The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 215 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Go Find It shines .
STAY shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile App and Guest Messaging.
Side-by-side ratings based on 215 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 215 |
After analyzing 215 verified reviews, Go Find It users most value its , while STAY users highlight guest experience optimization, mobile and user experience, operational efficiency. Click any theme to see what reviewers say.
Go Find It
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Guest Experience Optimization
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Mobile and User Experience
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Operational Efficiency
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Support and Service
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CMS and Customization
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Integration Capabilities
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Analytics and Reporting
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How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Go Find It
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| Small (10-24 rooms) ▾ | — | #9 10 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 83 reviews |
| Large (75-199 rooms) ▾ | — | #2 89 reviews |
| X-Large (200+ rooms) ▾ | — | #2 24 reviews |
By Property Type
| Segment |
Go Find It
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| Boutique ▾ | — | #2 77 reviews |
| Luxury ▾ | — | #2 88 reviews |
| Branded / Chain ▾ | — | #3 91 reviews |
| Extended Stay ▾ | — | #6 7 reviews |
By Region
| Segment |
Go Find It
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| North America ▾ | — | #5 27 reviews |
| Europe ▾ | — | #3 112 reviews |
| Asia Pacific | — | #6 3 reviews |
| Middle East | — | #7 2 reviews |
You're evaluating two hotel guest apps—Go Find It by Go Find It and STAY Guest App—each designed to improve guest engagement and streamline hotel operations. These platforms aim to enhance your guests' experience through digital solutions, but their features, reach, and support differ greatly. Which one will truly meet your hotel’s needs and deliver tangible results?
Both products claim to elevate guest satisfaction, yet they diverge in maturity, integrations, and user feedback. Do you prioritize a globally proven platform with extensive features or a more niche, content-rich solution? Let’s explore how they compare.
Go Find It positions itself as a mobile app developer with a focus on content-rich, branded guest apps tailored for luxury and high-end hotels. Its strengths lie in immersive city guides and rich media content, with nearly half of Paris's luxury hotels as clients. However, it has zero reviews in the last six months and no recent feedback, which limits confidence in current performance.
STAY, on the other hand, boasts over 200 recent reviews, a 4/5 overall rating, and a 9.59/5 NPS score. Its active user base spans 67 countries, with a strong presence in North America, Europe, and Asia Pacific, demonstrating proven global scalability and recent positive feedback. Do you want a platform with recent hotel user validation? If so, STAY's recent reviews make it the clear leader.
If your hotel needs a comprehensive, operationally proven guest engagement solution with strong integrations and a broad user base, STAY is the better choice. Its features include room service ordering, multilingual support, guest messaging, and automation—plus, it’s used by large chains like NH Hotels and Riu.
Go Find It is more suitable for hotels seeking content-rich mobile apps aimed at promoting local guides and city exploration, particularly in luxury settings. If your focus is on immersive content with less emphasis on operational features, Go Find It’s a niche might fit. For most hotels seeking proven impact and robust integrations, STAY wins.
STAY scores 4.78/5 for ease of use and 4.83/5 for support, based on recent reviews. Users praise its intuitive interface, straightforward onboarding, and helpful customer support, with comments like “The app is very easy to navigate, and support is quick and attentive.” Conversely, Go Find It has a 0/5 ease score in the ratings dataset and no recent reviews, indicating little recent feedback on usability.
Given the recent positive user comments, STAY clearly provides a smoother onboarding experience and better staff adoption. Edge: STAY.
STAY offers 14 unique features, including guest messaging, room service ordering, multilingual translations, local recommendations, guest profiles, and web-app access. Its ability to digitally manage requests, automate replies, and provide real-time notifications gives it a comprehensive operational toolkit.
Go Find It has no listed exclusive features or integrations, focusing mainly on content delivery. Its strength lies in rich media content and local city guides rather than operational tools. For hotel digital operations, STAY’s feature set is far more extensive and practical. Edge: STAY.
STAY’s recent reviews consistently rate its support above 4.8/5, with comments like “Their team is very responsive and helpful,” and “Support helped us implement features quickly.” Go Find It, on the other hand, has no recent reviews or ratings, so we have no current data on support quality.
Given the recent review data, STAY’s customer support is clearly more reliable. Edge: STAY.
STAY integrates with 20 verified partners, including major PMS, CRM, and channel management solutions like SiteMinder, Oracle Hospitality, Mews, and hotelkit. This extensive integration network facilitates seamless data flow and operational efficiency.
Go Find It has zero verified integrations, limiting its ability to connect with existing hotel systems. If integrations are critical to your operations, STAY’s broad partner ecosystem makes it the clear choice. Edge: STAY.
STAY’s recent reviews, with an overall 4/5 rating and a 96% likelihood to recommend, reflect strong satisfaction across various segments, including large chains and independent hotels. Hotels like NH Hotels praise its rapid deployment and sustainability gains, while VIVA Wyndham reports significantly improved guest experience.
Go Find It has no recent reviews or ratings, making it difficult to assess current user satisfaction. Based on recent data, STAY’s hotel ratings and recommendation rates are far superior. Edge: STAY.
Go Find It does not publicly list pricing; it appears to operate on a bespoke or enterprise basis, potentially making budgeting less transparent. STAY charges a flat fee of $300 per month, with no hidden implementation or setup fees, making it easy to budget.
If transparent pricing and predictable costs are important, STAY’s straightforward model offers clarity. Edge: STAY.
Not ideal if you require operational features, integrations, or measurable performance metrics.
Not ideal if you are a small boutique hotel looking solely for content promotion with no operational need.
The core difference is that STAY offers a broad, operationally integrated platform with proven results, while Go Find It provides a content-focused app centered on city guides and branding. If your hotel wants a scalable, reliable solution with recent positive reviews, STAY is the clear choice.
Choose STAY if you need a system that reduces queues, increases revenue, and integrates with your existing systems. It is especially suitable for large chains and resorts aiming for digital transformation with measurable outcomes.
Select Go Find It if your goal is to craft a branded guest app rich in multimedia content, aimed primarily at luxury hotels with a focus on local engagement and cultural immersion. It’s better suited for properties prioritizing brand storytelling over operational efficiency.
In conclusion, for most hotels seeking a tested, feature-rich guest app with recent validation, STAY is the recommended solution. Its extensive integrations, high user ratings, and proven impact make it the safer investment for elevating your guest experience and streamlining operations.
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Go Find It
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| Starting Price | — | From $300/mo |
According to HTR's product database, Go Find It and STAY Guest App share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Go Find It
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| Automated Replies | ||
| Chatbot | ||
| Guest Messaging | ||
| Message Routing | ||
| Mobile App | ||
| Web-app |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
Go Find It
No published case study for this goal yet.
"Thanks to STAY, we offer our guests an interaction tool with our staff. We can make real-time decisions with it. This simplifies our staff's duties at the same time. The guest expe..."
Go Find It
No published case study for this goal yet.
"Implementing STAY contributed to a significant increase in our revenue and customer satisfaction. The app pays for itself. We have seen significant increases in consumption for all..."
What hoteliers love
Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information... Multiple reviews highlight how STAY dramatically enhances guest experience by providing digital and sustainable ways for guests to access information and services. Features like real-time updates, mobile service ordering, and the ability to make restaurant reservations reduce wait times and provide convenience.
The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and man... The app's user interface and mobile experience are lauded for being intuitive and easy to navigate. Users find it simple to update information and manage content, whether they are hotel staff or guests.
STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front de... STAY aids in improving hotel operational efficiency by allowing quicker handling of guest requests, optimized internal processes, and reduced front desk lines. The tool facilitates sustainable practices by digitizing traditional paper-based services, aiding hotels in their sustainability goals.
Where hoteliers push back
The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more f... The CMS is highlighted for its ease of use and customization capabilities, though users have indicated some areas for improvement, particularly more flexibility in design and functionality.
Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrati... Users appreciate STAY's robust integration capabilities with various internal applications and systems, including PMS and CRM systems. These integrations streamline data management and help provide a seamless experience for both staff and guests.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Go Find It and STAY Guest App share many core Hotel Guest Apps features, but each has unique capabilities. Go Find It offers 0 verified integration partners, while STAY Guest App offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. STAY Guest App leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Go Find It: No. STAY Guest App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Go Find It has an HT Score of 0 and STAY has 47. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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