How Does HotelTime PMS Compare to Oracle OPERA PMS?

Side-by-side ratings based on 1,310 verified hotelier reviews on HTR.

	HOTELTIME	Oracle Hospitality
HTScore	91	93
Likelihood to Recommend	93%	92%
Ease of Use	4.7/5	4.6/5
Customer Support	4.8/5	4.3/5
Value for Money	4.5/5	4.3/5

Starting Price	From $600/mo	From $700/mo
Verified Reviews	549	761

What Are the Pros and Cons of HotelTime PMS vs Oracle OPERA PMS?

After analyzing 1,310 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Oracle Hospitality users highlight cloud integration and mobility, customization and flexibility, integration with third-party systems. Click any theme to see what reviewers say.

HOTELTIME	Oracle Hospitality
Pros
+ User Interface and Learning Curve ▾ While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.	+ Cloud Integration and Mobility ▾ The cloud-based nature of Opera PMS allows for remote access, reducing IT burden and enabling multi-property management. Users appreciate its internet-based functionality, enhancing accessibility and scalability. However, some concerns were raised about operational disruptions due to internet dependency.
+ Technical Support ▾ While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.	+ Customization and Flexibility ▾ Users appreciate the flexible system configurations of Opera PMS that allow customization to meet unique operational needs. However, there's potential for data accuracy issues, such as creating duplicate profiles.
+ Reporting and Analytics ▾ HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.	+ Integration with Third-party Systems ▾ Opera PMS's integration capabilities with third-party systems, such as POS and analytics, unify hotel operations. Several users highlight this ability, which significantly enhances operation efficiency, though some note the integration process can be cumbersome.
+ System Stability and Updates ▾ Users frequently emphasize the system's stability and the regular updates that reflect current hotel needs, valuing the enhancement and expansion of features. Nonetheless, some reviews note the inconvenience caused by update-related outages and the time it takes for new features to be fully integrated.	+ Reservation and Check-in Management ▾ Opera PMS effectively handles reservations and check-ins, ensuring seamless operations from booking to room assignment. Users commend the system for reducing errors and streamlining front desk tasks, though some reviewers noted the process could be complex.
Cons
− Customization Options ▾ Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.	− System Complexity and Learning Curve ▾ While offering a wide array of features, Opera PMS can be complex, with a steep learning curve for new users. Training and onboarding require significant time, and smaller hotels may find customization and setup overwhelming.
− Automation Features ▾ The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.	− Operational Disruptions and Maintenance ▾ Despite offering cloud-based advantages, Opera PMS may experience operational disruptions during maintenance windows or due to internet issues, affecting service continuity.
− Mobile Optimization ▾ Users appreciate the mobile compatibility of HotelTime, yet some reviews indicate that further optimization is needed to improve the experience on phones, specifically for remote management or access from smaller screens.	− Cost Concerns ▾ Opera PMS, while feature-rich, can be costly, especially for smaller hotels. The expenses related to licensing, implementation, and training are highlighted as a significant investment.

HOTELTIME vs Oracle Hospitality: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	HOTELTIME	Oracle Hospitality
Small (10-24 rooms) ▾	#5 219 reviews	#17 63 reviews
HOTELTIME Small hotels say that HOTELTIME's Property Management System (PMS) earns high rankings in verified HotelTechReport reviews for its user-friendly interface, reliable customer support, and seamless integration capabilities. These features are crucial for efficiently managing daily operations and guest satisfaction in Small hotels. Oracle Hospitality Small hotels say that Oracle Hospitality’s Property Management System excels in critical areas like cloud-based accessibility, integration with existing systems, and user-friendliness, according to verified HotelTechReport reviews. These strengths streamline operations, enhance data management, and improve user experience.
Mid-Size (25-74 rooms) ▾	#3 238 reviews	#2 334 reviews
HOTELTIME Medium hotels say that HOTELTIME's Property Management System, praised in verified HotelTechReport reviews, excels due to its intuitive interface, reliable cloud-based access, and responsive customer support. These strengths are particularly valued by Medium hotels for streamlining operations and enhancing guest experiences. Oracle Hospitality Medium hotels say that Oracle Hospitality's Property Management System, according to verified HotelTechReport reviews, enhances operational efficiency through seamless integration and user-friendly interfaces. It excels in providing detailed reporting and smooth inter-departmental communication. These strengths cater to Medium hotels' specific needs.
Large (75-199 rooms) ▾	#2 46 reviews	#1 252 reviews
HOTELTIME Large hotels say that HOTELTIME's Property Management System is praised in verified HotelTechReport reviews for its intuitive design, seamless cloud-based remote access, and excellent customer support, which are crucial features for efficient operations and scalability in large hotel environments. Oracle Hospitality Large hotels say that Oracle Hospitality's Property Management System offers robust integration with third-party services and customizable dashboards that align with operational needs. Verified HotelTechReport reviews highlight user-friendly functionality and centralized management as strengths critical for Large operations.
X-Large (200+ rooms) ▾	#8 7 reviews	#1 91 reviews
HOTELTIME X Large hotels say that HOTELTIME's Property Management System is highly rated due to verified HotelTechReport reviews highlighting its ease of use, reliable automation features, and seamless integration capabilities. These strengths make it a valuable tool for large-scale hotel operations. Oracle Hospitality X Large hotels say that Oracle Hospitality's Property Management System ranks highly based on verified HotelTechReport reviews for its cloud accessibility, comprehensive integration capabilities, and effective support during system migrations. These features are notably beneficial to larger operations requiring flexibility and reliability.

By Property Type

Segment	HOTELTIME	Oracle Hospitality
Boutique ▾	#5 239 reviews	#4 242 reviews
HOTELTIME Boutique hotels say that HOTELTIME's Property Management System ranks highly in verified HotelTechReport reviews due to its intuitive interface, user-friendly design, and responsive customer support, all of which are essential for managing the unique needs of Boutique accommodations efficiently. Oracle Hospitality Boutique hotels say that Oracle Hospitality's Property Management System ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless integration with third-party systems, and robust mobile access, meeting key operational needs unique to boutique properties.
Luxury ▾	#3 241 reviews	#1 477 reviews
HOTELTIME Luxury hotels say that HOTELTIME's Property Management System ranks highly in verified HotelTechReport reviews due to its user-friendly interface, reliable customer support, and seamless integration with other systems, crucial strengths for efficient luxury hotel operations. Oracle Hospitality Luxury hotels say that Oracle Hospitality's Property Management System ranks highly due to its real-time analytics, seamless multi-property management, and cloud-based accessibility. Verified HotelTechReport reviews emphasize these features as aligning with the operational needs of luxury establishments.
Branded / Chain ▾	#4 143 reviews	#1 342 reviews
HOTELTIME Branded hotels say that HOTELTIME's Property Management Systems ranks highly in verified HotelTechReport reviews for its user-friendly interface, reliable customer support, and effective integration with third-party systems, which are vital strengths for their operational efficiency. Oracle Hospitality Branded hotels say that Oracle Hospitality’s Property Management System receives high marks in verified HotelTechReport reviews due to its ease of use, scalability, and seamless integration capabilities, enabling efficient multi-property management and enhancing operational consistency and guest experience.
Extended Stay ▾	#4 49 reviews	#6 35 reviews
HOTELTIME Extended-Stay-Serviced-Apartments hotels say that HOTELTIME's Property Management System excels due to its intuitive interface, responsive customer support, and efficient handling of check-ins and reservations. Verified HotelTechReport reviews highlight these strengths as crucial for their operations. Oracle Hospitality Extended-Stay-Serviced-Apartments hotels say that Oracle Hospitality's Property Management System ranks highly due to its cloud-based accessibility, seamless integration capabilities, and user-friendly interface, as noted in verified HotelTechReport reviews. These strengths enhance operational efficiency and guest experiences.

By Region

Segment	HOTELTIME	Oracle Hospitality
North America ▾	#52 4 reviews	#9 97 reviews
HOTELTIME No segment summary available. Oracle Hospitality Na hotels say that Oracle Hospitality's Property Management System ranks highly due to its user-friendly interface, extensive integration capabilities, and responsive support team, according to verified HotelTechReport reviews. These features assist in efficient operations and improved guest experiences.
Europe ▾	#2 384 reviews	#4 192 reviews
HOTELTIME Europe hotels say that HOTELTIME's Property Management System is highly rated due to its intuitive, user-friendly interface, seamless cloud-based access from any device, and prompt, supportive customer service. Verified HotelTechReport reviews highlight these strengths as crucial for European hotels. Oracle Hospitality Europe hotels say that Oracle Hospitality’s Property Management System receives high rankings in verified HotelTechReport reviews due to its user-friendly interface, seamless multi-property management capabilities, and efficient integration with other hotel systems, offering enhanced functionality essential for the region.
Asia Pacific ▾	#5 111 reviews	#2 398 reviews
HOTELTIME Ap hotels say that HOTELTIME's Property Management Systems, based on verified HotelTechReport reviews, are highly valued for their user-friendly interface and responsive customer support. These strengths significantly align with Ap hotels’ priorities for reliable operations and efficient issue resolution. Oracle Hospitality Ap hotels say that Oracle Hospitality's Property Management System scores highly in verified HotelTechReport reviews due to its cloud-based accessibility, robust integration capabilities, and efficient workflow automation. These features are valued by Ap hotels for streamlining operations and enhancing guest service.
Middle East ▾	#1 21 reviews	#2 17 reviews
HOTELTIME Me hotels say that HOTELTIME's Property Management System is valued for its user-friendly interface and efficient automation features, as highlighted in verified HotelTechReport reviews. Recurring strengths include comprehensive reporting capabilities, enhanced mobile accessibility, and effective operational management tools. Oracle Hospitality Me hotels say that Oracle Hospitality's Property Management System is notable for its user-friendly interface, seamless third-party integrations, and cloud-based accessibility. Verified HotelTechReport reviews highlight these strengths as key factors improving hotel performance and guest experiences in Me.

How Much Do HotelTime PMS and Oracle OPERA PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	HOTELTIME	Oracle Hospitality
Starting Price	From $600/mo	From $700/mo

Which Features Does HotelTime PMS Have That Oracle OPERA PMS Doesn't (and Vice Versa)?

According to HTR's product database, HotelTime PMS and Oracle OPERA PMS share 48 features. Here are the key differences — features one has that the other lacks.

Feature	HOTELTIME	Oracle Hospitality
Automated Assignments
Gift Vouchers
Gift Vouchers & Prepaid Experiences
Multi-currency
Multi-lingual
Native Email Marketing
On premise
SOC2 Complaint
Spa & Wellness Module

Real-World Results: HOTELTIME vs Oracle Hospitality by Business Goal

We analyzed 16 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs

HOTELTIME

No published case study for this goal yet.

Predator Ridge Small

+ Integration - Oracle Hospitality has made integration execution simpler and faster, especially with innovations such as Oracle Hospitality Integration Platform (OHIP). When you look at integrations overall, Oracle is the gold standard. Its partners list is deep, and the selection process is rigorous. We know partners need to meet minimum certification standards to be considered an authorized partner, and that

+ �s reassuring for us because there

+ �s an understanding that integrity of service and security are top of mind.

"In many aspects, candidly, the ability to offload IT responsibilities to a reliable partner was a driving motivator in our decision to embrace OPERA Cloud."

Gerry Tessier

IT Manager

Increase Operational Efficiency

Chateau Mcely Small

+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.

+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.

+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková

Deputy Managing Director

Hotel Mesikammen Small

+ In the first six months of being online with Oracle Hospitality Distribution, our business volume through Booking.com jumped 60 percent, with weekly reservations increasing to 80 from 50 in the same period a year ago. We attribute the gain to improved efficiency with Distribution.

+ By gaining a hotel direct connect to Booking.com and Expedia, we

+ �ve noticed that we

"If you’ve used OPERA Cloud and have familiarity with Oracle processes, learning how to use Distribution is almost effortless. And when there was something we didn’t know how to do,..."

Petri Moisio

Hotel Manager

Improve Guest Experience

Nezvalova Archa Small

+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.

+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there

+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram

Operational Manager, Nezvalova Archa

Starling Hotel Residence Geneva Small

+ Reduces staff onboarding time and costs with simple screens and innovative training options

+ Intuitive user interface enhances your booking process and ensures your staff delivers on guest expectations.

+ Enhances the guest experience with profiles to track guest preferences,

"As general manager of Starling Hotel Residence Geneva – a 93-room property in Switzerland’s epicenter – I initially just wanted a system that would be reliable and allow staff to t..."

Thomas Lambert

Directeur

HOTELTIME vs Oracle Hospitality: The Bottom Line

HOTELTIME

4.7/5 from 549 reviews

What hoteliers love

User Interface and Learning Curve 68% positive

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

Technical Support 94% positive

While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.

Reporting and Analytics 80% positive

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

Where hoteliers push back

Customization Options 75% negative

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% negative

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

Ranks higher for

Small (10-24 rooms) #5 vs #17

X-Small (< 10 rooms) #16 vs #25

Extended Stay #4 vs #6

GB #9 vs #12

Unique capabilities

Spa & Wellness Module Gift Vouchers Native Email Marketing

4.7/5 ease of use 4.7/5 support 58 integrations

Visit Profile

Oracle Hospitality

4.6/5 from 761 reviews

What hoteliers love

Cloud Integration and Mobility 92% positive

The cloud-based nature of Opera PMS allows for remote access, reducing IT burden and enabling multi-property management. Users appreciate its internet... The cloud-based nature of Opera PMS allows for remote access, reducing IT burden and enabling multi-property management. Users appreciate its internet-based functionality, enhancing accessibility and scalability. However, some concerns were raised about operational disruptions due to internet dependency.

Customization and Flexibility 83% positive

Users appreciate the flexible system configurations of Opera PMS that allow customization to meet unique operational needs. However, there's potential... Users appreciate the flexible system configurations of Opera PMS that allow customization to meet unique operational needs. However, there's potential for data accuracy issues, such as creating duplicate profiles.

Integration with Third-party Systems 83% positive

Opera PMS's integration capabilities with third-party systems, such as POS and analytics, unify hotel operations. Several users highlight this ability... Opera PMS's integration capabilities with third-party systems, such as POS and analytics, unify hotel operations. Several users highlight this ability, which significantly enhances operation efficiency, though some note the integration process can be cumbersome.

Where hoteliers push back

System Complexity and Learning Curve 50% negative

While offering a wide array of features, Opera PMS can be complex, with a steep learning curve for new users. Training and onboarding require signific... While offering a wide array of features, Opera PMS can be complex, with a steep learning curve for new users. Training and onboarding require significant time, and smaller hotels may find customization and setup overwhelming.

Operational Disruptions and Maintenance 86% negative

Despite offering cloud-based advantages, Opera PMS may experience operational disruptions during maintenance windows or due to internet issues, affect... Despite offering cloud-based advantages, Opera PMS may experience operational disruptions during maintenance windows or due to internet issues, affecting service continuity.

Ranks higher for

X-Large (200+ rooms) #1 vs #8

Branded / Chain #1 vs #4

Casinos #2 vs #5

City Center Hotels #2 vs #4

Unique capabilities

Multi-currency Multi-lingual Gift Vouchers & Prepaid Experiences On premise SOC2 Complaint

4.6/5 ease of use 4.3/5 support 391 integrations

Visit Website

Where the ratings diverge most

Overall Rating HOTELTIME 4.8 vs 4.2 (+0.7)

Customer Support HOTELTIME 4.7 vs 4.3 (+0.5)

Frequently Asked Questions About HotelTime PMS vs Oracle OPERA PMS

Can HotelTime PMS replace Oracle OPERA PMS?

It depends on your requirements. HotelTime PMS and Oracle OPERA PMS share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Oracle OPERA PMS offers 391. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do HotelTime PMS or Oracle OPERA PMS offer a free plan?

HotelTime PMS: No. Oracle OPERA PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank HotelTime PMS and Oracle OPERA PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 91 and Oracle Hospitality has 93. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

HotelTime PMS vs. Oracle OPERA PMS:
Which Is Right for You?

How Does HotelTime PMS Compare to Oracle OPERA PMS?

What Are the Pros and Cons of HotelTime PMS vs Oracle OPERA PMS?

HOTELTIME vs Oracle Hospitality: Rankings by Hotel Segment

How Much Do HotelTime PMS and Oracle OPERA PMS Cost?

Which Features Does HotelTime PMS Have That Oracle OPERA PMS Doesn't (and Vice Versa)?

Real-World Results: HOTELTIME vs Oracle Hospitality by Business Goal

HOTELTIME vs Oracle Hospitality: The Bottom Line

Frequently Asked Questions About HotelTime PMS vs Oracle OPERA PMS

Can HotelTime PMS replace Oracle OPERA PMS?

Which is better for small or independent hotels?

Do HotelTime PMS or Oracle OPERA PMS offer a free plan?

How Does HTR Evaluate and Rank HotelTime PMS and Oracle OPERA PMS?

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HotelTime PMS vs. Oracle OPERA PMS: Which Is Right for You?

How Does HotelTime PMS Compare to Oracle OPERA PMS?

What Are the Pros and Cons of HotelTime PMS vs Oracle OPERA PMS?

HOTELTIME vs Oracle Hospitality: Rankings by Hotel Segment

How Much Do HotelTime PMS and Oracle OPERA PMS Cost?

Which Features Does HotelTime PMS Have That Oracle OPERA PMS Doesn't (and Vice Versa)?

Real-World Results: HOTELTIME vs Oracle Hospitality by Business Goal

HOTELTIME vs Oracle Hospitality: The Bottom Line

Frequently Asked Questions About HotelTime PMS vs Oracle OPERA PMS

Can HotelTime PMS replace Oracle OPERA PMS?

Which is better for small or independent hotels?

Do HotelTime PMS or Oracle OPERA PMS offer a free plan?

How Does HTR Evaluate and Rank HotelTime PMS and Oracle OPERA PMS?

What Other Property Management Systems Comparisons Are Hoteliers Reading?

Get personalized product recommendations

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HotelTime PMS vs. Oracle OPERA PMS:
Which Is Right for You?