Compare Hootsuite vs Guest Feedback (by Customer Alliance) vs CrowdRiff

Hootsuite

Hootsuite

3 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

65 reviews
CrowdRiff

CrowdRiff

0 reviews

Compare Hootsuite vs Guest Feedback (by Customer Alliance) vs CrowdRiff

Social Media vendor comparison between Hootsuite vs Guest Feedback (by Customer Alliance) vs CrowdRiff. Find out which Social Media is right for you based on realtime data from 68 verified hotelier reviews across 14 countries.

Hootsuite

Hootsuite

Ranked 5 (out of 21)

3.4
3 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 3 (out of 25)

4.7
65 reviews
View profile
CrowdRiff

CrowdRiff

Ranked 12 (out of 21)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Hootsuite

unranked HTScore Icon

Guest Feedback (by Customer Alliance)

87 HTScore Icon

CrowdRiff

unranked HTScore Icon
Popularity

Hootsuite

3 verified reviews

Guest Feedback (by Customer Alliance)

65 verified reviews

CrowdRiff

0 verified reviews
Likelihood to Recommend

Hootsuite

67%

Guest Feedback (by Customer Alliance)

94%

CrowdRiff

0%
Ease of Use

Hootsuite

4.7

Guest Feedback (by Customer Alliance)

4.7

CrowdRiff

0
ROI

Hootsuite

4

Guest Feedback (by Customer Alliance)

4.4

CrowdRiff

0
Implementation

Hootsuite

Not enough data available

Guest Feedback (by Customer Alliance)

4.6

CrowdRiff

Not enough data available
Customer Support

Hootsuite

5

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

CrowdRiff

0

Verified Customer Support

Certificate of Excellence

Hootsuite

Guest Feedback (by Customer Alliance)

CrowdRiff

Features

Hootsuite

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

CrowdRiff

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Hootsuite
vs.
Customer Alliance
vs.
CrowdRiff

Customers

Top 3 Segments

Hootsuite

Other - 100%
Resorts - 0%
Motels - 0%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%

CrowdRiff

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Hootsuite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

CrowdRiff has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Hootsuite

Pricing Available By Request
Hootsuite has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

CrowdRiff

Pricing Available By Request
CrowdRiff has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Hootsuite
vs.
Customer Alliance
vs.
CrowdRiff

What Customers Are Saying

Most Recent Review

Hootsuite

It's easy to manage several social media platforms on one page as well as get detailed analytics on your performance and your competitors.

Marketing & Social Media Manager from Auburn (United States)

Guest Feedback (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product
Most Positive Review

Hootsuite

It's easy to manage several social media platforms on one page as well as get detailed analytics on your performance and your competitors.

Marketing & Social Media Manager from Auburn (United States)

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product
Most Critical

Hootsuite

Helpful, but could do without

Social Media and Marketing Manager from Seattle (United States)

Guest Feedback (by Customer Alliance)

Intuitive and easy-to-use tool for guest surveys, feedback and reputation

Leitung Gästehaus St. Georg from Kelheim (Germany)

CrowdRiff

CrowdRiff doesn’t have any clients that have vouched for the product
References
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General Info

Screenshots

CrowdRiff doesn't have any screenshots

Integrations

Hootsuite

Hootsuite doesn't have any integrations

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

CrowdRiff

CrowdRiff doesn't have any integrations

Recent Company Updates
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Recent Articles

Hootsuite

Hootsuite doesn’t have any recent articles

CrowdRiff

CrowdRiff doesn’t have any recent articles