The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acigrup shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Acigrup users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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Translation Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acigrup |
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | Acigrup |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | Acigrup |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing between Hotel Software by Acigrup and Noovy PMS hinges on your hotel’s specific needs and priorities. Both products aim to streamline hotel operations, but their core differences are stark: Acigrup offers no current user reviews or evident recent activity, while Noovy boasts a significant number of recent reviews and high user satisfaction scores. With no reviews or recent data for Acigrup, the decision largely favors Noovy, which is actively used and positively rated.
While Acigrup claims to provide a comprehensive property management platform, the lack of reviews and features cast doubt on its current relevance. Noovy, on the other hand, delivers a fully integrated, cloud-based system with a proven track record and a broad feature set. Are you prepared to rely on a product with no recent validation, or do you prefer a solution with ongoing customer feedback and proven performance?
Both products aim to serve as the central hub for hotel management, but their current market validation tells a different story. Acigrup's offering appears to be largely untested in recent times—no reviews, no recent updates—making it difficult for your team to gauge its reliability or ongoing support. Noovy, however, has accumulated 19 reviews over the past six months, all extremely positive, with a 99% likelihood to recommend.
Acigrup’s lack of reviews means your team could face unforeseen issues, with limited peer feedback to guide your decision. Conversely, Noovy's recent reviews highlight ease of use, support quality, and a comprehensive feature set, making it a safer, more confident choice. Are you willing to pilot an unvalidated platform, or do you want a trusted, reviewed solution?
If your hotel needs a fully-featured, proven property management system with a global presence, go with Noovy. Its extensive feature set (48 features exclusive to Noovy), high user satisfaction, and broad integration options make it suitable for hotels seeking automation, connection to OTAs, and guest communication tools.
If, however, your hotel primarily needs a simple, perhaps niche solution with minimal integration or advanced functionality, Acigrup might seem appealing—but beware of its unverified status. For hotels aiming for reliable, well-supported operations, Noovy's active reviews and ongoing customer satisfaction make it the more dependable choice.
Noovy scores a 4.84/5 for ease of use, supported by reviews praising its user-friendly interface, quick onboarding, and reliable operation. Its recent reviews emphasize fast setup and intuitive navigation, with hotel staff reporting that the platform is straightforward for new users.
In contrast, Acigrup has no recent reviews or ratings, leaving its ease of use uncertain. The lack of user feedback suggests possible challenges in onboarding or daily operation, especially for hotels unfamiliar with less validated systems. Edge: Noovy.
Noovy offers 48 unique features, including a channel manager, booking engine, payment processing, revenue management, guest CRM, housekeeper mobile app, and real-time reporting—many of which are absent from Acigrup. Its extensive suite is designed to automate and optimize all critical hotel functions.
Acigrup, by comparison, provides no distinct features or integrations, which severely limits its functionality in today’s digital hotel environment. Given Noovy’s feature richness and proven utility, it clearly leads. Edge: Noovy.
Noovy’s customer support scores 4.89/5, with reviews highlighting friendly, responsive, and round-the-clock service that resolves issues quickly. Its recent reviews consistently praise support quality, strengthening trust in its ongoing service.
Acigrup’s support data is unavailable, and the lack of recent reviews raises concerns about its responsiveness and support quality. Without evidence of active customer service, your team could face difficulties if issues arise. Edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs and revenue tools, facilitating a connected hotel operation. Shared integrations with Acigrup are absent, and it appears to have no verified partners.
The broad integration landscape of Noovy allows for more automation and easier management across channels and systems. For a hotel looking to streamline and connect its tech stack, Noovy’s partner network is a significant advantage. Edge: Noovy.
Noovy’s recent reviews reflect a 5/5 rating from multiple hotel types, including boutique and city hotels, with a 99% likelihood to recommend. Its users praise its ease of use, support, and feature set, especially in the last six months.
Acigrup, with no recent reviews, cannot be rated, and thus cannot be considered a trusted choice based on current user feedback. Hotels seeking validated, high-rated solutions should favor Noovy. Edge: Noovy.
Acigrup’s pricing is not publicly available, which makes budgeting and comparison difficult. Noovy charges $600 per month, per property, with no implementation or setup fees, offering a straightforward, predictable model.
For hotels seeking transparency and a clear cost estimate, Noovy’s pricing structure simplifies decision-making. The absence of Acigrup’s pricing details could be a red flag or an indication of an outdated or non-market-ready product.
Not ideal if your hotel needs comprehensive features, proven support, or broad integrations. Hotels that require ongoing updates and peer validation should look elsewhere.
Not ideal if your hotel operates in niche markets with specialized software needs not addressed by Noovy’s standard features. Larger hotel chains seeking custom solutions might also look beyond.
The key difference: Noovy offers an active, highly-rated platform with a broad feature set, extensive integrations, and strong customer support, while Acigrup provides no recent validation or detailed features. For hotels that prioritize trusted, validated solutions, Noovy is clearly better suited.
Choose Noovy if your goal is reliable automation, seamless OTA connectivity, and satisfied users. Its recent reviews and feature set make it the safer choice for hotels ready to modernize.
If your hotel has minimal needs, a preference for niche solutions, or regional support considerations, Acigrup might be worth exploring—but only if you are comfortable taking a risk on an unreviewed, unvalidated product. For most hotels aiming for stability and proven performance, Noovy is the obvious pick.
According to HTR's product database, Hotel Software and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acigrup |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotel Software and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Hotel Software offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotel Software: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigrup has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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