The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 832 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines when it comes to ease of use and user-friendly interface — especially for brand properties (3.0/5) .
NewBook shines , with exclusive features like Revenue management module and Guest CRM.
Side-by-side ratings based on 832 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $1,000/mo |
| Verified Reviews | 816 | 16 |
After analyzing 832 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while NewBook users highlight . Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Reliability and efficiency improvements
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Integration and real-time synchronization
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POS system performance
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Reporting and analytics enhancements
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Advanced features request
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Mobile application performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | #43 8 reviews |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | #42 7 reviews |
| Large (75-199 rooms) ▾ | #10 14 reviews | #47 1 reviews |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
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| Boutique ▾ | #3 264 reviews | #47 7 reviews |
| Luxury ▾ | #2 416 reviews | #53 2 reviews |
| Branded / Chain ▾ | #5 131 reviews | #44 4 reviews |
| Extended Stay ▾ | #5 41 reviews | #44 2 reviews |
By Region
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| North America ▾ | #16 45 reviews | #39 2 reviews |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing between Yanolja Property Management System (Yanolja Cloud Solution) and NewBook (PMS) hinges on your hotel's specific needs. Both aim to streamline operations, but they serve different hotel types and offer varying features. Your decision should consider scope, regional presence, and the importance of integrations versus core management tools.
Yanolja offers a broad, integrated platform with a focus on full control and reliability, especially suitable for hotels seeking on-premise solutions. NewBook, meanwhile, stands out with a rich feature set, flexible cloud-based management, and a strong user community.
Are you prioritizing regional coverage and an all-in-one on-premise system? Or do you need extensive features and a cloud platform with a global reach? Let’s compare.
Yanolja Cloud Solution excels in operational stability, integration, and regional presence, with a high rating of 4.25/5 from over 660 reviews, most recent reviews from six months ago. Its strength lies in combining reservation, billing, and OTA management into a single robust system. However, it has fewer features and a higher starting price at $100 monthly, with some users requesting more advanced analytics.
NewBook offers a 4.75/5 rating based on 16 reviews—more recent reviews, which boosts confidence in its current performance. It provides a comprehensive, feature-rich platform, with 29 distinct capabilities like revenue management, guest CRM, and integrated booking engine. The platform’s cloud-based design delivers flexibility and extensive integrations, but it’s more expensive at $1,000 per month.
Both systems aim to simplify hotel management, yet Yanolja’s on-premise model prioritizes control and security, whereas NewBook leans toward modern, cloud-based flexibility. The key question: which aligns better with your operational preferences?
Edge: Yanolja Cloud Solution, due to its larger review base and recent reviews, indicating stronger current support and satisfaction.
If your hotel is a larger property or resort needing robust integration, on-premise control, and a proven track record, Yanolja is the better fit. Its extensive regional presence and high user ratings across diverse hotel segments make it ideal for properties prioritizing reliability and integration.
On the other hand, if your hotel values a broad feature set, cloud flexibility, and rapid deployment, NewBook is the stronger choice. Its feature set includes channel management, revenue tools, online booking, and guest CRM—great for properties wanting a comprehensive, easy-to-use platform with recent and positive reviews.
For boutique hotels or properties seeking control and stability, Yanolja’s system aligns well. Conversely, smaller hotels or those prioritizing modern features and ease of use should lean toward NewBook.
Edge: NewBook, for its higher overall rating, more recent reviews, and extensive features.
Yanolja’s UI scores 4.77/5, with reviews highlighting its intuitive design and quick staff adoption, especially appreciated in high-turnover environments. Users praise its simple reservation and billing workflows, though some suggest mobile app performance could improve.
NewBook scores 4.69/5, with reviewers emphasizing its user-friendly dashboards and straightforward operation. Many mention that self-training is required but find the platform intuitive once familiarized. Support from the support desk is described as prompt and knowledgeable.
Both platforms are praised for being easy to learn and operate, but Yanolja’s slightly higher rating and extensive user feedback tip the scale.
Edge: Yanolja Cloud Solution.
Yanolja’s core offering includes reservation, billing, and OTA management but lacks additional features. NewBook shines with 29 unique capabilities, including channel management, revenue management, integrated CRS, booking engine, guest CRM, online support, automated night audit, and more.
NewBook’s features support a full hotel operation, from marketing to guest communication, and offer multi-currency and multi-lingual options. Yanolja’s simpler package may suit smaller or more straightforward hotels, but NewBook’s feature breadth makes it more versatile for varied hotel types.
Edge: NewBook, for its extensive feature set.
Yanolja’s support scores 4.79/5, with reviews praising their dedicated team and quick assistance. Some users note, however, that online service stability issues have caused frustration, with one reviewer rating it just 0.5/5 due to persistent technical problems.
NewBook boasts a perfect 5/5 customer support score, with reviews emphasizing prompt, knowledgeable, and helpful assistance. Many mention how the support team’s dedication helps maximize platform use and resolve issues swiftly.
Given the recent reviews and higher support score, NewBook’s support is rated slightly better.
Edge: NewBook.
Yanolja’s rating of 4.25/5 comes from a broad hotel audience, primarily resort and larger properties, with a 96% likelihood to recommend. The newer reviews focus on operational stability but highlight some dissatisfaction with reporting and mobile performance.
NewBook’s rating of 4.75/5 is based on fewer reviews, yet recent feedback is very positive, especially from boutique and small properties. Support and usability receive high praise, making it more appealing for properties seeking modern, flexible management.
For newer, smaller, or boutique hotels, NewBook likely scores higher in user satisfaction.
Edge: NewBook.
Yanolja’s base price is $100 monthly, with no free tier or trial info available. Its on-premise model means upfront costs may include hardware and setup, making it potentially more economical but less flexible.
NewBook costs $1,000 per month, offering a cloud-based solution with no mention of setup fees or trials. Its higher price reflects its extensive features and cloud accessibility, suitable for hotels willing to invest in comprehensive management.
If budget is a primary concern, Yanolja might be more appealing; for feature-rich, flexible management, NewBook’s pricing is justified.
Hotels that benefit most from Yanolja’s platform include:
Not ideal if:
Edge: Hotels that need on-premise stability and full control.
NewBook suits:
Not ideal if:
Edge: Hotels that want a flexible, feature-rich cloud system.
Yanolja provides a comprehensive, stable on-premise system favored by larger resorts and hotels seeking control, with a focus on operational reliability. Its integration strength and regional presence make it a strong choice for properties prioritizing security and stability.
NewBook excels in offering a feature-packed, cloud-based platform with high user ratings, particularly for small to mid-sized hotels, boutique inns, and properties emphasizing ease of use and guest engagement. Its recent reviews and support quality make it a compelling choice for modern hotel operators.
Choose Yanolja if your hotel needs full control, integration, and stability. Opt for NewBook if you want a modern, feature-rich cloud platform with excellent support and rapid deployment.
In conclusion, your choice depends on your hotel’s size, operational complexity, and regional needs. Both systems can streamline your processes, but for the most recent positive reviews and broader features, NewBook is the clearer leader.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $1,000/mo |
According to HTR's product database, Yanolja Property Management System and NewBook (PMS) share 1 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Guest CRM | ||
| Integrated CRS | ||
| Revenue management module |
Showing top differences. 17 more features differ between these products.
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and NewBook (PMS) share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while NewBook (PMS) offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. NewBook (PMS): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and NewBook has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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