Compare Flexkeeping (Glitch Management) vs Sojern Reputation Manager vs Loopon Post Stay

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Sojern

Sojern Reputation Manager

3 reviews
Loopon

Loopon Post Stay

25 reviews

Compare Flexkeeping (Glitch Management) vs Sojern Reputation Manager vs Loopon Post Stay

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Sojern Reputation Manager vs Loopon Post Stay. Find out which Guest Survey Software is right for you based on realtime data from 47 verified hotelier reviews across 13 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 55)

5.0
3 reviews
View profile
Loopon

Loopon

Ranked 4 (out of 25)

4.4
25 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon

Loopon Post Stay

24 HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Sojern Reputation Manager

3 verified reviews

Loopon Post Stay

25 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Sojern Reputation Manager

100%

Loopon Post Stay

87%
Ease of Use

Flexkeeping (Glitch Management)

5

Sojern Reputation Manager

4.3

Loopon Post Stay

4.4
ROI

Flexkeeping (Glitch Management)

4.8

Sojern Reputation Manager

5

Loopon Post Stay

4.4
Implementation

Flexkeeping (Glitch Management)

4.9

Sojern Reputation Manager

Not enough data available

Loopon Post Stay

4.3
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Sojern Reputation Manager

Loopon Post Stay

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Sojern
vs.
Loopon

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients

Flexkeeping (Glitch Management)

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Flexkeeping
vs.
Sojern
vs.
Loopon

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

Sojern Reputation Manager

Sojern doesn’t have any references available
-

General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)