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Infor EzRMS vs. RateBoard - Zucchetti Group:
Which Is Right for You?
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
RateBoard GmbH shines in ease of use and customer support , with exclusive features like Controlled Automation/Algorithm Customization and Market Insights Reporting.
How Does Infor EzRMS Compare to RateBoard - Zucchetti Group?
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 40 | 129 |
What Are the Pros and Cons of Infor EzRMS vs RateBoard - Zucchetti Group?
After analyzing 169 verified reviews, Infor users most value its customer support, reporting capabilities, forecasting support, while RateBoard GmbH users highlight support and training, easy to use, dynamic pricing. Click any theme to see what reviewers say.
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Customer Support
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Support and Training
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Reporting Capabilities
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Easy to Use
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Forecasting Support
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Dynamic Pricing
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User-Friendly Interface
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Analytics and Reports
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Rate Recommendations
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Feature Limitations
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Forecast Accuracy
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Integration Challenges
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PMS Integration
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Speed and Loading Issues
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Infor vs RateBoard GmbH: Rankings by Hotel Segment
How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #43 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #24 11 reviews | — |
| Large (75-199 rooms) ▾ | #7 19 reviews | — |
| X-Large (200+ rooms) | #11 5 reviews | — |
By Property Type
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| Boutique ▾ | #24 19 reviews | — |
| Luxury ▾ | #18 23 reviews | — |
| Branded / Chain ▾ | #15 19 reviews | — |
| Extended Stay | #35 1 reviews | — |
By Region
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| North America | #22 2 reviews | — |
| Europe ▾ | #28 6 reviews | — |
| Asia Pacific ▾ | #7 21 reviews | — |
| Middle East | #16 1 reviews | — |
The Decision
Choosing the right revenue management system is pivotal for your hotel's success in a competitive market. Infor EzRMS and RateBoard GmbH both aim to optimize your pricing strategies and boost revenue, but they differ significantly in features, user experience, and market presence. Your decision hinges on your hotel’s size, complexity, and specific revenue management needs.
While Infor EzRMS has a long legacy and extensive integrations, RateBoard GmbH offers a more recent, streamlined experience with a stronger user rating. Which system aligns better with your hotel’s operational complexity and growth goals?
Is Infor EzRMS or RateBoard GmbH Better for Hotels?
Both Infor EzRMS and RateBoard GmbH automate pricing based on market data, but they approach this goal differently. Infor’s platform provides detailed reporting and deep integration options suited for multi-property chains and complex operations, often used by large brands like Accor.
RateBoard GmbH, on the other hand, emphasizes ease of use, rapid market responsiveness, and a high user rating, making it appealing for small to medium-sized hotels that prioritize simplicity and quick wins.
Given RateBoard’s higher overall ratings and recent reviews, it’s clear that many hoteliers find it more accessible and responsive to their needs. Does your hotel require a more detailed and customizable system, or are you seeking a straightforward, efficient solution?
RateBoard GmbH vs Infor EzRMS: Which Should Your Hotel Choose?
If your hotel operates multiple properties, needs detailed analytics, and requires complex workflows, Infor EzRMS might be better suited, especially if your team is experienced with revenue management. It excels at handling large data sets, multi-property management, and offers extensive modules like client communication, group pricing, and enterprise guidelines.
Conversely, RateBoard GmbH is ideal if your hotel values simplicity, quick setup, and real-time market responsiveness. Its user-friendly interface, strong support, and focus on market-driven pricing are advantageous for small to midsize hotels looking to optimize revenue without extensive training.
If your team seeks a scalable platform with robust capabilities, Infor is compelling; if ease of use and fast implementation matter more, RateBoard wins. Which factors weigh most in your decision?
Is Infor EzRMS or RateBoard GmbH Easier to Use?
RateBoard GmbH significantly outperforms Infor EzRMS in ease of use, with a review score of 4.79/5 compared to Infor’s 4.49/5. RateBoard’s intuitive interface simplifies complex revenue management tasks, making it easier for staff to learn and adopt.
Infor EzRMS, while fairly user-friendly, has a steeper learning curve, especially due to its depth and the need for specific knowledge to operate filters and generate reports effectively. Onboarding for RateBoard is quicker, with a review rating of 4.7/5 versus EzRMS’s 4.27/5.
Edge: RateBoard GmbH.
Which Has Better Features: Infor EzRMS or RateBoard GmbH?
Infor EzRMS offers 13 features unique to its platform, including content management, group evaluation, and financial forecasting, making it suitable for comprehensive, enterprise-level revenue management. However, it has a total of 19 features shared with RateBoard, with some advanced modules like enterprise guidelines and client portals.
RateBoard GmbH provides a broader set of 30 unique features, including analytics dashboards, multi-property management, open API, automated pricing updates, and AI optimization—features that directly influence daily revenue decisions. Its advanced automation and market intelligence tools give it a notable edge for active revenue teams.
Edge: RateBoard GmbH.
Which Has Better Customer Support: Infor EzRMS or RateBoard GmbH?
RateBoard GmbH’s support stands out with a rating of 4.87/5, and reviewers frequently praise its responsiveness and personalized assistance. Clients highlight their quick, helpful support, which is crucial when adapting to market shifts.
Infor EzRMS’s support is also well-rated at 4.04/5, with reviews citing its responsiveness but noting that technical issues sometimes take longer to resolve. Some users mention the need for more dedicated support teams and extended hours.
Edge: RateBoard GmbH.
Which Has More Integrations: Infor EzRMS or RateBoard GmbH?
Infor EzRMS boasts 113 verified partners, including major brands like Oracle Hospitality, Mews, and TrustYou, enabling extensive connectivity with PMS, CRS, and distribution channels. This makes it highly adaptable for large, complex hotel groups.
RateBoard GmbH has 42 verified partners, with strong integrations for smaller hotel ecosystems and property management systems like protel, Winhotel, and Little Hotelier. Its open API supports customization but fewer direct integrations mean less flexibility in complex environments.
Edge: Infor EzRMS.
Which Do Hoteliers Rate Higher: Infor EzRMS or RateBoard GmbH?
RateBoard GmbH receives an overall review score of 4.88/5, with many praising its ease of use and market responsiveness. Its recent reviews emphasize that it’s a highly effective tool for revenue maximization, especially for small and medium hotels.
Infor EzRMS’s rating of 4.46/5 is solid, but less recent reviews and lower NPS scores (8.67/5 versus RateBoard’s 9.54/5) suggest that users prefer the newer, more streamlined experience offered by RateBoard.
Edge: RateBoard GmbH.
How Much Do Infor EzRMS and RateBoard GmbH Cost?
Infor EzRMS does not publicly list its pricing, which suggests a customized quote based on hotel size and complexity. It is generally considered a premium solution aimed at larger hotel groups.
RateBoard GmbH charges a straightforward $500/month, with no implementation fee or trial, making it transparent and accessible for small to midsize hotels. Pricing for Infor may be justified by its extensive features, but RateBoard offers a more predictable cost structure.
What Type of Hotel Should Use Infor EzRMS?
- Hotels that operate multiple properties or large chains requiring extensive integration and customization.
- Teams that need detailed, enterprise-level reporting and complex workflow management.
- Hotels with dedicated revenue management staff capable of leveraging advanced features.
- Hotels that prioritize robust data security, content management, and client communication modules.
Not ideal if your property is small, with limited staff or budget, or if you prefer a quick, easy-to-implement solution.
What Type of Hotel Should Use RateBoard GmbH?
- Small and medium-sized hotels seeking a straightforward, user-friendly revenue management system.
- Hotels that want real-time market-responsive pricing without extensive setup.
- Properties that value excellent support and rapid onboarding.
- Hotels looking to increase revenue with minimal operational disruption.
Not ideal if your hotel requires highly customized workflows, complex multi-property management, or deep integration with legacy systems.
The Bottom Line for Hotels
Infor EzRMS offers a comprehensive, enterprise-grade revenue management solution suited for large chains and complex operations. Its depth and integrations make it ideal for hotels with dedicated revenue teams and extensive data needs.
RateBoard GmbH provides a highly rated, intuitive platform that excels in simplicity, speed, and market responsiveness. Its features and user satisfaction make it a smart choice for smaller hotels and properties seeking quick, measurable results.
If your hotel’s priority is advanced analytics, extensive integrations, and detailed workflow management, Infor EzRMS is the better fit. However, if speed of implementation, ease of use, and high support quality are more critical, RateBoard GmbH is the clear choice.
In summary, for most small to medium hoteliers, RateBoard’s recent reviews, higher ratings, and lower complexity make it the stronger option. Large hotel groups with complex needs should lean toward Infor EzRMS, provided they can accommodate its higher cost and setup time.
How Much Do Infor EzRMS and RateBoard - Zucchetti Group Cost?
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
Which Features Does Infor EzRMS Have That RateBoard - Zucchetti Group Doesn't (and Vice Versa)?
According to HTR's product database, Infor EzRMS and RateBoard - Zucchetti Group share 19 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Manage Restrictions | ||
| Multi-property Management | ||
| Open API | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 31 more features differ between these products.
Real-World Results: Infor vs RateBoard GmbH by Business Goal
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We needed a partner helping us centralizing different data sources in one system to make better and faster pricing decisions, RateBoard helped us and we are now working with them f..."
No published case study for this goal yet.
"The software enables dynamic pricing instead of static lists and adjusts prices to market conditions in real time. This saves time in the reservations department and reduces manual..."
Infor vs RateBoard GmbH: The Bottom Line
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Unique capabilities
What hoteliers love
Rateboard offers excellent support and training, with frequent personalized help for users. Customer service is quick to respond and provides valuable... Rateboard offers excellent support and training, with frequent personalized help for users. Customer service is quick to respond and provides valuable training sessions.
Users find Rateboard intuitive and user-friendly, with many praising its ease of operation and clear interface which simplifies the complex task of re... Users find Rateboard intuitive and user-friendly, with many praising its ease of operation and clear interface which simplifies the complex task of revenue management.
Rateboard's dynamic pricing feature allows automated adjustments based on occupancy and market demand. Users report significant revenue and occupancy... Rateboard's dynamic pricing feature allows automated adjustments based on occupancy and market demand. Users report significant revenue and occupancy improvements due to this adaptive strategy.
Where hoteliers push back
Some users feel that certain features could be enhanced to increase usability, such as more flexible pricing options and better handling of group book... Some users feel that certain features could be enhanced to increase usability, such as more flexible pricing options and better handling of group bookings.
Some users experienced issues with integrating Rateboard with their existing Property Management Systems (PMS), causing initial setup delays and opera... Some users experienced issues with integrating Rateboard with their existing Property Management Systems (PMS), causing initial setup delays and operational frustrations.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Infor EzRMS vs RateBoard - Zucchetti Group
Can Infor EzRMS replace RateBoard - Zucchetti Group?
It depends on your requirements. Infor EzRMS and RateBoard - Zucchetti Group share many core Revenue Management Systems features, but each has unique capabilities. Infor EzRMS offers 113 verified integration partners, while RateBoard - Zucchetti Group offers 42. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. RateBoard - Zucchetti Group leads in ease of use at 4.8/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Infor EzRMS or RateBoard - Zucchetti Group offer a free plan?
Infor EzRMS: No. RateBoard - Zucchetti Group: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Infor EzRMS and RateBoard - Zucchetti Group?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 25 and RateBoard GmbH has 78. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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