The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 400 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Event Temple shines in onboarding — especially for brand properties (5.0/5) , with exclusive features like PCI Compliant Payments and Contact Management/CRM.
SalesAndCatering.com shines when it comes to ease of use — especially for brand properties (0.0/5) , with exclusive features like Mobile Sales CRM.
Side-by-side ratings based on 400 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $400/mo | From $300/mo |
| Verified Reviews | 294 | 106 |
After analyzing 400 verified reviews, Event Temple users most value its support and training, customizable reporting and templates, user-friendly interface, while SalesAndCatering.com users highlight ease of use, training and support, efficient reporting. Click any theme to see what reviewers say.
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Support and training
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Ease of Use
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Customizable reporting and templates
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Training and Support
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User-friendly interface
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Efficient Reporting
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Integration with PMS and other systems
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Event Management
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Integration challenges with systems
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Room for Improvement
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Room block and event management
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Email Integration
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Task and activity management improvements
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 32 reviews | #8 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #1 204 reviews | #3 71 reviews |
| Large (75-199 rooms) ▾ | #3 24 reviews | #2 24 reviews |
| X-Large (200+ rooms) ▾ | #1 20 reviews | #4 8 reviews |
By Property Type
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| Boutique ▾ | #1 143 reviews | #3 44 reviews |
| Luxury ▾ | #1 84 reviews | #4 19 reviews |
| Branded / Chain ▾ | #1 131 reviews | #2 79 reviews |
| Extended Stay ▾ | #1 26 reviews | #3 14 reviews |
By Region
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| North America ▾ | #1 175 reviews | #3 103 reviews |
| Europe ▾ | #1 82 reviews | — |
| Asia Pacific | #2 4 reviews | #3 1 reviews |
Choosing between Event Temple and SalesAndCatering.com hinges on your hotel’s specific sales needs. Both aim to streamline your sales and catering processes, but they differ significantly in features, user experience, and overall capacity. Your team must evaluate which platform aligns better with your operational style and growth plans.
Event Temple offers a comprehensive, feature-rich CRM with high user satisfaction and recent, detailed reviews. SalesAndCatering.com provides a more affordable, straightforward solution with a focus on ease of use and basic functionalities. Which one will serve your hotel best?
Event Temple and SalesAndCatering.com both target hotel sales teams, but they diverge in scope and sophistication. Event Temple is designed for mid-size to larger hotels with complex group sales, offering advanced tools like customizable proposals, e-signatures, and detailed reporting. Its recent review count (233) and high ratings (4.97/5) reinforce its reputation as a top-tier choice.
SalesAndCatering.com caters to properties of all sizes, emphasizing simplicity and affordability. It’s praised for its user-friendly interface, with a review count of 96 and a solid 4.68/5 rating, but it offers fewer unique features—only two exclusive to this platform. Do you need an all-in-one, high-powered CRM or a straightforward, cost-effective sales tool?
If your hotel needs a robust, customizable platform capable of managing complex group sales, room blocks, and detailed reporting, go with Event Temple. It is especially suitable for hotels with diverse portfolios or those looking to optimize sales workflows with automation and integrations.
Conversely, if your hotel prioritizes an affordable, easy-to-learn system that streamlines basic sales and catering functions without extensive customization, then SalesAndCatering.com is a better fit. Its flat monthly fee and user-friendly setup make it ideal for small to mid-size properties seeking operational efficiency without complexity.
Event Temple's interface scores a 4.86/5, with users describing it as intuitive and straightforward, facilitating quick onboarding. Its recent reviews highlight high satisfaction with training and support, making staff adoption smoother. However, some users mention integration challenges with certain PMS systems, which could hamper ease of use.
SalesAndCatering.com maintains a slightly lower rating at 4.74/5 but is praised for its simplicity and quick learning curve. Users appreciate how easily their teams can navigate the platform, with minimal training required and seamless access from any device.
Edge: Event Temple.
Event Temple offers a richer feature set, with nine exclusive tools including eSignatures, PCI-compliant payments, customizable documents, lead forms, task management, itinerary printouts, contact management, content and file management, and payment processing. Its detailed automation and workflow options set it apart from many competitors.
SalesAndCatering.com provides essential sales functions plus two unique features: lead scoring and mobile CRM, but it lacks the extensive document customization, integrated payments, and task management found in Event Temple. Its features are sufficient for basic needs but fall short for more advanced sales operations.
Edge: Event Temple.
Event Temple's support scores a 4.89/5, with recent reviews emphasizing responsive, knowledgeable assistance from their team. Clients praise their proactive onboarding and ongoing support, which helps resolve issues quickly and keeps their hotels running smoothly.
SalesAndCatering.com’s support scores a 4.72/5, with reviews noting prompt responses and helpful guidance, especially from their North American team. While highly regarded, some users mention that support could be more proactive in addressing advanced technical concerns.
Edge: Event Temple.
Event Temple boasts 17 verified partner integrations, including major PMS and hospitality solutions like Stayntouch, Oracle Hospitality, Mews, Stripe, and RMS. Its broad integration network allows hotels to connect seamlessly with existing systems, reducing manual data entry and errors.
SalesAndCatering.com has 7 verified partners, including RoomKey PMS and SkyTouch, but offers fewer options overall. While it integrates well with popular systems, its narrower partner list makes Event Temple the more flexible choice for complex tech ecosystems.
Edge: Event Temple.
Event Temple’s recent reviews confirm a high rating of 4.97/5, with hoteliers in diverse segments—boutique, branded, and independent—expressing strong satisfaction. Its recent review count (43 in the last 6 months) indicates ongoing user engagement and confidence.
SalesAndCatering.com’s reviews, although positive, reflect a slightly lower rating of 4.68/5, with many users in small to medium properties appreciating its simplicity. Its fewer recent reviews suggest less current engagement.
Edge: Event Temple.
Event Temple is priced at $400/month with no freemium or trial options, reflecting its premium feature set. SalesAndCatering.com costs $300/month, offering a slightly lower entry point with no trial or additional fees.
Both platforms price their solutions competitively, but Event Temple’s additional features justify the higher price point for hotels requiring advanced capabilities.
Not ideal if your hotel is small, with simple sales needs, or on a tight budget.
Not ideal if your property needs advanced automation, integrations, or detailed reporting.
Event Temple stands out as the most feature-rich, highly reviewed, and recent solution, making it the clear choice for hotels with sophisticated sales needs. Its extensive integrations, customization options, and high customer satisfaction scores justify the higher price for those seeking comprehensive CRM capabilities.
SalesAndCatering.com offers a cost-effective, easy-to-use platform suitable for hotels that need to streamline basic sales processes without the complexity or expense. It’s ideal for smaller properties or teams new to sales management software.
If your hotel requires a robust, scalable system capable of supporting growth and complex operations, go with Event Temple. For hotels prioritizing simplicity, affordability, and quick deployment, SalesAndCatering.com will meet your needs effectively.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $400/mo | From $300/mo |
According to HTR's product database, Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com) share 9 features. Here are the key differences — features one has that the other lacks.
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| Customizable BEO, Proposal and Contract Documents | ||
| Itinerary Printouts | ||
| Lead Forms | ||
| Lead Scoring | ||
| Mobile Sales CRM | ||
| PCI Compliant Payments | ||
| Task Management (Tasks & Reminders) | ||
| eSignatures |
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Whenever we encounter an issue or require assistance, they're just a click away, ready to provide prompt and effective solutions."
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
"The number one thing our team appreciates about Event Temple is the consistency it brings across our entire brand. With 19 different properties utilizing the platform, everyone can..."
No published case study for this goal yet.
What hoteliers love
Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and o... Event Temple's dedicated support team is consistently praised for being responsive and solution-oriented. Users benefit from thorough onboarding and ongoing support, although some suggest that more hands-on training during setup could improve early user experience, particularly with customizing features to their specific needs.
Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentatio... Users highlight the value of Event Temple's customizable reporting and document templates, which allow for tailored insights and organized presentations of data. This feature is seen as crucial for adapting the tool to specific business needs, aiding in strategic decision-making. However, some users suggest that more flexibility in report customization and template design could enhance usability.
The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use signifi... The software is widely recognized for its intuitive interface, making it easy for users across experience levels to navigate. This ease of use significantly streamlines hotel sales operations, allowing teams to quickly engage with the platform and optimize their workflow. Users new to event management particularly appreciate this aspect.
Where hoteliers push back
Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems i... Despite overall positive feedback on integration capabilities, some users have encountered challenges with connectivity, noting that not all systems integrate flawlessly. This can lead to manual workarounds and suggests a need for bolstering integration robustness across different systems.
A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event inf... A major advantage of Event Temple is its ability to handle complex room block and event management. Users appreciate how it consolidates all event information into one accessible platform, reducing errors and double bookings. The software facilitates visual scheduling and clear visibility across teams, vital for effective event management.
Ranks higher for
Unique capabilities
What hoteliers love
Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team... Multiple users emphasize STS's straightforward, user-friendly interface. It allows for quick onboarding, minimal training, and easy adaptation by team members, positively contributing to seamless daily operations.
Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training se... Users laud the exceptional training and customer support provided by STS. The team is responsive, offers timely assistance, and customizes training sessions to fit user needs, greatly benefiting operational transitions.
Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and... Many reviews highlight STS's robust reporting features. Users appreciate the ability to generate custom reports that track group volumes, revenue, and sales activities. Some suggest adding more comprehensive reports for more detailed insights.
Where hoteliers push back
While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuiti... While STS is highly praised, several reviews point out areas for improvement, including better email integration, enhanced reporting, and more intuitive event calendar functionalities.
While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in th... While STS offers several robust features, some users find limitations with email integration, specifically with Gmail. They suggest improvements in this area for better workflow between emailing and system activities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Event Temple (Sales CRM) and STS Cloud (by SalesandCatering.com) share many core Hotel Sales Software features, but each has unique capabilities. Event Temple (Sales CRM) offers 17 verified integration partners, while STS Cloud (by SalesandCatering.com) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Event Temple (Sales CRM) leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Event Temple (Sales CRM): No. STS Cloud (by SalesandCatering.com): No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Event Temple has an HT Score of 100 and SalesAndCatering.com has 38. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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