Exely HMS vs. Hotelx HMS (by Revivo):
Which Is Right for You?

The Decision

Choosing between Exely HMS by Exely and Hotelx HMS by Revivo hinges on your hotel’s specific needs, budget, and regional focus. Both aim to streamline hotel operations and boost revenue, but they differ significantly in their offerings and market presence. Exely’s more established platform with a broader feature set and international reach makes it a compelling choice for hotels seeking a comprehensive management system. Conversely, Revivo’s newer, AI-driven platform might suit hotels eager to explore automation and real-time data insights, especially in India.

Is Exely HMS or Hotelx HMS Better for Hotels?

Both Exely and Revivo address core hotel management challenges—streamlining operations, managing reservations, and increasing revenue. Exely offers a mature, feature-rich platform with 38 shared features and 6 unique ones, including automated night audits and GDPR compliance, making it suitable for hotels needing extensive customization. Revivo, however, provides 32 shared features and 7 exclusive features focused on real-time data, integrated reporting, and AI-driven insights, which appeal to hotels prioritizing automation and data-driven decision-making.

Where they diverge is in their market focus: Exely’s presence spans over 21 countries, supporting diverse hotel segments, from luxury to hostels. Revivo, primarily active in India and with a smaller regional footprint, is more tailored to resorts and hotels looking for a growth and automation platform. Do your operational needs align more with Exely’s broad international features or Revivo’s AI-powered, localized solutions?

Exely HMS vs Revivo Technologies: Which Should Your Hotel Choose?

If your hotel needs a proven, comprehensive management system with extensive integrations, go with Exely. It’s best suited for hotels seeking a platform with 48 reviews, a 4.88/5 ease-of-use rating, and a 98% likelihood to recommend. Exely’s strong customer support (4.9/5) and a solid NPS of 9.83 reinforce its reliability, making it ideal for hotels that want stability, customization, and international support.

If your hotel operates primarily in India and values AI-driven insights, real-time data, and growth tools, Revivo’s platform is your choice. Its smaller but focused user base, a perfect 5/5 in ease of use and support, and unique features like automated space optimization and integrated payment tools make it suitable for hotels eager to harness automation and maximize operational efficiency. However, note its limited regional presence and zero verified integrations.

Is Exely HMS or Hotelx HMS Easier to Use?

Exely scores 4.88/5 for ease of use, with reviews praising its intuitive interface and simple integration into daily operations. Its onboarding process is rated 4.82/5, and users find it straightforward to create documents and customize workflows, especially with support via WhatsApp. However, some users suggest adding quick tutorials for new features to smooth onboarding.

Revivo benefits from a perfect 5/5 ease of use score, with reviews emphasizing its user-friendly design and simple navigation. Support is also rated 5/5, with users highlighting quick, helpful responses. Given its smaller scale and regional focus, Revivo’s platform might be easier for hotels in India to adopt quickly.

Edge: Exely.

Which Has Better Features: Exely or Revivo Technologies?

Exely outpaces Revivo with 38 shared features and 6 exclusive ones, including automated night audits, GDPR compliance, and a mobile app—features critical for larger, diverse hotels. Its rate shopping module and multilingual support are particularly valuable for hotels aiming to optimize pricing and expand their reach.

Revivo boasts 32 shared features plus 7 unique ones, such as automated space optimization, guest CRM, and integrated payment terminals. These are particularly suited for resorts and hotels focused on automation, guest engagement, and real-time data insights.

Edge: Exely.

Which Has Better Customer Support: Exely or Revivo Technologies?

Exely’s customer support scores 4.9/5, with reviews highlighting their responsiveness and helpfulness. One user praised the team as “very knowledgeable and quick to resolve concerns,” ensuring smooth operation and onboarding.

Revivo also scores a perfect 5/5 in support, with users describing their experience as “excellent,” especially given the smaller team and regional focus. Support responsiveness and quick problem resolution make it a strong contender for hotels in India or those comfortable with direct communication.

Edge: Exely.

Which Has More Integrations: Exely or Revivo Technologies?

Exely offers 8 verified partners, including notable integrations like Oracle Hospitality, Mews, and Booking.com, making it highly adaptable for hotels relying on third-party systems. Its established ecosystem simplifies operational workflows, especially for properties with complex needs.

Revivo, on the other hand, currently supports no verified integrations, which could limit its utility for hotels needing multi-platform connectivity. This restricts its appeal to hotels with simpler tech stacks or those willing to build custom integrations.

Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or Revivo?

Exely, with 48 reviews and a 4.88/5 ease-of-use rating, is rated highly across hotel segments, especially boutique and city center hotels. Its recent reviews confirm consistent satisfaction, with one stating, “It saves time and reduces mistakes,” reinforcing its value for diverse properties.

Revivo, with just one 5-star review and limited regional exposure, is favored by resorts and Indian hotels. However, the small review base limits broader reliability, and its ratings are less comprehensive.

Edge: Exely.

How Much Do Exely and Revivo Cost?

Exely is priced at a flat $400 per month, with no additional implementation or trial fees, making it accessible for hotels seeking predictable costs. Revivo’s base price is $600 per month, also without trial options, reflecting its positioning as a growth-focused platform with advanced features.

While Exely offers a slightly more affordable entry point, both platforms lack free trials, so consider demo sessions before committing.

What Type of Hotel Should Use Exely?

• Hotels needing a versatile, scalable management system supporting multiple regions.
• Properties seeking extensive integrations with OTAs and third-party systems.
• Hotels that prioritize compliance, multi-lingual support, and automation features.
• Larger boutique hotels, city hotels, and conference resorts aiming for operational efficiency.
• Hotels prepared to invest in a stable, well-supported platform with ongoing enhancements.

Not ideal if your hotel is a small, regional property with minimal tech needs or prefers a lightweight, simple system.

What Type of Hotel Should Use Revivo?

• Resorts and hotels in India focused on growth and automation.
• Hotels seeking real-time data integration and AI-driven insights.
• Properties wanting a platform with integrated guest CRM and payment solutions.
• Hotels that are open to an ecosystem of tools supporting operational excellence.
• Small to medium hotels with a regional focus eager to leverage automation for revenue growth.

Not ideal if your hotel operates in multiple countries or needs extensive third-party integrations and advanced customization.

Exely vs Revivo: The Bottom Line for Hotels

Exely offers a mature, feature-rich platform with international reach, proven stability, and broad integrations, making it ideal for hotels needing a comprehensive management system. Its higher review count and recent feedback reinforce its reliability and scalability for diverse hotel types.

Revivo is a newer, AI-driven platform that emphasizes automation, real-time data, and growth tools, primarily suited for Indian resorts and hotels focused on enhancing operational efficiency through technology. Its limited integrations and regional presence make it less suitable for hotels with complex or global needs.

If your hotel values stability, customization, and international support, Exely is the clear choice. However, if you are a resort or hotel in India eager to explore automation and AI insights, Revivo’s platform could serve you well, provided your needs are more regional and less reliant on third-party integrations.