Compare Helix by micrometrics vs Local Measure vs TrustYou (Guest Surveys)

MicroMetrics

Helix by micrometrics

2 reviews
Local Measure

Local Measure

0 reviews
TrustYou

TrustYou (Guest Surveys)

284 reviews

Compare Helix by micrometrics vs Local Measure vs TrustYou (Guest Surveys)

Guest Surveys & Feedback vendor comparison between Helix by micrometrics vs Local Measure vs TrustYou (Guest Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 286 verified hotelier reviews across 64 countries.

MicroMetrics

MicroMetrics

Ranked 11 (out of 25)

4.8
2 reviews
View profile
Local Measure

Local Measure

Ranked 19 (out of 25)

N/A
0 reviews
View profile
TrustYou

TrustYou

Ranked 2 (out of 25)

4.5
284 reviews
View profile

Ratings Summary

HT Score

Helix by micrometrics

unranked HTScore Icon

Local Measure

unranked HTScore Icon

TrustYou (Guest Surveys)

93 HTScore Icon
Popularity

Helix by micrometrics

2 verified reviews

Local Measure

0 verified reviews

TrustYou (Guest Surveys)

284 verified reviews
Likelihood to Recommend

Helix by micrometrics

95%

Local Measure

0%

TrustYou (Guest Surveys)

90%
Ease of Use

Helix by micrometrics

5

Local Measure

0

TrustYou (Guest Surveys)

4.5
ROI

Helix by micrometrics

5

Local Measure

0

TrustYou (Guest Surveys)

4.2
Implementation

Helix by micrometrics

Not enough data available

Local Measure

Not enough data available

TrustYou (Guest Surveys)

4.3
Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Local Measure

0

Verified Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

Certificate of Excellence

Helix by micrometrics

Local Measure

TrustYou (Guest Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Local Measure

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MicroMetrics
vs.
Local Measure
vs.
TrustYou

Customers

Top 3 Segments

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%

Local Measure

Resorts - 0%
Motels - 0%
Hostels - 0%

TrustYou (Guest Surveys)

Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%
Featured clients
-
-

TrustYou (Guest Surveys)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou Average TrustYou

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Local Measure

Pricing Available By Request
Local Measure has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou (Guest Surveys)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
MicroMetrics
vs.
Local Measure
vs.
TrustYou

What Customers Are Saying

Most Recent Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Local Measure

Local Measure doesn’t have any clients that have vouched for the product

TrustYou (Guest Surveys)

It is a very valuable tool for our hotel

GM from Puerto Varas (Chile)
Most Positive Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Local Measure

Local Measure doesn’t have any clients that have vouched for the product

TrustYou (Guest Surveys)

TrustYou is a good tool

General Manager
Most Critical

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Local Measure

Local Measure doesn’t have any clients that have vouched for the product

TrustYou (Guest Surveys)

The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way

Director
References
-
-

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

General Info

Screenshots

Local Measure doesn't have any screenshots

Integrations

Helix by micrometrics

Property Management Systems (1)

Local Measure

Local Measure doesn't have any integrations

TrustYou (Guest Surveys)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)
Recent Articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

Local Measure

Local Measure doesn’t have any recent articles