Compare Flexkeeping (Glitch Management) vs Qualitando vs TrustYou Customer Experience Platform (CXP)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Qualitando

Qualitando

35 reviews
TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews

Compare Flexkeeping (Glitch Management) vs Qualitando vs TrustYou Customer Experience Platform (CXP)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Qualitando vs TrustYou Customer Experience Platform (CXP). Find out which Guest Survey Software is right for you based on realtime data from 344 verified hotelier reviews across 70 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 55)

5.0
35 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

Qualitando

78 HTScore Icon

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Qualitando

35 verified reviews

TrustYou Customer Experience Platform (CXP)

290 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Qualitando

99%

TrustYou Customer Experience Platform (CXP)

88%
Ease of Use

Flexkeeping (Glitch Management)

5

Qualitando

4.8

TrustYou Customer Experience Platform (CXP)

4.5
ROI

Flexkeeping (Glitch Management)

4.8

Qualitando

4.9

TrustYou Customer Experience Platform (CXP)

4.2
Implementation

Flexkeeping (Glitch Management)

4.9

Qualitando

4.8

TrustYou Customer Experience Platform (CXP)

4.3
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Qualitando

5

Verified Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Qualitando

TrustYou Customer Experience Platform (CXP)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Case Management

SMS text messaging

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Qualitando
vs.
TrustYou

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%
Featured clients

Flexkeeping (Glitch Management)

-

TrustYou Customer Experience Platform (CXP)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando Average Qualitando

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Qualitando

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Flexkeeping
vs.
Qualitando
vs.
TrustYou

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Qualitando

A key partner for reputation management

Hotel Manager

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

Qualitando

A key partner for reputation management

Hotel Manager

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)