Hotel Software vs. Noovy PMS: Which Is Right for You?

Updated June 7, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Acigrup shines .

Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.

See the full breakdown below ↓

How Does Hotel Software Compare to Noovy PMS?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
71
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
5.0/5
Starting Price Contact sales From $600/mo
Verified Reviews 0 25

What Are the Pros and Cons of Hotel Software vs Noovy PMS?

After analyzing 25 verified reviews, Acigrup users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.

Acigrup Noovy Noovy
Pros
+ Ease of Use
+ Customer Service
+ Automated Payment Processing
+ Direct OTAs Integration
Cons
Design
Reporting Tools
Translation Issues

Acigrup vs Noovy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Acigrup Noovy Noovy
Small (10-24 rooms) #39 11 reviews
Mid-Size (25-74 rooms) #38 12 reviews

By Property Type

Segment Acigrup Noovy Noovy
Boutique #38 14 reviews
Luxury #54 2 reviews
Branded / Chain #52 2 reviews

By Region

Segment Acigrup Noovy Noovy
Europe #22 23 reviews
Middle East #16 2 reviews

The Decision

Choosing between Hotel Software by Acigrup and Noovy PMS hinges on your hotel’s specific needs and priorities. Both products aim to streamline hotel operations, but their core differences are stark: Acigrup offers no current user reviews or evident recent activity, while Noovy boasts a significant number of recent reviews and high user satisfaction scores. With no reviews or recent data for Acigrup, the decision largely favors Noovy, which is actively used and positively rated.

While Acigrup claims to provide a comprehensive property management platform, the lack of reviews and features cast doubt on its current relevance. Noovy, on the other hand, delivers a fully integrated, cloud-based system with a proven track record and a broad feature set. Are you prepared to rely on a product with no recent validation, or do you prefer a solution with ongoing customer feedback and proven performance?

Is Hotel Software by Acigrup or Noovy PMS Better for Hotels?

Both products aim to serve as the central hub for hotel management, but their current market validation tells a different story. Acigrup's offering appears to be largely untested in recent times—no reviews, no recent updates—making it difficult for your team to gauge its reliability or ongoing support. Noovy, however, has accumulated 19 reviews over the past six months, all extremely positive, with a 99% likelihood to recommend.

Acigrup’s lack of reviews means your team could face unforeseen issues, with limited peer feedback to guide your decision. Conversely, Noovy's recent reviews highlight ease of use, support quality, and a comprehensive feature set, making it a safer, more confident choice. Are you willing to pilot an unvalidated platform, or do you want a trusted, reviewed solution?

Noovy PMS vs Hotel Software by Acigrup: Which Should Your Hotel Choose?

If your hotel needs a fully-featured, proven property management system with a global presence, go with Noovy. Its extensive feature set (48 features exclusive to Noovy), high user satisfaction, and broad integration options make it suitable for hotels seeking automation, connection to OTAs, and guest communication tools.

If, however, your hotel primarily needs a simple, perhaps niche solution with minimal integration or advanced functionality, Acigrup might seem appealing—but beware of its unverified status. For hotels aiming for reliable, well-supported operations, Noovy's active reviews and ongoing customer satisfaction make it the more dependable choice.

Is Hotel Software by Acigrup or Noovy PMS Easier to Use?

Noovy scores a 4.84/5 for ease of use, supported by reviews praising its user-friendly interface, quick onboarding, and reliable operation. Its recent reviews emphasize fast setup and intuitive navigation, with hotel staff reporting that the platform is straightforward for new users.

In contrast, Acigrup has no recent reviews or ratings, leaving its ease of use uncertain. The lack of user feedback suggests possible challenges in onboarding or daily operation, especially for hotels unfamiliar with less validated systems. Edge: Noovy.

Which Has Better Features: Hotel Software by Acigrup or Noovy PMS?

Noovy offers 48 unique features, including a channel manager, booking engine, payment processing, revenue management, guest CRM, housekeeper mobile app, and real-time reporting—many of which are absent from Acigrup. Its extensive suite is designed to automate and optimize all critical hotel functions.

Acigrup, by comparison, provides no distinct features or integrations, which severely limits its functionality in today’s digital hotel environment. Given Noovy’s feature richness and proven utility, it clearly leads. Edge: Noovy.

Which Has Better Customer Support: Hotel Software by Acigrup or Noovy PMS?

Noovy’s customer support scores 4.89/5, with reviews highlighting friendly, responsive, and round-the-clock service that resolves issues quickly. Its recent reviews consistently praise support quality, strengthening trust in its ongoing service.

Acigrup’s support data is unavailable, and the lack of recent reviews raises concerns about its responsiveness and support quality. Without evidence of active customer service, your team could face difficulties if issues arise. Edge: Noovy.

Which Has More Integrations: Hotel Software by Acigrup or Noovy PMS?

Noovy integrates with 40 verified partners, including major OTAs and revenue tools, facilitating a connected hotel operation. Shared integrations with Acigrup are absent, and it appears to have no verified partners.

The broad integration landscape of Noovy allows for more automation and easier management across channels and systems. For a hotel looking to streamline and connect its tech stack, Noovy’s partner network is a significant advantage. Edge: Noovy.

Which Do Hoteliers Rate Higher: Hotel Software by Acigrup or Noovy PMS?

Noovy’s recent reviews reflect a 5/5 rating from multiple hotel types, including boutique and city hotels, with a 99% likelihood to recommend. Its users praise its ease of use, support, and feature set, especially in the last six months.

Acigrup, with no recent reviews, cannot be rated, and thus cannot be considered a trusted choice based on current user feedback. Hotels seeking validated, high-rated solutions should favor Noovy. Edge: Noovy.

How Much Do Hotel Software by Acigrup and Noovy PMS Cost?

Acigrup’s pricing is not publicly available, which makes budgeting and comparison difficult. Noovy charges $600 per month, per property, with no implementation or setup fees, offering a straightforward, predictable model.

For hotels seeking transparency and a clear cost estimate, Noovy’s pricing structure simplifies decision-making. The absence of Acigrup’s pricing details could be a red flag or an indication of an outdated or non-market-ready product.

What Type of Hotel Should Use Hotel Software by Acigrup?

  • Hotels that prefer a niche, less complex system with minimal integrations.
  • Hotels with limited operational needs and small staff.
  • Hotels in regions where Acigrup has a presence or tailored support.
  • Hotels willing to take a risk on unverified, unreviewed software.

Not ideal if your hotel needs comprehensive features, proven support, or broad integrations. Hotels that require ongoing updates and peer validation should look elsewhere.

What Type of Hotel Should Use Noovy PMS?

  • Hotels seeking a fully integrated, cloud-based management system.
  • Independent hotels aiming for automation and efficiency.
  • Hotels in need of real-time reporting, guest CRM, and OTA integrations.
  • Properties that value responsive, round-the-clock support.

Not ideal if your hotel operates in niche markets with specialized software needs not addressed by Noovy’s standard features. Larger hotel chains seeking custom solutions might also look beyond.

Noovy PMS vs Hotel Software by Acigrup: The Bottom Line for Hotels

The key difference: Noovy offers an active, highly-rated platform with a broad feature set, extensive integrations, and strong customer support, while Acigrup provides no recent validation or detailed features. For hotels that prioritize trusted, validated solutions, Noovy is clearly better suited.

Choose Noovy if your goal is reliable automation, seamless OTA connectivity, and satisfied users. Its recent reviews and feature set make it the safer choice for hotels ready to modernize.

If your hotel has minimal needs, a preference for niche solutions, or regional support considerations, Acigrup might be worth exploring—but only if you are comfortable taking a risk on an unreviewed, unvalidated product. For most hotels aiming for stability and proven performance, Noovy is the obvious pick.

How Much Do Hotel Software and Noovy PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Acigrup Noovy Noovy
Starting Price From $600/mo

Which Features Does Hotel Software Have That Noovy PMS Doesn't (and Vice Versa)?

According to HTR's product database, Hotel Software and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Acigrup Noovy Noovy
Booking Engine
Calendar view
Channel Manager
Custom rates
Integrated CRS
Payment processing

Showing top differences. 36 more features differ between these products.

Acigrup vs Noovy: The Bottom Line

Acigrup
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Unique capabilities

Channel Manager Integrated CRS Payment processing Booking Engine Calendar view
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Ease of Use Noovy 4.8 vs 0.0 (+4.8)
Customer Support Noovy 4.9 vs 0.0 (+4.9)
Value for Money Noovy 5.0 vs 0.0 (+5)
Onboarding Noovy 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Hotel Software vs Noovy PMS

Can Hotel Software replace Noovy PMS?

It depends on your requirements. Hotel Software and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Hotel Software offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Hotel Software or Noovy PMS offer a free plan?

Hotel Software: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Hotel Software and Noovy PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acigrup has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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