The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 71 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM.
LodgIQ shines in customer support and ROI , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
Side-by-side ratings based on 71 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 40 | 31 |
After analyzing 71 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while LodgIQ users highlight technical issues and support response, data analysis and reporting, customization and flexibility. Click any theme to see what reviewers say.
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Customer Support
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Technical Issues and Support Response
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Reporting Capabilities
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Data Analysis and Reporting
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Forecasting Support
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Customization and Flexibility
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Data Analysis Tools
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Market Data Integration
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #43 1 reviews | #30 3 reviews |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | #26 6 reviews |
| Large (75-199 rooms) ▾ | #7 19 reviews | #10 7 reviews |
| X-Large (200+ rooms) ▾ | #11 5 reviews | #9 5 reviews |
By Property Type
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| Boutique ▾ | #24 19 reviews | #20 18 reviews |
| Luxury ▾ | #18 23 reviews | #15 21 reviews |
| Branded / Chain ▾ | #15 19 reviews | #14 17 reviews |
| Extended Stay | #35 1 reviews | #26 2 reviews |
By Region
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| North America ▾ | #22 2 reviews | #6 28 reviews |
| Europe ▾ | #28 6 reviews | #31 3 reviews |
| Asia Pacific ▾ | #7 21 reviews | #16 0 reviews |
| Middle East | #16 1 reviews | — |
Choosing the right revenue management system can significantly impact your hotel’s profitability and operational efficiency. Both Infor EzRMS and LodgIQ aim to optimize pricing strategies through automation and data analysis, but they diverge in maturity, user experience, and market reach. While Infor EzRMS has a longer industry presence, LodgIQ’s recent reviews and higher ratings suggest it might better meet your current needs.
So, which system aligns best with your hotel’s goals and tech environment? Let’s explore the key differences.
Both Infor EzRMS and LodgIQ are designed to automate and enhance revenue strategies, but they serve different hotel profiles. EzRMS, with its extensive feature set and global footprint, caters more to mid-sized and large properties seeking a comprehensive, modular solution. LodgIQ, on the other hand, emphasizes ease of use, AI-driven insights, and rapid deployment, appealing to hotels prioritizing agility and modern interfaces.
Recent reviews show LodgIQ’s higher satisfaction ratings and more recent positive feedback, indicating it might be more aligned with hotels looking for intuitive tools and quick ROI. Are you ready to prioritize usability or need a deeply customizable, multi-module platform?
If your hotel needs a user-friendly platform that delivers quick, actionable insights with minimal training, LodgIQ is the clear choice. Its intuitive interface and detailed market data support fast decision-making, ideal for properties that want agility without extensive training.
Choose Infor EzRMS if your hotel requires a broad, modular system capable of managing complex multi-property portfolios with extensive reporting, CRM, and inventory features. It’s suitable for larger chains or independent hotels with dedicated revenue teams that need comprehensive control over their strategies.
LodgIQ’s interface receives a perfect 5/5 rating from users, praised for its clarity, ease of navigation, and visual appeal. Many reviewers highlight how quickly new staff can adopt the system and how seamless the experience is for daily tasks. Customer support is also rated at 4.88/5, reinforcing its user-centric approach.
Infor EzRMS’s ease of use is rated slightly lower at 4.49/5, with some reviews mentioning that understanding its detailed reporting and filters requires specific knowledge. Its onboarding process is rated at 4.27/5, indicating a slightly steeper learning curve.
Edge: LodgIQ.
Infor EzRMS offers 12 exclusive features, including contact management, task automation, and open API, providing a broad set of operational tools. LodgIQ boasts 28 unique features, such as “What-if” scenario analysis, AI optimization, multi-property dashboards, and advanced market insights.
While Infor excels with operational modules, LodgIQ’s focus on analytics, automation, and AI-driven recommendations positions it as the more feature-rich platform for dynamic pricing and market adaptation.
Edge: LodgIQ.
LodgIQ’s customer support is highly rated at 4.88/5, with reviewers emphasizing its responsiveness and helpfulness. Many mention that support team’s rapid responses and proactive communication help resolve issues quickly, keeping the system running smoothly.
Infor’s support scores 4.04/5, with some reviews citing delays and difficulty in troubleshooting complex issues. While still decent, it suggests LodgIQ’s support might be more aligned with hotel teams needing quick, reliable assistance.
Edge: LodgIQ.
Infor EzRMS has verified integrations with 113 partners, including major property management and distribution systems like SiteMinder, Oracle, and RateGain. LodgIQ connects with 25 verified partners, including PMS systems like Stayntouch, RMS, and Cloudbeds.
While Infor’s extensive list indicates broader ecosystem compatibility, LodgIQ’s integrations focus on core revenue and market data tools, possibly reflecting a more streamlined approach.
Edge: Infor EzRMS.
LodgIQ’s reviews, totaling 26, all recent, showcase a 5/5 rating and a 95% likelihood to recommend, especially among independent and boutique hotels. Users praise its intuitive interface, stability, and actionable insights, often citing noticeable revenue improvements.
Infor’s 39 reviews, with a less recent focus, rate it at 4.46/5, with some users noting that forecasting and integration issues can hinder performance. Its longer presence attracts larger, more complex properties, but recent satisfaction appears lower.
Edge: LodgIQ.
Both products do not publicly list pricing or trial options, but they operate on custom quotes based on property size, modules, and integration complexity. Generally, larger hotels or chains might face higher costs, but specific prices are unavailable.
Your hotel’s budget and scale will influence the final quote; however, LodgIQ’s focus on rapid deployment and simple licensing may offer more flexible options for smaller or mid-sized properties.
Not ideal if your hotel prioritizes ease of use, quick onboarding, or a modern interface.
Not ideal if your hotel needs highly customizable workflows or extensive operational features outside of revenue management.
Core difference:
Infor EzRMS is a broad, feature-rich system designed for larger or complex hotel portfolios, emphasizing operational modules and integrations. LodgIQ offers an AI-driven, easy-to-use platform with a focus on market insights, automation, and rapid deployment.
When to choose EzRMS:
If your hotel needs a deeply customizable, scalable platform with extensive operational features and integrations, EzRMS remains a strong option. It’s suitable for properties with dedicated revenue teams managing multiple brands or properties across regions.
When to choose LodgIQ:
For hotels prioritizing ease of use, quick onboarding, and AI-powered insights for dynamic pricing, LodgIQ is the superior choice. Its high recent ratings and positive reviews recommend it for properties seeking measurable revenue growth and operational simplicity.
Final verdict:
LodgIQ’s recent reviews, high satisfaction scores, and modern interface make it the recommended choice for most hotels today. Infor EzRMS remains valuable for large, complex operations but appears less aligned with the evolving needs of smaller or mid-sized properties seeking agility.
According to HTR's product database, Infor EzRMS and LodgIQ share 20 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| "What-if" scenario analysis | ||
| Analytics dashboard | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Future Market Demand Data | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Open API | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 28 more features differ between these products.
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
What hoteliers love
Critical mentions focus on occasional technical issues like slow updates, data refresh problems, and system lags. Additionally, some reviews highlight... Critical mentions focus on occasional technical issues like slow updates, data refresh problems, and system lags. Additionally, some reviews highlight slow customer support response times, emphasizing the need for quicker issue resolution to maintain operational efficiency.
Users frequently mention the comprehensive data analysis and reporting features of LodgiQ. The ability to compare historical and current data effectiv... Users frequently mention the comprehensive data analysis and reporting features of LodgiQ. The ability to compare historical and current data effectively, view market metrics, and produce detailed reports supports better strategic planning and operational decisions.
Many reviews highlight LodgiQ's user-friendly interface that makes navigation and data analysis straightforward. Users appreciate the intuitive design... Many reviews highlight LodgiQ's user-friendly interface that makes navigation and data analysis straightforward. Users appreciate the intuitive design and ease of use, which helps streamline their daily tasks and improve efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor EzRMS and LodgIQ share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while LodgIQ offers 25. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LodgIQ leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor EzRMS: No. LodgIQ: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and LodgIQ has 70. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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