Compare GuestService - Surveys vs Service Metrics Group vs TrustYou (Guest Surveys)
Guest Survey Software vendor comparison between GuestService - Surveys vs Service Metrics Group vs TrustYou (Guest Surveys). Find out which Guest Survey Software is right for you based on realtime data from 289 verified hotelier reviews across 65 countries.
Guest Service
Ranked 10 (out of 26)
Service Metrics Group
Ranked 12 (out of 26)
TrustYou
Ranked 2 (out of 26)
Ratings Summary
GuestService - Surveys
unranked
Service Metrics Group
unranked
TrustYou (Guest Surveys)
92
GuestService - Surveys
3 verified reviewsService Metrics Group
2 verified reviewsTrustYou (Guest Surveys)
284 verified reviewsGuestService - Surveys
Service Metrics Group
TrustYou (Guest Surveys)
GuestService - Surveys
Service Metrics Group
TrustYou (Guest Surveys)
GuestService - Surveys
Service Metrics Group
TrustYou (Guest Surveys)
GuestService - Surveys
Not enough data available
Service Metrics Group
Not enough data available
TrustYou (Guest Surveys)
GuestService - Surveys
Verified Customer Support
Service Metrics Group
Verified Customer Support
TrustYou (Guest Surveys)
Verified Customer Support
GuestService - Surveys
Service Metrics Group
TrustYou (Guest Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
GuestService - Surveys
Resorts - 100%
Motels - 0%
Hostels - 0%
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
TrustYou (Guest Surveys)
Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%
Featured clients
GuestService - Surveys
Guest Service doesn’t have any featured brands available
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TrustYou (Guest Surveys)
TrustYou doesn’t have any featured brands available
Fit Score for Your Property
Pricing
GuestService - Surveys
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
TrustYou (Guest Surveys)
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
What Customers Are Saying
Most Recent Review
GuestService - Surveys
Reception team
Front Office from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
It is a very valuable tool for our hotel
GM from Puerto Varas (Chile)Most Positive Review
GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
TrustYou is a good tool
General ManagerMost Critical
GuestService - Surveys
Enhancing our review score
Quality Manager from (Turkey)Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)TrustYou (Guest Surveys)
The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way
DirectorReferences
GuestService - Surveys
Guest Service doesn’t have any references available
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TrustYou (Guest Surveys)
Shanna Davis
Marketing Manager Ayres Hotels
Marketing Manager Ayres Hotels
Selim Imre
Rooms Division Manager Aska Hotels Baran
Rooms Division Manager Aska Hotels Baran
Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station
Managing Director MEININGER Hotel Berlin Central Station
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
TrustYou doesn't have any screenshots
Integrations
GuestService - Surveys
Property Management Systems (2)
Hotel Restaurant POS Systems (2)
Hotel Keyless Entry Systems (1)
Service Metrics Group
Service Metrics Group doesn't have any integrations
TrustYou (Guest Surveys)
Property Management Systems (24)
Booking Engine (13)
Hotel Management Software (13)
Recent Company Updates
GuestService - Surveys
Guest Service doesn’t have any recent company updates
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Recent Articles
GuestService - Surveys
Guest Service doesn’t have any recent articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles