The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Laundris shines .
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 56 | 0 |
After analyzing 56 verified reviews, Exely users most value its user interface, customer support, hotel operation efficiency, while Laundris users highlight . Click any theme to see what reviewers say.
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User Interface
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Customer Support
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Hotel Operation Efficiency
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Channel Management
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Customization and Reporting Features
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System Performance and Speed
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Mobile Application
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Laundris |
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| Small (10-24 rooms) ▾ | #23 16 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 15 reviews | — |
| Large (75-199 rooms) | #16 3 reviews | — |
| X-Large (200+ rooms) | #11 1 reviews | — |
By Property Type
| Segment |
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Laundris |
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| Boutique ▾ | #22 13 reviews | — |
| Luxury ▾ | #20 11 reviews | — |
| Branded / Chain | #25 2 reviews | — |
| Extended Stay | #21 3 reviews | — |
By Region
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Laundris |
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| North America | #22 2 reviews | — |
| Europe | #24 2 reviews | — |
| Asia Pacific ▾ | #6 28 reviews | — |
| Middle East ▾ | #7 5 reviews | — |
Choosing between Exely HMS and Laundris hinges on your hotel's core operational needs. While Exely offers an all-in-one hotel management platform designed to streamline reservations, revenue, and guest communications, Laundris focuses solely on textile lifecycle management—an area critical to linen-heavy operations. Both products aim to optimize efficiency, but their scope and functionalities serve very different hotel management facets. So, which solution aligns better with your priorities?
Exely HMS is a comprehensive hotel management system built to handle reservations, guest communication, revenue management, channel distribution, and more. It integrates multiple facets of hotel operations into a unified platform, allowing your team to manage bookings, online reputation, and guest services from one dashboard.
Laundris, by contrast, specializes exclusively in textile lifecycle management, tracking linens and textiles throughout their usage, cleaning, and replacement cycle. It offers data-driven insights to reduce linen waste, prevent loss, and improve inventory control.
Both aim to boost operational efficiency but tackle different pain points. If your hotel requires centralized management of reservations, revenue, and guest experience, Exely is the clear choice. If managing linens effectively reduces costs and enhances guest satisfaction, Laundris addresses that niche.
Are you looking for a broad management solution or a specialized textile system? That decision clarifies which product fits your needs.
If your hotel needs an all-in-one platform to streamline daily operations, increase direct bookings, and improve online reputation, go with Exely HMS. Its extensive feature set—including booking engine, channel management, guest messaging, and revenue tools—fits hotels aiming to centralize management and grow revenue.
If your property is heavily reliant on linen and textiles—such as luxury resorts, spas, or large hotels—Laundris should be your choice. Its focus on textile lifecycle tracking provides visibility into linen usage, reduces waste, and lowers operational costs related to laundry and linen loss.
For hoteliers seeking an integrated management system, Exely is the better fit. For those needing precise textile oversight, Laundris offers targeted solutions.
Exely scores a 4.88 out of 5 for ease of use, driven by its intuitive interface, straightforward onboarding, and high user satisfaction. Reviewers mention that staff can quickly adapt, and the system integrates smoothly into daily workflows, with a 4.9/5 customer support rating underpinning this positive experience.
Laundris, on the other hand, lacks publicly available usability ratings or recent reviews, making it difficult to assess its user-friendliness. Given its niche focus, its interface may be less familiar to general hotel staff.
Edge: Exely HMS.
Exely boasts 38 unique features, including multi-currency support, gift vouchers, automated night audit, online check-in/out, guest profiles, a booking engine, channel management, native email marketing, and more. Its comprehensive suite covers nearly every aspect of hotel management, ensuring your team can handle reservations, revenue, and guest engagement from one platform.
Laundris offers no comparable features beyond textile lifecycle management and tracking. Its sole focus is on improving linen inventory visibility and reducing waste.
Edge: Exely HMS.
Exely’s customer support is rated 4.9 out of 5, with reviewers praising its responsiveness, helpfulness, and ongoing communication. Many note that support staff are quick to resolve issues and assist with onboarding, contributing to a smooth implementation process.
Laundris has no publicly available support ratings or recent reviews, making it impossible to compare support quality definitively. Given its niche focus and smaller size, customer support may be less extensive.
Edge: Exely HMS.
Exely integrates with 8 verified partners, including major OTAs and reservation platforms like Booking.com, Oracle Hospitality, Mews, and Clock. These integrations facilitate smoother channel management and data flow, essential for hotel operations.
Laundris currently has no verified integrations, indicating a limited connectivity footprint.
Edge: Exely HMS.
Exely has amassed 48 reviews in the last six months, with a high overall rating of 81.89/100. Its recent reviews highlight ease of use, customer support, and feature richness. Hoteliers in diverse segments, including boutique and city hotels, consistently recommend Exely, with a 98% likelihood to recommend.
Laundris, lacking recent reviews or user feedback, cannot be rated by hotelier satisfaction.
Edge: Exely HMS.
Exely is priced at a base fee of $400 per month, with no freemium options, implementation fees, or trial periods. Its straightforward pricing model makes budgeting predictable.
Laundris does not publicly list pricing details, suggesting a custom quote approach, often typical for niche enterprise solutions.
Not ideal if your hotel operates solely as a linen or textile-dependent business, or if you're seeking a dedicated linen management system.
Not ideal if you need a full hotel management platform or integrated revenue tools.
Exely is a comprehensive hotel management platform designed to cover the broad spectrum of hotel operations. It consolidates reservations, revenue management, guest communication, and channel distribution into one system, making it suitable for hotels seeking operational efficiency and growth.
Laundris focuses solely on textile lifecycle management, providing detailed visibility into linen inventory, reducing waste, and lowering linen costs. It is ideal for linen-heavy properties that want to optimize their laundry operations without managing additional hotel functions.
Choose Exely if your hotel needs a unified management system that touches every operational aspect. Opt for Laundris if your primary pain point is textile tracking and linen cost control.
In conclusion: For hotels looking to unify operations, grow revenue, and enhance guest experiences, Exely HMS is the clear leader with more recent reviews, higher ratings, and a broader feature set. If your hotel’s operational focus is on linen management with significant textile costs, Laundris offers specialized capabilities, but its limited market presence and lack of reviews make it less compelling as a comprehensive solution.
Your best choice depends on your hotel’s core operational priorities—centralized management or textile oversight.
According to HTR's product database, Exely HMS and Laundris share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Laundris |
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| Automated night audit | ||
| Gift Vouchers | ||
| Multi-currency | ||
| Payment Requests | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely HMS and Laundris share many core Hotel Management Software features, but each has unique capabilities. Exely HMS offers 8 verified integration partners, while Laundris offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely HMS: No. Laundris: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 82 and Laundris has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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