Compare Helix by micrometrics vs Flexkeeping (Glitch Management) vs CustomerCount Surveys

MicroMetrics

Helix by micrometrics

2 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
CustomerCount

CustomerCount Surveys

0 reviews

Compare Helix by micrometrics vs Flexkeeping (Glitch Management) vs CustomerCount Surveys

Guest Survey Software vendor comparison between Helix by micrometrics vs Flexkeeping (Glitch Management) vs CustomerCount Surveys. Find out which Guest Survey Software is right for you based on realtime data from 21 verified hotelier reviews across 7 countries.

MicroMetrics

MicroMetrics

Ranked 10 (out of 25)

4.8
2 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
CustomerCount

CustomerCount

Ranked 25 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Helix by micrometrics

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

CustomerCount Surveys

unranked HTScore Icon
Popularity

Helix by micrometrics

2 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

CustomerCount Surveys

0 verified reviews
Likelihood to Recommend

Helix by micrometrics

95%

Flexkeeping (Glitch Management)

99%

CustomerCount Surveys

0%
Ease of Use

Helix by micrometrics

5

Flexkeeping (Glitch Management)

5

CustomerCount Surveys

0
ROI

Helix by micrometrics

5

Flexkeeping (Glitch Management)

4.8

CustomerCount Surveys

0
Implementation

Helix by micrometrics

Not enough data available

Flexkeeping (Glitch Management)

4.9

CustomerCount Surveys

Not enough data available
Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

CustomerCount Surveys

0

Verified Customer Support

Certificate of Excellence

Helix by micrometrics

Flexkeeping (Glitch Management)

CustomerCount Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

CustomerCount Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MicroMetrics
vs.
Flexkeeping
vs.
CustomerCount

Customers

Top 3 Segments

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

CustomerCount Surveys

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
-

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

CustomerCount Surveys

Pricing Available By Request
CustomerCount has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
MicroMetrics
vs.
Flexkeeping
vs.
CustomerCount
1-click quote request

What Customers Are Saying

Most Recent Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Positive Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
Most Critical

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Amazing company

GM

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

General Info

Screenshots

CustomerCount doesn't have any screenshots

Integrations

Helix by micrometrics

Property Management Systems (1)
View all integrations (1)

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)
View all integrations (20)

CustomerCount Surveys

CustomerCount doesn't have any integrations

Recent Articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles