The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 131 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Instamojo shines .
Sertifi by Flywire shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Tokenization and 3-D Secure Payments.
Side-by-side ratings based on 131 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 131 |
After analyzing 131 verified reviews, Instamojo users most value its , while Sertifi by Flywire users highlight ease of use, payment processing efficiency, security measures. Click any theme to see what reviewers say.
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Ease of Use
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Payment Processing Efficiency
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Security Measures
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Document Management
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Integration with Other Systems
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User Role Management
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Instamojo |
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|---|---|---|
| Small (10-24 rooms) | — | #5 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 36 reviews |
| Large (75-199 rooms) ▾ | — | #1 63 reviews |
| X-Large (200+ rooms) ▾ | — | #1 29 reviews |
By Property Type
| Segment | Instamojo |
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| Boutique ▾ | — | #1 35 reviews |
| Luxury ▾ | — | #1 61 reviews |
| Branded / Chain ▾ | — | #1 86 reviews |
| Extended Stay ▾ | — | #2 9 reviews |
By Region
| Segment | Instamojo |
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| North America ▾ | — | #1 121 reviews |
| Europe | — | #4 1 reviews |
| Asia Pacific | — | #1 1 reviews |
| Middle East ▾ | — | #1 5 reviews |
When choosing payment processing software for your hotel, your main options are Instamojo and Sertifi by Flywire. Both aim to simplify transactions, but they serve different needs and come with distinct strengths. Instamojo is a little-known platform with no recent reviews and no ratings, making it difficult to gauge its current reliability or user satisfaction. Meanwhile, Sertifi by Flywire boasts over 129 reviews, an average rating of 94.1 out of 100, and recent feedback from satisfied hotel clients. Given the data, Sertifi clearly dominates in credibility and user confidence. Are you comfortable relying on a platform with no recent feedback, or do you prefer a solution backed by extensive, current user reviews?
Both Instamojo and Sertifi are designed to handle payments, but Sertifi's focus on hospitality and robust integration capabilities set it apart. Instamojo offers no features or verified integrations, which limits its appeal for hotels seeking streamlined workflows. Conversely, Sertifi provides 20 dedicated features, including PCI compliance, multi-currency settlements, chargeback management, and integration with platforms like Salesforce and Opera. Sertifi's recent reviews highlight its ease of use, security, and efficiency, whereas Instamojo’s lack of recent feedback makes assessing its performance impossible. Which platform aligns better with your hotel’s current needs?
If your hotel needs a payment solution that integrates with existing property management systems, streamlines workflows, and offers comprehensive security, Sertifi is the clear choice. Its extensive features and proven customer satisfaction make it suitable for mid-sized to large hotels that require reliable, PCI-compliant processing and multi-channel payment acceptance. If your hotel operates on a very limited budget or requires a free, straightforward payment tool without specific integrations, Instamojo might seem tempting, but its lack of recent reviews makes this risky. For most hotels, Sertifi’s proven track record and feature set outweigh Instamojo’s unknowns.
Sertifi stands out with a 4.78 out of 5 ease-of-use rating backed by 129 recent reviews, emphasizing its user-friendly interface and straightforward onboarding. Hoteliers report that Sertifi reduces administrative burdens and makes client transactions faster and more secure. Instamojo, with a 0/5 rating and no recent reviews, offers no verifiable data on its ease of use, and its outdated appearance suggests a cumbersome experience. Most users find Sertifi simple to navigate and quick to adopt. Edge: Sertifi by Flywire.
Sertifi offers 20 features like PCI compliance, multi-currency settlements, refund management, and payment tokenization—capabilities that Instamojo doesn’t provide. These features support complex payment needs typical in hotels, such as handling various currencies or managing chargebacks. Instamojo has no features listed, limiting its utility for hotels requiring secure, multi-faceted payment processes. The depth and breadth of Sertifi’s features give it a decisive advantage. Edge: Sertifi by Flywire.
Sertifi’s customer support scores 4.59 out of 5, with recent reviews praising its quick, effective assistance and secure platform. Users highlight its ability to resolve issues swiftly and its ease of onboarding, which minimizes disruptions. There are no recent reviews or ratings for Instamojo, meaning its support quality remains unverified. Given Sertifi’s high support ratings and positive user feedback, it provides a more reliable experience. Edge: Sertifi by Flywire.
Sertifi integrates with seven verified partners, including major systems like Salesforce, Oracle Hospitality, Infor, Amadeus, and Stripe. These connections enable hotels to embed payment processing into their existing workflows easily. Instamojo has only one verified integration—Yanolja Cloud Solution—limiting its applicability in hotel environments. For hotels seeking seamless integration with their property management or booking systems, Sertifi’s ecosystem is significantly more extensive. Edge: Sertifi by Flywire.
With over 129 recent reviews, Sertifi maintains a 94% likelihood to recommend, with high ratings across customer support, ease of use, and value. Hotel segments like luxury and branded hotels, as well as resorts, rate Sertifi highly, citing its security, speed, and integration capabilities. Instamojo, lacking any recent reviews or ratings, cannot be reliably assessed. For hoteliers prioritizing proven satisfaction, Sertifi is the clear favorite. Edge: Sertifi by Flywire.
Instamojo does not publish pricing details or offer a trial, leaving its cost structure ambiguous. Sertifi charges a flat fee of $100 per month, with no mention of setup fees or additional costs, and emphasizes its cost-saving features. Given the lack of transparent pricing from Instamojo and Sertifi’s clear, subscription-based model, Sertifi provides predictable, scalable costs suitable for hotel budgeting.
Sertifi by Flywire presents a clear advantage for hotels looking for a dependable, feature-rich payment platform. Its recent reviews, extensive feature set, and proven integrations make it a strong choice for mid-sized and larger establishments seeking to optimize payment workflows and security.
If your hotel needs a reliable, PCI-compliant solution with proven customer satisfaction, Sertifi is the better option. Its higher support quality, better integration options, and extensive recent feedback provide peace of mind for hotels aiming to improve their transaction processes.
However, if your hotel operates on a tight budget, requires only basic payment collection, and can accept the risks associated with limited review data, Instamojo might be worth exploring. But, given the current evidence, Sertifi by Flywire offers a more trustworthy and capable platform for the modern hotel environment.
Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Instamojo |
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| Starting Price | — | From $100/mo |
According to HTR's product database, Instamojo and Sertifi by Flywire (Payments) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Instamojo |
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| 3-D Secure Payments | ||
| Accepts American Express | ||
| PCI Compliance | ||
| Pay by Link | ||
| Payment Tokenization | ||
| Pre-Authorizations |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in tim... Sertifi is frequently highlighted for its user-friendly interface, making it simple for both hotel staff and clients to navigate. The reduction in time and effort required for training new users is appreciated, simplifying the onboarding process.
Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up pa... Sertifi's payment processing is praised for its speed and efficiency, allowing clients to make payments quickly and securely. The ability to set up payment schedules and send secured payment links is seen as a significant time-saver, allowing hotels to reduce administrative tasks and increase cash flow.
Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures... Users consistently commend Sertifi for its strong security features, which are crucial for handling sensitive payment data. The PCI compliance ensures that transactions are secure, making both customers and hotels feel confident in processing payments through the system.
Where hoteliers push back
Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for... Many users appreciate Sertifi's integration capabilities with systems like Salesforce and Opera, which streamline operations by reducing the need for manual entries and checks.
There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users sugges... There are critical mentions regarding the management of user roles, such as difficulties in revoking user access after leaving a company. Users suggest improvements for handling permissions and user deactivation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Instamojo and Sertifi by Flywire (Payments) share many core Payments Processing Software features, but each has unique capabilities. Instamojo offers 1 verified integration partners, while Sertifi by Flywire (Payments) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Payments) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Instamojo: No. Sertifi by Flywire (Payments): No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Instamojo has an HT Score of 0 and Sertifi by Flywire has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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