efficiency, Sertifi’s capabilities are unmatched. For those seeking minimal complexity and low cost, easyPAy falls short due to limited data and features.
User experience is critical. Sertifi’s average ease of use rating is 4.78/5 based on recent reviews, with feedback highlighting its intuitive interface and straightforward onboarding. Users praise its ease of navigation for both staff and clients, with many calling it “extremely easy to use,” and “a life saver for collecting important information.”
easyPAy, however, has no recent reviews or user ratings, making it impossible to gauge ease of use. Given Sertifi’s high ratings and positive comments, it offers a clear advantage.
Edge: Sertifi by Flywire.
Sertifi’s 20 features, including PCI compliance, 3-D Secure payments, pay-by-link, multi-currency settlements, and chargeback management, vastly outstrip easyPAy’s zero features. These tools support complex payment scenarios and secure transaction management.
easyPAy offers no unique features, making it unsuitable for hotels needing advanced payment capabilities. Sertifi’s robust feature set makes it the clear leader.
Edge: Sertifi by Flywire.
Sertifi’s support ratings are high—4.59/5—based on recent reviews, with users citing quick issue resolution and helpful onboarding. Many reviewers describe Sertifi’s team as “responsive” and “easy to work with,” emphasizing its support quality.
easyPAy has no recent reviews or support ratings available. Without evidence of ongoing support, it’s difficult to trust its responsiveness or reliability.
Edge: Sertifi by Flywire.
Sertifi integrates with seven verified partners, including Oracle Hospitality, Stripe, Infor, and systems like Salesforce and Opera. These integrations streamline workflows and reduce manual data entry.
easyPAy offers only one verified integration—Yanolja Cloud Solution—limiting its compatibility and flexibility for hotel operations.
Edge: Sertifi by Flywire.
Sertifi enjoys a 9.4/10 NPS score and a 94% likelihood to recommend, based on recent reviews from diverse hotel segments, including luxury, branded, and resort properties. Its latest feedback reflects high satisfaction with its security, ease of use, and support.
easyPAy lacks recent reviews and any measurable ratings, making it impossible to determine hotel satisfaction. Sertifi’s proven reputation makes it the preferred choice.
Edge: Sertifi by Flywire.
easyPAy offers no pricing details—likely indicating a custom or unavailable quote—while Sertifi’s base price is $100/month, with no trial or implementation fees. Sertifi’s predictable pricing allows better budget planning for hotels.
The lack of transparent pricing for easyPAy makes it difficult to compare value directly.
Not ideal if:
Not ideal if:
The core difference is that Sertifi offers extensive features, integrations, and proven support, while easyPAy provides a basic, unsupported solution. Sertifi’s comprehensive capabilities make it suitable for most mid-to-large hotels, especially those prioritizing security and efficiency.
Choose Sertifi if your hotel needs reliable, feature-rich payment processing with ongoing support and integrations. Its recent reviews and high satisfaction ratings confirm its strength in today’s competitive hospitality environment.
Opt for easyPAy only if your hotel has minimal payment needs, a very limited budget, and no requirement for advanced features or support. Given the available data, Sertifi emerges as the clear winner for most hotels seeking a dependable, scalable solution.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| EasyPay |
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| Starting Price | — | From $100/mo |
According to HTR's product database, easyPAy and Sertifi by Flywire (Payments) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | EasyPay |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. easyPAy and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. easyPAy offers 1 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
easyPAy: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. EasyPay has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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