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eviivo Suite™ PMS vs. Semper:
Which Is Right for You?
TLDR
We analyzed 265 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Multi-lingual and Integrated CRS.
Semper shines in customer support , with exclusive features like Lobby Kiosk and On premise.
How Does eviivo Suite™ PMS Compare to Semper?
Side-by-side ratings based on 265 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $600/mo |
| Verified Reviews | 208 | 57 |
What Are the Pros and Cons of eviivo Suite™ PMS vs Semper?
After analyzing 265 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Responsive Customer Support
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Support team
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Onboarding Expertise
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User-friendly
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Technical Efficiency
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Training and ease of learning
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Booking and Reservation Efficiency
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Integration with POS and booking systems
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Improvement Suggestions
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Customization and additional features
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Customization and Feature Development
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Reporting and accounting
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Latency and system performance
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eviivo vs Semper: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #15 54 reviews | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #35 10 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #40 1 reviews |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | #27 21 reviews |
| Luxury ▾ | #16 38 reviews | #18 33 reviews |
| Branded / Chain ▾ | #19 21 reviews | #39 4 reviews |
| Extended Stay ▾ | #10 18 reviews | #34 3 reviews |
By Region
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| North America ▾ | #15 39 reviews | #64 0 reviews |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | #34 1 reviews |
| Middle East | #29 1 reviews | — |
The Decision
Choosing the right property management system (PMS) involves weighing features, usability, support, and the overall value each platform offers. eviivo Suite™ by eviivo and Semper aim to streamline hotel operations and boost revenue, but they cater to different hotel types and operational needs. While eviivo has a strong global presence and a larger user base, Semper emphasizes a unified platform with automation and detailed reporting. Which one aligns best with your hotel's specific needs?
Is eviivo Suite™ or Semper Better for Hotels?
Both eviivo and Semper are designed to simplify property management and increase revenue, but they diverge in focus. eviivo’s platform boasts extensive integrations with online travel agencies and is trusted by thousands of accommodations worldwide, especially independent hotels and vacation rentals. Semper, on the other hand, offers a more consolidated approach with strong POS, stock, and accounting features, primarily serving smaller hotels and establishments seeking operational automation. Do your priorities lean toward global distribution or integrated operational control?
eviivo Suite™ vs Semper: Which Should Your Hotel Choose?
If your hotel needs a robust booking engine, global OTA integrations, and management of multiple property types, eviivo is the clear choice. Its extensive network—over 28,000 accommodations—makes it ideal for independent hotels, B&Bs, and vacation rentals aiming for broad distribution and ease of online management. Conversely, if your focus is on automating daily operations, improving internal workflows, and controlling inventory and POS from a single platform, Semper is better suited. Its user-friendly interface and detailed reporting resonate with smaller hotels and resorts prioritizing efficiency.
Is eviivo Suite™ or Semper Easier to Use?
eviivo’s interface, rated 4.43/5 with 191 reviews, is praised for its straightforward booking process and integrations, though some users find the desktop design less intuitive. Its onboarding process averages 4.38/5, often supported by dedicated onboarding teams, but some note initial complexity during setup. Semper scores even higher at 4.55/5 and benefits from a simple, modern layout that new staff can learn quickly, with onboarding rated 4.5/5 and support described as highly responsive. Edge: Semper.
Which Has Better Features: eviivo Suite™ or Semper?
eviivo offers 5 unique features, including multi-lingual support, integrated CRS, automated space optimization, shift planning, and automated assignments—tailored for distribution and multi-property management. Semper provides 48 features, such as guest CRM, central messaging, automated night audits, online check-in/out, POS, revenue management, and extensive reporting tools, enabling comprehensive operational control. While eviivo excels in OTA management, Semper’s broader feature set supports end-to-end property management. Edge: Semper.
Which Has Better Customer Support: eviivo or Semper?
eviivo’s customer support, rated 4.42/5, is frequently praised for responsiveness and helpful onboarding, with reviews citing support staff as "excellent" during setup and issue resolution. Semper’s ratings are higher at 4.88/5, with users describing their support team as "incredibly accommodating" and quick to resolve problems, especially praised for their knowledge and professionalism. Given recent reviews, Semper’s support is slightly more favored. Edge: Semper.
Which Has More Integrations: eviivo or Semper?
eviivo boasts 32 verified partners, including major OTAs and specialized solutions like Experience Hotel and PriceLabs, facilitating broad distribution and channel management. Semper has 11 verified partners, primarily focusing on reservation, POS, and stock platforms like Sage, STAAH, and Revinate. Although eviivo’s ecosystem is larger, Semper’s integrations target operational automation more tightly. Edge: eviivo.
Which Do Hoteliers Rate Higher: eviivo or Semper?
eviivo’s overall score of 87 reflects a solid reputation among a diverse user base, with recent reviews noting its ease of booking and support. However, with a review count of 191 and recent data, eviivo’s ratings are more comprehensive. Semper, rated poorly at 21.83, has a limited review pool but consistently high satisfaction among its users. Larger, more recent review data makes eviivo the more trusted choice currently. Edge: eviivo.
How Much Do eviivo and Semper Cost?
eviivo’s pricing starts at $700/month, with no mention of discounts or trial offers, indicating a premium, enterprise-level fee. Semper’s base price is slightly lower at $600/month, also without trial options. Both platforms operate on a flat monthly fee, making direct comparison straightforward—though eviivo’s higher user volume suggests added value justifies the cost.
What Type of Hotel Should Use eviivo?
- Hotels that want to expand their online reach via global OTA integrations.
- Properties managing multiple locations or diverse accommodation types.
- Businesses needing a centralized booking and management platform with extensive channel distribution.
- Hotels seeking multi-lingual support for international guests.
- Teams looking for a mobile app to manage bookings on the go.
Not ideal if your hotel:
- Primarily relies on local or direct bookings with minimal OTA dependence.
- Prefers simplified, internal operational workflows over broad distribution.
- Needs a highly customizable, niche-specific management system.
What Type of Hotel Should Use Semper?
- Small to medium-sized hotels, resorts, and guesthouses prioritizing automation.
- Properties seeking integrated POS, inventory, and accounting features.
- Teams aiming to streamline internal operations with detailed reporting.
- Hotels that want a user-friendly system that reduces staff training time.
- Businesses that value dedicated, responsive support.
Not ideal if your hotel:
- Operates at a large, complex scale needing extensive OTA integrations.
- Requires a flexible, highly customizable platform for niche needs.
- Has a preference for a globally recognized brand with a vast partner network.
The Bottom Line for Hotels
In summary, eviivo offers a comprehensive global distribution network with a broad feature set, making it suitable for independent hotels and vacation rentals seeking online growth. Its larger review base and recent positive feedback solidify its standing as the more proven choice for hotels aiming to expand and automate booking channels.
Semper excels in internal operational automation with a focus on ease of use, detailed reporting, and excellent support. Its features cater well to small and medium properties prioritizing efficiency, inventory control, and simplified workflows.
If your hotel needs a well-established platform with extensive OTA connectivity and proven scalability, go with eviivo. For hotels seeking a straightforward, operationally focused PMS with strong support and automation, Semper is the better pick.
Both platforms have their strengths, but your choice should align with your hotel’s primary goals—whether expanding your online presence or optimizing day-to-day operations.
Which Features Does eviivo Suite™ PMS Have That Semper Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ PMS and Semper share 46 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Automated Assignments | ||
| Automated Space Optimization | ||
| Gift Vouchers | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated CRS | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Shift Planning |
Showing top differences. 41 more features differ between these products.
Real-World Results: eviivo vs Semper by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
eviivo vs Semper: The Bottom Line
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ PMS vs Semper
Can eviivo Suite™ PMS replace Semper?
It depends on your requirements. eviivo Suite™ PMS and Semper share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ PMS or Semper offer a free plan?
eviivo Suite™ PMS: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ PMS and Semper?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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