Compare IRIS vs Smart Host Messaging vs Flexkeeping (Room Service)

IRIS Systems

IRIS

36 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews
Flexkeeping

Flexkeeping (Room Service)

31 reviews

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Compare IRIS vs Smart Host Messaging vs Flexkeeping (Room Service)

Mobile Ordering & Room Service vendor comparison between IRIS vs Smart Host Messaging vs Flexkeeping (Room Service). Find out which Mobile Ordering & Room Service is right for you based on realtime data from 181 verified hotelier reviews across 30 countries.

IRIS Systems

IRIS Systems

Ranked 4 (out of 48)

4.9
36 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 3 (out of 48)

4.9
31 reviews
View profile

Ratings Summary

HT Score

IRIS

83 HTScore Icon

Smart Host Messaging

82 HTScore Icon

Flexkeeping (Room Service)

83 HTScore Icon
Popularity

IRIS

36 verified reviews

Smart Host Messaging

114 verified reviews

Flexkeeping (Room Service)

31 verified reviews
Likelihood to Recommend

IRIS

98%

Smart Host Messaging

94%

Flexkeeping (Room Service)

98%
Ease of Use

IRIS

4.6

Smart Host Messaging

4.7

Flexkeeping (Room Service)

5
ROI

IRIS

4.7

Smart Host Messaging

4.4

Flexkeeping (Room Service)

4.7
Implementation

IRIS

4.6

Smart Host Messaging

4.6

Flexkeeping (Room Service)

4.9
Customer Support

IRIS

4.7

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Flexkeeping (Room Service)

4.8

Verified Customer Support

Certificate of Excellence

IRIS

Smart Host Messaging

Flexkeeping (Room Service)

Features

Digital Menus

White-label App

Upselling

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

Digital Menu

QR Codes

Web Based (Appless)

Ordering

Ordering Scheduling

Loyalty Program Integrations

Tipping

Contactless Ordering

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

QR Codes

POS Integration

Payments

Payments Integrations

Google Pay

Cross Venue Payment Splitting

Credit Card Payments

Apple Pay

Near Field Contact (NFC)

PMS Integration

POS Integration

Delivery & Logistics

Delivery (3rd Party)

Delivery Logistics (In-house)

Curbside Pickup

Off-Property Vendor Management

IRIS

Digital Menus

Ordering

Payments

Delivery & Logistics

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Flexkeeping (Room Service)

Digital Menus

Ordering

Payments

Delivery & Logistics

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

IRIS Systems
vs.
Smart Host GmbH
vs.
Flexkeeping

Customers

Top 3 Segments

IRIS

Luxury Hotels - 35%
Branded Hotels - 22%
Resorts - 14%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%

Flexkeeping (Room Service)

Resorts - 35%
Branded Hotels - 13%
City Center Hotels - 10%
Featured clients
-

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Flexkeeping (Room Service)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

IRIS Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

IRIS

Pricing Available By Request
IRIS Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Room Service)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
IRIS Systems
vs.
Smart Host GmbH
vs.
Flexkeeping

What Customers Are Saying

Most Recent Review

IRIS

Westchester Marriott (HEI Hotels & Resorts)- IRIS mobile dining

Director Of Room Operations from Tarrytown (United States of America)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)

Flexkeeping (Room Service)

Flexkeeping Sets the Standard!

Executive Housekeeping Manager
Most Positive Review

IRIS

Great tool for smaller independents to keep up with big brands while driving revenue and improving the guest experience

Assistant Front Office Manager & Head of IT from Wayzata (United States)

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Flexkeeping (Room Service)

Best company to support and improve your service and guest experience

Senior Sales Manager
Most Critical

IRIS

Mobile Dining Onboarding

Director of Outlets from Amarillo (United States of America)

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)

Flexkeeping (Room Service)

fast, kind and professional support

Business Support Manager
References
-

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

Flexkeeping (Room Service)

Barbara Polak Tomsic
Housekeeping Manager Grand Hotel Union

Stefanie Augustin
Head of Housekeeping Holiday Inn Vienna - South, an IHG Hotel

General Info

Screenshots
Integrations

IRIS

Property Management Systems (4) Staff Collaboration Tools (4) Event Management Software (3)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)

Flexkeeping (Room Service)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
Recent Company Updates
-

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates