Compare Flexkeeping (Glitch Management) vs Sprout Social

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Compare Flexkeeping (Glitch Management) vs Sprout Social

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Sprout Social . Find out which Guest Survey Software is right for you based on realtime data from 23 verified hotelier reviews across 8 countries.

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked

Sprout Social

unranked

Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Sprout Social

4 verified reviews

Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Sprout Social

75%

Ease of Use

Flexkeeping (Glitch Management)

Sprout Social

4.8

ROI

Flexkeeping (Glitch Management)

4.8

Sprout Social

3.5

Implementation

Flexkeeping (Glitch Management)

4.9

Sprout Social

Not enough data available

Customer Support

Flexkeeping (Glitch Management)

Verified Customer Support

Sprout Social

3.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Sprout Social

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Sprout Social

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping

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Sprout Social

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Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

Sprout Social

Other - 50%

Luxury Hotels - 25%

Resorts - 0%

Featured clients

Flexkeeping (Glitch Management)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Sprout Social has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Flexkeeping (Glitch Management)

Average

Sprout Social

Pricing Available By Request

Custom Price Quote

Flexkeeping

vs.

Sprout Social

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Sprout Social

Fraud

Supervisor Social Media

Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Sprout Social

Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)

Most Critical

Flexkeeping (Glitch Management)

Amazing company

Sprout Social

Fraud

Supervisor Social Media

References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots

Sprout Social doesn't have any screenshots

Integrations

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

View all integrations (20)

Sprout Social

Sprout Social doesn't have any integrations

Recent Company Updates

Flexkeeping (Glitch Management)

Villa Copenhagen Automates Over 13,700 Tasks in 3 Months Using Flexkeeping’s Automated Services

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

3 years ago

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

Sprout Social

Sprout Social doesn’t have any recent articles

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Flexkeeping vs Sprout Social : Which is a Better Fit?

Compare Flexkeeping (Glitch Management) vs Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Compare Flexkeeping (Glitch Management) vs Sprout Social

Flexkeeping

Sprout Social

Ratings Summary

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Flexkeeping (Glitch Management)

Sprout Social

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Analytics & Sentiment Analysis

Flexible role based reporting