The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acigrup shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Acigrup users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acigrup |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | Acigrup |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | Acigrup |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Acigrup’s Hospitality Software and Shiji Group’s Daylight PMS hinges on your hotel’s specific needs and operational priorities. Both platforms aim to streamline hotel management, but their approaches and maturity differ significantly. Acigrup offers a nearly nonexistent online presence and no recent reviews, casting doubt on its current usability and support. Shiji Group, by contrast, has a robust review history, active user feedback, and a global footprint. Which system aligns best with your operational scale and tech expectations?
Acigrup’s Hospitality Software appears to be a minimal or possibly outdated offering, with no reviews in the past six months and a review count of zero, indicating very low or no current user engagement. Shiji Group’s Daylight PMS, however, boasts 32 reviews, all recent, with a 4.63/5 ease of use rating and a 4.53/5 customer support rating. Its active review base provides real insight into actual performance, while Acigrup’s lack of recent feedback suggests it may lack ongoing development or support.
While Acigrup claims to be a comprehensive hospitality platform, the absence of verifiable user reviews and a clear market presence makes it difficult to assess its real-world effectiveness. Shiji Group’s proven track record, extensive feature set, and positive reviews point to a mature product that actively supports hotels globally. Do you want a solution backed by current, real-world hotel experiences?
If your hotel needs a lightweight, possibly niche system with minimal complexity, Acigrup might seem appealing—though the lack of recent reviews makes this risky. If your hotel requires a scalable, feature-rich PMS with proven reliability, ease of onboarding, and a global support network, Shiji Group is the clear choice. It caters to a wide range of property types, from luxury hotels to city centers, and has a proven track record with medium-to-large hotels.
For hotels prioritizing ease of use, detailed reporting, and extensive integrations, Shiji’s 98 features and active user base make it the better fit. Conversely, if your operation is small, localized, and less dependent on advanced integrations, Acigrup’s minimal offering might suffice—though its lack of recent validation diminishes confidence. When making your decision, consider whether your hotel’s growth trajectory demands a scalable, well-supported platform.
Shiji Group scores remarkably high at 4.63/5 for ease of use, with many reviews praising its user-friendly interface and intuitive design. Hoteliers appreciate its straightforward training process, comprehensive materials, and fast onboarding, supported by a 4.38/5 onboarding rating. In contrast, Acigrup offers no available ratings or recent feedback, making it impossible to assess its interface or user experience.
Given the positive reviews and active support team, Shiji Group’s interface simplifies staff training, reduces errors, and accelerates daily operations. Its modern, cloud-based design aligns with current hotel management expectations. Edge: Shiji Group.
Shiji Group provides an extensive suite of 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, guest messaging, real-time reporting, automation, and much more. Acigrup’s offering appears minimal or unverified, with no detailed feature list or current user feedback available, making it impossible to compare or verify its capabilities.
The sheer breadth and depth of features in Shiji Group’s platform give your team the tools needed to manage complex operations, improve guest experiences, and adapt to regional requirements. Acigrup’s limited feature set, coupled with no recent reviews, suggests it may lack the sophistication or ongoing development necessary for modern hotel management. Edge: Shiji Group.
Shiji Group’s support ratings are strong at 4.53/5, with reviews highlighting professionalism, helpfulness, and prompt technical assistance. Many users emphasize the value of comprehensive training materials, smooth onboarding, and reliable support channels. Since Acigrup offers no recent reviews or support data, assessing its support quality is impossible.
In the hospitality industry, responsive support is critical—Shiji’s active feedback and positive ratings indicate a mature support ecosystem. Without evidence of Acigrup’s customer support quality, it’s safer to trust a platform with proven, ongoing support. Edge: Shiji Group.
Shiji Group integrates with 64 verified partners, including major global providers like SiteMinder, Omnis, Oaky, IDeaS, Duetto, and Amadeus. It offers extensive options for payment processing, channel management, revenue management, and guest communication. Acigrup, on the other hand, has zero verified partners, suggesting limited or nonexistent integration capabilities.
The ability to connect with your existing tech stack is essential for operational efficiency. Shiji Group’s broad partner ecosystem makes it a more flexible and future-proof choice. Edge: Shiji Group.
With 32 reviews and recent feedback, Shiji Group’s property management system averages 4.63/5 for ease of use and 4.53/5 for support, showing consistent satisfaction across hotel segments like luxury and city center hotels. Acigrup’s absence of reviews or ratings makes it impossible to gauge hotel satisfaction or performance.
Given the active, recent reviews and high ratings, Shiji Group is clearly better rated by hotel professionals. Relying on real feedback provides confidence that your team will experience a smoother implementation and ongoing support. Edge: Shiji Group.
Acigrup offers no publicly available pricing details or trial options, suggesting it might be a proprietary or less transparent solution. Shiji Group’s PMS is priced at $1,200/month, with no mention of implementation fees or discounts, indicating a straightforward SaaS model.
While Shiji’s cost might be an investment, its extensive feature set and active support justify the price for most hotels seeking reliability and scalability. Acigrup’s opaque pricing and lack of recent validation make it difficult to determine value. For a clear, scalable investment, Shiji Group provides more transparency and confidence.
Not ideal if your hotel plans to grow or needs extensive integrations, automation, or guest personalization. Also, not suitable if current user reviews and support are critical to your decision.
Not ideal if your hotel is very small, has limited budgets, or needs only basic management features. Also, not recommended if your operation does not require advanced integrations or automation.
The core difference lies in the maturity and support ecosystem. Acigrup’s lack of recent reviews, minimal online presence, and unknown feature set make it a risky choice for hotels seeking reliable technology. Shiji Group’s proven, feature-rich platform, supported by active hotel reviews and a significant integration network, clearly stands out as the more dependable solution.
If your hotel needs a scalable, well-supported system with proven performance, Shiji Group is the superior choice, especially given its extensive feature set and positive user feedback. Acigrup’s undefined and unverified offering makes it hard to recommend, unless your operation is extremely small or experimental.
For immediate, reliable hotel management, go with Shiji Daylight PMS. If your operation is very simple and budget-driven, and you can verify Acigrup’s current viability, it might be worth exploring—but caution is advised.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Acigrup |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Hospitality Software and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acigrup |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hospitality Software and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Hospitality Software offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hospitality Software: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigrup has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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