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eviivo Suite™ PMS vs. Sirvoy:
Which Is Right for You?
TLDR
We analyzed 313 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Sirvoy shines in customer support , with exclusive features like Integrated ID & Passport Scanner and Rules Based Room Assignments.
How Does eviivo Suite™ PMS Compare to Sirvoy?
Side-by-side ratings based on 313 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $200/mo |
| Verified Reviews | 208 | 105 |
What Are the Pros and Cons of eviivo Suite™ PMS vs Sirvoy?
After analyzing 313 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Responsive Customer Support
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Customer Support
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Onboarding Expertise
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Ease of Use
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Technical Efficiency
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Reservation Management
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Booking and Reservation Efficiency
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User Interface and Design
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Improvement Suggestions
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Functionality Limitations
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Customization and Feature Development
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Customization and Adaptability
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Cost and Value for Money
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eviivo vs Sirvoy: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #48 3 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #46 1 reviews |
| X-Large (200+ rooms) | #18 2 reviews | #27 1 reviews |
By Property Type
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| Boutique ▾ | #19 41 reviews | #29 21 reviews |
| Luxury ▾ | #16 38 reviews | #37 7 reviews |
| Branded / Chain ▾ | #19 21 reviews | #42 4 reviews |
| Extended Stay ▾ | #10 18 reviews | #35 3 reviews |
By Region
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| North America ▾ | #15 39 reviews | #23 16 reviews |
| Europe ▾ | #6 142 reviews | #16 31 reviews |
| Asia Pacific ▾ | #33 2 reviews | #13 6 reviews |
| Middle East | #29 1 reviews | #27 0 reviews |
The Decision
Choosing between eviivo Suite™ PMS by eviivo and Sirvoy hinges on your hotel's specific needs, budget, and growth ambitions. Both systems aim to streamline operations and enhance guest management, but they differ significantly in features, user experience, and market presence. eviivo’s broader feature set and larger review base position it as the more established solution, especially for multi-property portfolios. How do your operational priorities align with what each offers?
Is eviivo Suite™ or Sirvoy Better for Hotels?
Both eviivo and Sirvoy are property management systems designed to ease booking, guest communication, and daily hotel management. Yet, eviivo is more comprehensive, integrating revenue management, ancillary tracking, and a guest app, whereas Sirvoy offers core PMS and channel management with a simpler interface. eviivo’s extensive feature count and higher review volume suggest it handles complex setups better. Do you need advanced features or a straightforward solution?
eviivo Suite™ vs Sirvoy: Which Should Your Hotel Choose?
If your hotel manages multiple properties, especially in diverse regions, eviivo’s robust integrations, over 41 shared features, and larger global presence make it suitable. Its extensive partner network (32 verified integrations) and ability to scale with advanced modules benefit larger or growing portfolios. Conversely, Sirvoy’s affordability, ease of use, and dedicated support appeal to small to medium hotels seeking a simple, budget-friendly PMS. Is your focus on growth with advanced features or on basic daily operations?
Is eviivo Suite™ or Sirvoy Easier to Use?
Sirvoy holds a slight edge in user ratings for ease of use at 4.64/5, compared to eviivo’s 4.43/5, reflecting its straightforward, intuitive interface. Support reviews favor Sirvoy’s quick, helpful assistance, whereas eviivo’s onboarding is well-rated but slightly less recent in praise. Both platforms are designed for non-technical users, but Sirvoy’s simpler interface and fewer features make it more immediately accessible. Edge: Sirvoy.
Which Has Better Features: eviivo Suite™ or Sirvoy?
eviivo boasts 41 shared features plus 10 unique ones, including revenue management, a guest app, and automated night audits. Sirvoy offers 2 exclusive features—ID & Passport Scanner and Rules-Based Room Assignments—and covers essential functions like booking and channel management. If you require advanced operations like ancillary revenue tracking or integrated CRM, eviivo is superior. For basic management and channel booking, Sirvoy’s fewer features suffice. Edge: eviivo.
Which Has Better Customer Support: eviivo or Sirvoy?
eviivo’s reviews highlight responsive support, with a rating of 4.42/5, but Sirvoy’s support shines even brighter at 4.85/5, with comments like “support is excellent” and “quick, helpful assistance.” Sirvoy’s dedicated support appears more consistent and recent, which is crucial during onboarding or troubleshooting. If support quality is your priority, Sirvoy’s high praise tips the scale. Edge: Sirvoy.
Which Has More Integrations: eviivo or Sirvoy?
eviivo manages 32 verified integrations, including major OTAs and specialized partners like PriceLabs and Hotelchamp. Sirvoy, with 21 verified partners, also connects well with key channels but fewer total options. Shared integrations include Tripadvisor, Duve, and Bookboost, but eviivo’s wider partner network offers greater flexibility for expanding distribution. For broader integration needs, eviivo leads. Edge: eviivo.
Which Do Hoteliers Rate Higher: eviivo or Sirvoy?
eviivo has a stronger overall rating (0.93/5), but notably, Sirvoy’s customer support and ease of use ratings are higher—4.64/5 for ease, 4.85/5 support. eviivo’s larger review count (191 vs. 95) and recent reviews provide more current insights, yet some users highlight issues with system complexity or conversion challenges. For user satisfaction based on recent feedback, Sirvoy’s high ratings in support and simplicity make it appealing. Edge: Sirvoy.
How Much Do eviivo and Sirvoy Cost?
eviivo charges a flat $700 monthly fee without a freemium option, reflecting its extensive features and enterprise readiness. Sirvoy’s base price is $200/month with a 30-day trial, making it more accessible for smaller properties or those starting out. The higher cost of eviivo aligns with its broader functionality, while Sirvoy offers affordability for basic needs. Which budget aligns with your growth plans?
What Type of Hotel Should Use eviivo?
- Hotels managing multiple properties or a diverse portfolio seeking advanced automation and integrations.
- Hotel chains or properties with complex revenue management needs.
- Teams that want to streamline operations with automation modules like night audits and guest apps.
- Hotels planning to expand regionally or internationally, requiring extensive partner networks.
- Not ideal if your hotel:
- Is a small boutique or single-property operation with minimal management needs.
- Prefers a simple, straightforward PMS without advanced features.
- Has limited technical support resources for onboarding and customization.
What Type of Hotel Should Use Sirvoy?
- Small to medium properties seeking an affordable, easy-to-use PMS.
- Hotels prioritizing customer support and quick onboarding.
- Businesses that want basic reservation, channel management, and front desk functions.
- Hotels in regions where Sirvoy’s integrations and support are well-established.
- Not ideal if your hotel:
- Needs advanced revenue management, automation, or ancillary tracking.
- Operates a large or multi-property portfolio requiring extensive customization.
- Seeks deep CRM or detailed financial reporting features.
eviivo Suite™ vs Sirvoy: The Bottom Line for Hotels
eviivo’s strength lies in its ability to serve larger, more complex hotel operations with a feature-rich platform supported by a broad partner ecosystem. Its extensive capabilities—like revenue management, automation, and integrations—make it ideal for growing portfolios aiming to maximize efficiency and revenue.
If your hotel needs a scalable, all-in-one property management solution with extensive support and advanced modules, eviivo is the clear choice. Its larger review volume and recent feedback reinforce its reliability for established or expanding operations.
Conversely, Sirvoy is better suited for small to mid-sized hotels that value simplicity, affordability, and excellent customer support. Its ease of use and friendly interface allow staff to quickly adapt, making it suitable for properties that want reliable core PMS functions without the complexity of advanced features.
In summary, if your hotel is looking to grow, automate extensively, or manage multiple properties, eviivo provides the more comprehensive, trusted platform. If your focus is on straightforward daily management with strong support and a lower price point, Sirvoy will serve you well.
Which Features Does eviivo Suite™ PMS Have That Sirvoy Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ PMS and Sirvoy share 41 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Digital Registration | ||
| Guest App | ||
| Integrated CRS | ||
| Integrated ID & Passport Scanner | ||
| Mobile App | ||
| Revenue management module | ||
| Rules Based Room Assignments |
Real-World Results: eviivo vs Sirvoy by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
eviivo vs Sirvoy: The Bottom Line
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ PMS vs Sirvoy
Can eviivo Suite™ PMS replace Sirvoy?
It depends on your requirements. eviivo Suite™ PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ PMS or Sirvoy offer a free plan?
eviivo Suite™ PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ PMS and Sirvoy?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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