Event Temple (Sales CRM) vs. STS Cloud (by SalesandCatering.com): Which Is Right for You?

Updated May 15, 2026  ·  400 verified reviews analyzed

TLDR

We analyzed 400 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Event Temple shines in onboarding — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments and Contact Management/CRM.

SalesAndCatering.com shines when it comes to ease of use — especially for brand properties (0.0/5) , with exclusive features like Mobile Sales CRM.

See the full breakdown below ↓

How Does Event Temple (Sales CRM) Compare to STS Cloud (by SalesandCatering.com)?

Side-by-side ratings based on 400 verified hotelier reviews on HTR.

HTScore
100
38
Likelihood to Recommend
97%
96%
Ease of Use
4.9/5
4.7/5
Customer Support
4.9/5
4.7/5
Value for Money
4.8/5
4.8/5
Starting Price From $400/mo From $300/mo
Verified Reviews 294 106

What Are the Pros and Cons of Event Temple (Sales CRM) vs STS Cloud (by SalesandCatering.com)?

After analyzing 400 verified reviews, Event Temple users most value its support and training, customizable reporting and templates, user-friendly interface, while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.

Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
Pros
+ Support and training
+ Ease of Use
+ Customizable reporting and templates
+ Training and Support
+ User-friendly interface
+ Efficient Reporting
+ Integration with PMS and other systems
+ Event Management
Cons
Integration challenges with systems
Room for Improvement
Room block and event management
Email Integration
Task and activity management improvements

Event Temple vs SalesAndCatering.com: Rankings by Hotel Segment

How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
Small (10-24 rooms) #1 32 reviews #8 2 reviews
Mid-Size (25-74 rooms) #1 204 reviews #3 71 reviews
Large (75-199 rooms) #3 24 reviews #2 24 reviews
X-Large (200+ rooms) #1 20 reviews #4 8 reviews

By Property Type

Segment Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
Boutique #1 143 reviews #3 44 reviews
Luxury #1 84 reviews #4 19 reviews
Branded / Chain #1 131 reviews #2 79 reviews
Extended Stay #1 26 reviews #3 14 reviews

By Region

Segment Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
North America #1 175 reviews #3 103 reviews
Europe #1 82 reviews
Asia Pacific #2 4 reviews #3 1 reviews

The Decision

Choosing between Event Temple and SalesAndCatering.com hinges on your hotel’s specific sales needs. Both aim to streamline your sales and catering processes, but they differ significantly in features, user experience, and overall capacity. Your team must evaluate which platform aligns better with your operational style and growth plans.

Event Temple offers a comprehensive, feature-rich CRM with high user satisfaction and recent, detailed reviews. SalesAndCatering.com provides a more affordable, straightforward solution with a focus on ease of use and basic functionalities. Which one will serve your hotel best?

Is Event Temple or SalesAndCatering.com Better for Hotels?

Event Temple and SalesAndCatering.com both target hotel sales teams, but they diverge in scope and sophistication. Event Temple is designed for mid-size to larger hotels with complex group sales, offering advanced tools like customizable proposals, e-signatures, and detailed reporting. Its recent review count (233) and high ratings (4.97/5) reinforce its reputation as a top-tier choice.

SalesAndCatering.com caters to properties of all sizes, emphasizing simplicity and affordability. It’s praised for its user-friendly interface, with a review count of 96 and a solid 4.68/5 rating, but it offers fewer unique features—only two exclusive to this platform. Do you need an all-in-one, high-powered CRM or a straightforward, cost-effective sales tool?

Event Temple vs SalesAndCatering.com: Which Should Your Hotel Choose?

If your hotel needs a robust, customizable platform capable of managing complex group sales, room blocks, and detailed reporting, go with Event Temple. It is especially suitable for hotels with diverse portfolios or those looking to optimize sales workflows with automation and integrations.

Conversely, if your hotel prioritizes an affordable, easy-to-learn system that streamlines basic sales and catering functions without extensive customization, then SalesAndCatering.com is a better fit. Its flat monthly fee and user-friendly setup make it ideal for small to mid-size properties seeking operational efficiency without complexity.

Is Event Temple or SalesAndCatering.com Easier to Use?

Event Temple's interface scores a 4.86/5, with users describing it as intuitive and straightforward, facilitating quick onboarding. Its recent reviews highlight high satisfaction with training and support, making staff adoption smoother. However, some users mention integration challenges with certain PMS systems, which could hamper ease of use.

SalesAndCatering.com maintains a slightly lower rating at 4.74/5 but is praised for its simplicity and quick learning curve. Users appreciate how easily their teams can navigate the platform, with minimal training required and seamless access from any device.

Edge: Event Temple.

Which Has Better Features: Event Temple or SalesAndCatering.com?

Event Temple offers a richer feature set, with nine exclusive tools including eSignatures, PCI-compliant payments, customizable documents, lead forms, task management, itinerary printouts, contact management, content and file management, and payment processing. Its detailed automation and workflow options set it apart from many competitors.

SalesAndCatering.com provides essential sales functions plus two unique features: lead scoring and mobile CRM, but it lacks the extensive document customization, integrated payments, and task management found in Event Temple. Its features are sufficient for basic needs but fall short for more advanced sales operations.

Edge: Event Temple.

Which Has Better Customer Support: Event Temple or SalesAndCatering.com?

Event Temple's support scores a 4.89/5, with recent reviews emphasizing responsive, knowledgeable assistance from their team. Clients praise their proactive onboarding and ongoing support, which helps resolve issues quickly and keeps their hotels running smoothly.

SalesAndCatering.com’s support scores a 4.72/5, with reviews noting prompt responses and helpful guidance, especially from their North American team. While highly regarded, some users mention that support could be more proactive in addressing advanced technical concerns.

Edge: Event Temple.

Which Has More Integrations: Event Temple or SalesAndCatering.com?

Event Temple boasts 17 verified partner integrations, including major PMS and hospitality solutions like Stayntouch, Oracle Hospitality, Mews, Stripe, and RMS. Its broad integration network allows hotels to connect seamlessly with existing systems, reducing manual data entry and errors.

SalesAndCatering.com has 7 verified partners, including RoomKey PMS and SkyTouch, but offers fewer options overall. While it integrates well with popular systems, its narrower partner list makes Event Temple the more flexible choice for complex tech ecosystems.

Edge: Event Temple.

Which Do Hoteliers Rate Higher: Event Temple or SalesAndCatering.com?

Event Temple’s recent reviews confirm a high rating of 4.97/5, with hoteliers in diverse segments—boutique, branded, and independent—expressing strong satisfaction. Its recent review count (43 in the last 6 months) indicates ongoing user engagement and confidence.

SalesAndCatering.com’s reviews, although positive, reflect a slightly lower rating of 4.68/5, with many users in small to medium properties appreciating its simplicity. Its fewer recent reviews suggest less current engagement.

Edge: Event Temple.

How Much Do Event Temple and SalesAndCatering.com Cost?

Event Temple is priced at $400/month with no freemium or trial options, reflecting its premium feature set. SalesAndCatering.com costs $300/month, offering a slightly lower entry point with no trial or additional fees.

Both platforms price their solutions competitively, but Event Temple’s additional features justify the higher price point for hotels requiring advanced capabilities.

What Type of Hotel Should Use Event Temple?

  • Hotels that operate multiple properties or have large event spaces.
  • Teams that need detailed workflows, automation, and integration with PMS.
  • Hotels seeking customizable proposals, contracts, and billing tools.
  • Properties looking for advanced reporting and insights to improve sales.
  • Hotels with a dedicated sales team that handles complex group bookings.

Not ideal if your hotel is small, with simple sales needs, or on a tight budget.

What Type of Hotel Should Use SalesAndCatering.com?

  • Small to mid-size hotels seeking an affordable, easy-to-implement sales system.
  • Properties that prioritize straightforward workflows over extensive customization.
  • Teams that want quick onboarding and minimal training.
  • Hotels managing a limited number of events or catering services.
  • Hotels seeking a web-based solution with no hardware or infrastructure requirements.

Not ideal if your property needs advanced automation, integrations, or detailed reporting.

The Bottom Line for Hotels

Event Temple stands out as the most feature-rich, highly reviewed, and recent solution, making it the clear choice for hotels with sophisticated sales needs. Its extensive integrations, customization options, and high customer satisfaction scores justify the higher price for those seeking comprehensive CRM capabilities.

SalesAndCatering.com offers a cost-effective, easy-to-use platform suitable for hotels that need to streamline basic sales processes without the complexity or expense. It’s ideal for smaller properties or teams new to sales management software.

If your hotel requires a robust, scalable system capable of supporting growth and complex operations, go with Event Temple. For hotels prioritizing simplicity, affordability, and quick deployment, SalesAndCatering.com will meet your needs effectively.

How Much Do Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com) Cost?

Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
Starting Price From $400/mo From $300/mo

Which Features Does Event Temple (Sales CRM) Have That STS Cloud (by SalesandCatering.com) Doesn't (and Vice Versa)?

According to HTR's product database, Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com) share 9 features. Here are the key differences — features one has that the other lacks.

Feature Event Temple Event Temple SalesAndCatering.com SalesAndCatering.com
Customizable BEO, Proposal and Contract Documents
Itinerary Printouts
Lead Forms
Lead Scoring
Mobile Sales CRM
PCI Compliant Payments
Task Management (Tasks & Reminders)
eSignatures

Real-World Results: Event Temple vs SalesAndCatering.com by Business Goal

We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Event Temple MOA Berlin Small
+ 99% Seamless Onboarding and Quick Support
+ Mercure Hotel MOA Berlin experienced nearly perfect onboarding and received prompt support, ensuring a smooth transition and minimal disruption to their operations.
+ The hotel saw a 50% increase in the speed of their booking process, thanks to Event Temple's improved user experience, which streamlined operations and enhanced guest interactions.

"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."

Katja Issig
Katja Issig
Head of Convention & Events at MOA Berli...
SalesAndCatering.com Azul Hospitality Small
+ �s bevy of select-service hotels, the corporate dashboard offered by STS Cloud was a game-changer. The corporate dashboard and ability to toggle back and forth have been extremely helpful in keeping the team on track and analyzing results.
+ We are constantly hearing from customers that speed to market and flexibility are the most important determining factors in choosing a hotel,
+ � shares Matthews. Anticipating an influx in travel and event interest, AZUL is now well-positioned to close business as soon as an inquiry or RFP is received, whether via the phone or electronically. STS Cloud

"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."

Melissa Matthews
Melissa Matthews
VP of Sales
Improve Guest Experience
Event Temple Prestige Hotels Mid-Size
+ 10-15% increase in revenue across the board since implementing Event Temple
+ Simplified processes as staff can customize pre-built templates that are 90% complete
+ Polished brand identity through consistent and professional documents and communications

"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."

Jessica Dowswelll
Jessica Dowswelll
Director of Group Sales
SalesAndCatering.com SalesAndCatering.com

No published case study for this goal yet.

Event Temple vs SalesAndCatering.com: The Bottom Line

Event Temple
Event Temple
4.9/5 from 294 reviews

What hoteliers love

Support and training 95% positive

Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and o... Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and ongoing support, although some suggest that more hands-on training during setup could improve early user experience, particularly with customizing features to their specific needs.

Customizable reporting and templates 62% positive

Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentatio... Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentations of data. This feature is seen as crucial for adapting the tool to specific business needs, aiding in strategic decision-making. However, some users suggest that more flexibility in report customization and template design could enhance usability.

User-friendly interface 85% positive

The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use signifi... The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use significantly streamlines hotel sales operations, allowing teams to quickly engage with the platform and optimize their workflow. Users new to event management particularly appreciate this aspect.

Where hoteliers push back

Integration challenges with systems 91% negative

Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems i... Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems integrate flawlessly. This can lead to manual workarounds and suggests a need for bolstering integration robustness across different systems.

Room block and event management 40% negative

A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event inf... A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event information into one accessible platform, reducing errors and double bookings. The software facilitates visual scheduling and clear visibility across teams, vital for effective event management.

Ranks higher for

Mid-Size (25-74 rooms) #1 vs #3
Small (10-24 rooms) #1 vs #8
X-Large (200+ rooms) #1 vs #4
X-Small (< 10 rooms) #1 vs #5

Unique capabilities

eSignatures PCI Compliant Payments Customizable BEO, Proposal and Contract Documents Lead Forms Task Management (Tasks & Reminders)
4.9/5 ease of use 4.9/5 support 17 integrations
Visit Profile
SalesAndCatering.com
SalesAndCatering.com
4.8/5 from 106 reviews

What hoteliers love

Ease of Use 99% positive

Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.

Training and Support 97% positive

Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.

Efficient Reporting 80% positive

Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.

Where hoteliers push back

Room for Improvement 80% negative

While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.

Email Integration 73% negative

While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.

Unique capabilities

Lead Scoring Mobile Sales CRM
4.7/5 ease of use 4.7/5 support 7 integrations
Visit Profile

Where the ratings diverge most

Onboarding Event Temple 4.8 vs 4.5 (+0.3)

Frequently Asked Questions About Event Temple (Sales CRM) vs STS Cloud (by SalesandCatering.com)

Can Event Temple (Sales CRM) replace STS Cloud (by SalesandCatering.com)?

It depends on your requirements. Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. Event Temple (Sales CRM) offers 17 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Event Temple (Sales CRM) leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Event Temple (Sales CRM) or STS Cloud (by SalesandCatering.com) offer a free plan?

Event Temple (Sales CRM): No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Event Temple has an HT Score of 100 and SalesAndCatering.com has 38. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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