The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 65 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and onboarding , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Frontdesk Anywhere shines .
Side-by-side ratings based on 65 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 9 |
After analyzing 65 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while Frontdesk Anywhere users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User Interface
▾
|
|
|
+
Customer Support
▾
|
|
|
+
Hotel Operation Efficiency
▾
|
|
|
+
Channel Management
▾
|
|
| Cons | |
|
−
Customization and Reporting Features
▾
|
|
|
−
System Performance and Speed
▾
|
|
|
−
Mobile Application
▾
|
|
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #23 16 reviews | #35 4 reviews |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | — |
| Large (75-199 rooms) | #16 3 reviews | #21 1 reviews |
| X-Large (200+ rooms) | #11 1 reviews | #18 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #22 13 reviews | #30 6 reviews |
| Luxury ▾ | #20 11 reviews | #27 5 reviews |
| Branded / Chain | #25 2 reviews | — |
| Extended Stay | #21 3 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #22 2 reviews | #20 5 reviews |
| Europe | #24 2 reviews | — |
| Asia Pacific ▾ | #6 28 reviews | #26 2 reviews |
| Middle East ▾ | #7 5 reviews | — |
Choosing between Exely HMS by Exely and Frontdesk Anywhere HMS hinges on your hotel’s specific needs. Both platforms aim to streamline operations and boost revenue, but they approach these goals differently. Exely offers a comprehensive, feature-rich system with a wide geographic reach, whereas Frontdesk Anywhere emphasizes simplicity and ease of access with robust booking and distribution tools. Which aligns better with your hotel’s operational scope and growth plans?
Exely’s extensive feature set and global presence make it attractive for hotels seeking a full management solution, especially those prioritizing direct bookings and online reputation. Frontdesk Anywhere provides a straightforward, scalable platform ideal for properties emphasizing online distribution and revenue management. Are you ready to dive into the details to find out which software suits your hotel best?
Both Exely and Frontdesk Anywhere claim to improve hotel operations, but they do so with different emphases. Exely’s strength lies in its all-in-one approach, integrating PMS, booking engine, channel management, and guest communication in a single platform. Frontdesk Anywhere focuses on front desk operations, online distribution, and revenue management, offering a more modular experience.
Where Exely shines is in its feature depth, boasting 38 exclusive capabilities like multi-currency, gift vouchers, automated night audits, and native email marketing. Frontdesk Anywhere, on the other hand, provides core PMS features, online booking, and distribution with 15 verified integrations, mainly targeting smaller properties and mid-sized hotels. Does your hotel need a full-suite system or a focused, easy-to-scale solution?
If your hotel needs a broad, integrated management platform capable of handling complex operations across multiple regions, go with Exely. Its extensive feature set, including a booking engine, channel manager, guest profiles, and revenue management, supports growth and direct booking strategies effectively. For hotels that prioritize multi-lingual support, online reputation management, and automation, Exely’s recent reviews and high NPS scores solidify its appeal.
If, however, your hotel values a simplified, user-friendly system with strong online distribution and revenue tools, Frontdesk Anywhere is your choice. It suits properties looking for a straightforward platform with full reporting, unlimited users, and a mobile-friendly booking engine. Its lower total reviews and less recent feedback suggest a smaller, more focused user base. Do you prefer a comprehensive platform or a lean, scalable solution?
Exely’s ease of use scores 4.88/5, with users praising its intuitive interface and straightforward workflows. Recent reviews highlight how its mobile app and user management make daily tasks smoother, though some suggest adding quick tutorials for new features. Conversely, Frontdesk Anywhere scores slightly lower at 4.56/5, with a focus on speed, simplicity, and fast support responses.
Both platforms are highly rated for usability, but Exely’s broader range of features may require more initial training. Frontdesk Anywhere’s emphasis on simplicity makes onboarding easier for small teams. Edge: Exely, due to its highly positive recent reviews and more comprehensive user feedback.
Exely offers 38 unique features that Frontdesk Anywhere does not provide, including multi-currency, gift vouchers, automated night audits, booking engine, and native email marketing. It also includes modules for guest feedback, group bookings, online check-in and checkout, and revenue management, making it a robust all-in-one solution.
Frontdesk Anywhere focuses on core PMS functions, online booking, and distribution, with 15 verified partner integrations like GuestCentric, Sojern, and TrustYou. It lacks the depth of Exely’s feature set but offers a streamlined, easy-to-manage platform. The clear edge goes to Exely for feature richness, especially for hotels looking for advanced operational tools.
Exely’s customer support scores 4.9/5, with reviews emphasizing their responsiveness and helpfulness. Users appreciate the ongoing improvements and attentive service, with comments like “They constantly improve and make our work easier.” Frontdesk Anywhere also scores well at 4.75/5, with reviews highlighting quick issue resolution and supportive staff, though some mention occasional delays in response.
While both support teams are highly rated, Exely’s recent review volume and higher scores suggest more consistent, responsive service. Edge: Exely, for its superior support ratings and recent review momentum.
Exely boasts 8 verified partners, with notable integrations like Hotellab, Oracle Hospitality, IDeaS, and Mews. Its focus is on core management tools, with fewer third-party connections but deep integration with key industry players. Frontdesk Anywhere, however, offers 15 verified integrations, including GuestCentric, TrustYou, and Revinate, supporting broader online distribution and reputation management.
For hoteliers seeking extensive third-party tools, Frontdesk Anywhere’s higher number of integrations offers more flexibility. Conversely, Exely’s targeted integrations are suited for hotels prioritizing core management and revenue tools. Edge: Frontdesk Anywhere, for its wider array of connected partners.
Exely’s reviews are fewer but highly positive, with a review count of 48 and recent feedback indicating satisfaction with the system’s improvements. Its users from boutique, city center, and resort hotels give it high marks, with a 98% likelihood to recommend. Conversely, Frontdesk Anywhere’s smaller review base (8 reviews) and ratings of 4.44/5 reflect strong but less extensive user validation, primarily from independent properties.
Given the more recent reviews and larger user base, Exely’s ratings carry more weight. Edge: Exely, due to more reviews and higher recent satisfaction.
Exely costs $400 per month with no trial or implementation fees, offering a flat monthly rate. Pricing details for Frontdesk Anywhere are not publicly available, but they typically operate on a subscription model with variable costs based on property size and features.
While Exely’s transparent flat fee simplifies budgeting, the lack of detailed pricing for Frontdesk Anywhere leaves some uncertainty. If budget transparency is essential, Exely’s fixed price makes it easier to plan. Edge: Exely, for clear, upfront pricing.
Not ideal if your hotel is small, with limited staff or simple needs, or if you require only basic front desk functions.
Not ideal if your hotel demands a broad feature set, extensive customization, or operates across multiple regions with complex needs.
Exely provides a comprehensive, feature-rich management platform suitable for hotels aiming for growth, customization, and international reach. Its recent reviews and high ratings make it a strong choice for properties seeking an integrated solution that covers every operational aspect.
Frontdesk Anywhere offers a streamlined, user-friendly experience ideal for smaller hotels or those focused on online distribution, revenue optimization, and easy scalability. Its extensive integrations with major OTAs and GDS make it perfect for properties emphasizing online visibility and booking efficiency.
In conclusion, if your hotel needs a full, versatile management system with a proven track record and a large international footprint, Exely is your best option. If simplicity, ease of use, and online distribution are your priorities, then Frontdesk Anywhere will serve you well.
Edge: Exely HMS—for its broader feature set, recent reviews, and higher user ratings.
Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $400/mo | — |
According to HTR's product database, Exely HMS and Frontdesk Anywhere HMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Automated night audit | ||
| Gift Vouchers | ||
| Multi-currency | ||
| Payment Requests | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Exely HMS and Frontdesk Anywhere HMS share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while Frontdesk Anywhere HMS offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. Frontdesk Anywhere HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and Frontdesk Anywhere has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor