The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 413 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Event Temple shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments.
Thynk shines when it comes to integration and scalability — especially for brand properties (0.0/5) , with exclusive features like Mobile Sales CRM.
Side-by-side ratings based on 413 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | From $600/mo |
| Verified Reviews | 294 | 119 |
After analyzing 413 verified reviews, Event Temple users most value its support and training, customizable reporting and templates, user-friendly interface, while Thynk users highlight integration and scalability, comprehensive crm capabilities, layout and design. Click any theme to see what reviewers say.
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Support and training
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Integration and Scalability
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Customizable reporting and templates
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Comprehensive CRM Capabilities
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User-friendly interface
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Layout and Design
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Integration with PMS and other systems
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Centralized Sales Management
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Integration challenges with systems
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Room block and event management
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Task and activity management improvements
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 32 reviews | #6 6 reviews |
| Mid-Size (25-74 rooms) ▾ | #1 204 reviews | #4 52 reviews |
| Large (75-199 rooms) ▾ | #3 24 reviews | #1 46 reviews |
| X-Large (200+ rooms) ▾ | #1 20 reviews | #3 13 reviews |
By Property Type
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| Boutique ▾ | #1 143 reviews | #5 31 reviews |
| Luxury ▾ | #1 84 reviews | #2 61 reviews |
| Branded / Chain ▾ | #1 131 reviews | #4 42 reviews |
| Extended Stay ▾ | #1 26 reviews | #2 19 reviews |
By Region
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| North America ▾ | #1 175 reviews | #5 15 reviews |
| Europe ▾ | #1 82 reviews | #3 65 reviews |
| Asia Pacific ▾ | #2 4 reviews | #1 6 reviews |
| Middle East ▾ | — | #1 23 reviews |
Choosing between Event Temple and Thynk Groups & Events hinges on your hotel’s specific sales management needs. Event Temple focuses solely on CRM and event sales for hotels without extensive MICE or large booking volumes, while Thynk offers a broader, automation-driven platform designed for managing complex sales workflows across multiple properties. Both aim to boost revenue and streamline sales, but their capabilities and target user profiles differ markedly.
Event Temple provides a straightforward, highly rated CRM solution with emphasis on proposal creation, digital contracts, and integration with PMS systems. Thynk, on the other hand, aims to automate the entire sales lifecycle, including RFP processing, inventory management, and real-time performance tracking. Which one aligns better with your team’s operational scale and sales complexity?
Event Temple excels in delivering a highly rated, user-friendly CRM designed for hotels that want to centralize sales efforts, manage group bookings, and improve proposal turnaround times. It’s especially suited for hotels with a focus on event sales, offering features like eSignatures and PCI-compliant payments that streamline administrative tasks.
Thynk offers a broader scope, integrating sales automation, AI-driven lead scoring, and real-time availability management to serve hotel groups managing large portfolios with diverse sales channels. Its focus on MICE business and central sales makes it ideal for hotel chains that need detailed oversight and performance monitoring across properties.
Both platforms are tailored to enhance sales productivity, but if your needs lean toward managing event proposals and contracts efficiently, Event Temple is the better fit. Conversely, if your hotel requires extensive automation and multi-property oversight, Thynk provides the more comprehensive solution.
If your hotel needs to improve proposal turnaround, manage group bookings with PMS integration, and increase sales efficiency, go with Event Temple. It’s better suited for mid-size hotels seeking an easy-to-use CRM that improves client communication and streamlines document workflows.
If your hotel must automate the entire sales process, handle large MICE business, and monitor sales performance across multiple locations, choose Thynk. Its AI-driven lead processing, real-time inventory management, and centralized contract handling serve large hotel groups or chains with complex sales requirements.
For smaller hotels with a focus on event sales, Event Temple’s simplicity and niche features are advantageous. For larger portfolios requiring automation and detailed oversight, Thynk’s broader capabilities make it the preferable choice.
Event Temple scores 4.86/5 for ease of use, with reviews highlighting its intuitive, user-friendly interface, rapid onboarding, and straightforward navigation. Users praise its ease of training staff and integrating with existing hotel systems, making it a favorite among operations teams.
Thynk, with a score of 4.39/5, is noted for its extensive features but receives some criticism for its slightly steeper learning curve due to its broader scope. Some users mention the interface could benefit from a more appealing design, but overall, it remains accessible with proper training.
Edge: Event Temple.
Event Temple offers three features exclusive to its platform: eSignatures, PCI-compliant payments, and customizable lead forms, all critical for fast, secure client transactions and document handling.
Thynk provides five unique features, including meal planning, a client communication portal, mobile sales CRM, a chain dashboard, and lead scoring—tools that support complex sales workflows and multi-property oversight.
While Event Temple’s features cater specifically to proposal and contract management, Thynk’s broader suite supports automation, inventory, and detailed sales analytics. Edge: Thynk.
Event Temple maintains a stellar customer support rating of 4.89/5, with reviews commending its responsive, knowledgeable team. Clients frequently cite their onboarding process and ongoing support as key reasons for satisfaction.
Thynk’s support rating is 4.39/5, with reviewers appreciating the team’s hospitality expertise but noting that support could be more proactive or faster at times. Some users find Thynk’s interface challenging without dedicated assistance.
Edge: Event Temple.
Event Temple boasts 17 verified integration partners, including popular PMS and booking platforms like Cloudbeds, RMS, and Duetto, plus essential payment and communication tools. It also has several integrations unique to its platform, enhancing operational connectivity.
Thynk connects with 14 verified partners, including Salesforce, Stripe, and MeetingPackage. Its integrations focus heavily on sales, contracts, and inventory tools, but some users desire more options for specific hotel systems.
Edge: Event Temple.
Event Temple’s overall rating is 4.97/5, based on 233 reviews, with recent feedback emphasizing its ease of use, strong support, and significant ROI, especially for mid-sized hotels. Hotels across segments, including boutique and branded properties, rate it highly.
Thynk’s perfect 5/5 rating is based on 105 reviews, but the average review score since the last 6 months is slightly lower at 92.76/100. Users in larger hotel groups particularly value its automation and performance monitoring, though some mention the interface could be more engaging.
Edge: Event Temple.
Event Temple charges a flat rate of $400 per month, with no free tier or trial, emphasizing its straightforward pricing model suited for mid-size hotels. Its value is reflected in high user satisfaction and extensive features.
Thynk’s pricing is $600 per month, also without a free trial, aligning with its broader, automation-heavy platform aimed at larger hotel groups. Its higher cost may be justified by its AI-driven automation and portfolio management tools.
Not ideal if your hotel requires extensive automation across multiple locations or complex MICE management.
Not ideal if your hotel operates as a small boutique or standalone property with limited sales volume and simpler needs.
Event Temple excels as a user-friendly, CRM-focused platform suited for mid-size hotels that want to improve sales efficiency without complexity. Its high ratings for support, ease of use, and integrations make it a dependable choice for property-centric sales teams.
Thynk stands out as a comprehensive automation and portfolio management system for large hotel chains or groups managing complex MICE or multi-property sales. Its AI-driven workflows and real-time capabilities are ideal for hotels seeking advanced sales performance tools.
If your hotel is a mid-sized property focusing on event sales, Event Temple’s simplicity and dedicated CRM features are your best bet. For larger portfolios with a need for automation, oversight, and analytics, Thynk offers a more suitable, scalable platform.
In conclusion, both products excel in their niches. Your choice should depend on whether your team values a straightforward, highly rated CRM or requires a broader, automation-oriented sales management platform.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $600/mo |
According to HTR's product database, Event Temple (Sales CRM) and Thynk Groups & Events share 15 features. Here are the key differences — features one has that the other lacks.
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| Chain Dashboard | ||
| Client Communication Portal | ||
| Lead Forms | ||
| Lead Scoring | ||
| Meal Planning | ||
| Mobile Sales CRM | ||
| PCI Compliant Payments | ||
| eSignatures |
We analyzed 9 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."
"As we were expanding, it was crucial to optimize our processes. We were way back when it came to the industry on the topic of digitalization. I think a lot happened during the pand..."
"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
What hoteliers love
Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and o... Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and ongoing support, although some suggest that more hands-on training during setup could improve early user experience, particularly with customizing features to their specific needs.
Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentatio... Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentations of data. This feature is seen as crucial for adapting the tool to specific business needs, aiding in strategic decision-making. However, some users suggest that more flexibility in report customization and template design could enhance usability.
The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use signifi... The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use significantly streamlines hotel sales operations, allowing teams to quickly engage with the platform and optimize their workflow. Users new to event management particularly appreciate this aspect.
Where hoteliers push back
Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems i... Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems integrate flawlessly. This can lead to manual workarounds and suggests a need for bolstering integration robustness across different systems.
A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event inf... A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event information into one accessible platform, reducing errors and double bookings. The software facilitates visual scheduling and clear visibility across teams, vital for effective event management.
Ranks higher for
Unique capabilities
What hoteliers love
While the Salesforce integration offers scalability, reviewers express a desire for additional integrations for handling specific tasks like B2B Tour... While the Salesforce integration offers scalability, reviewers express a desire for additional integrations for handling specific tasks like B2B Tour Operator contracting, underscoring a potential area for enhancement.
Built on the Salesforce foundation, Thynk Cloud's CRM capabilities offer reliability and customization, essential for personalizing guest experiences... Built on the Salesforce foundation, Thynk Cloud's CRM capabilities offer reliability and customization, essential for personalizing guest experiences and managing customer relationships effectively. Users acknowledge its powerful CRM functions.
A recurring theme is the need for an improved aesthetic design and layout without compromising its functionality, as users find the current design ove... A recurring theme is the need for an improved aesthetic design and layout without compromising its functionality, as users find the current design overly monotone.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Event Temple (Sales CRM) and Thynk Groups & Events share many core Hotel Sales Software features, but each has unique capabilities. Event Temple (Sales CRM) offers 17 verified integration partners, while Thynk Groups & Events offers 14. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Event Temple (Sales CRM) leads in ease of use at 4.9/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Event Temple (Sales CRM): No. Thynk Groups & Events: No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Event Temple has an HT Score of 100 and Thynk has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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