The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 92 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Joinways shines .
Thynk shines in ease of use and customer support , with exclusive features like Attendee Messaging.
Side-by-side ratings based on 92 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $600/mo |
| Verified Reviews | 0 | 92 |
After analyzing 92 verified reviews, Joinways users most value its , while Thynk users highlight task management and integration, centralization of sales and event data, analytics and reporting. Click any theme to see what reviewers say.
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Task Management and Integration
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Centralization of Sales and Event Data
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Analytics and Reporting
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Ease of Use
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Customization of Workflows
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Training and Onboarding
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #4 6 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 47 reviews |
| Large (75-199 rooms) ▾ | — | #2 30 reviews |
| X-Large (200+ rooms) ▾ | — | #4 7 reviews |
By Property Type
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| Boutique ▾ | — | #3 29 reviews |
| Luxury ▾ | — | #3 45 reviews |
| Branded / Chain ▾ | — | #4 22 reviews |
| Extended Stay ▾ | — | #3 9 reviews |
By Region
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| North America ▾ | — | #5 7 reviews |
| Europe ▾ | — | #2 65 reviews |
| Asia Pacific | — | #2 3 reviews |
| Middle East ▾ | — | #1 9 reviews |
When choosing an event management platform for your hotel, you need a solution that addresses your specific operational needs, fits your team’s workflow, and integrates smoothly with your existing tools. Joinways, developed for a wide range of venues like conference centers and reception halls, provides a centralized platform focusing on inquiry management, proposal creation, and event operations. Thynk, on the other hand, tailors its platform specifically for hotels, emphasizing sales, operations, and task automation from RFP to event day. What features matter most to your team?
Joinways is designed for venues hosting diverse event types, with an emphasis on managing inquiries, availability, proposals, and operational details. Thynk is built specifically for hotels, offering deeper integration with sales, catering, and operational workflows, along with advanced task management and customer communication tools. Joinways’s interface is straightforward but limited in features, while Thynk offers a broader suite of functionalities—including CRM, content management, and eSignature capabilities. Does your hotel need an all-in-one event platform, or a specialized hotel-focused solution?
If your hotel requires a comprehensive, hotel-centric platform that automates sales, manages complex workflows, and offers detailed analytics, Thynk is the clear choice. With 82 recent reviews and a high user rating of 4.5/5, Thynk demonstrates a strong reputation among hotel clients, especially in luxury and conference hotel segments. Joinways, with no recent reviews and a 0/5 rating, lacks the user feedback needed to confirm its suitability for hotel operations. Do you prioritize proven hotel-specific features and recent support?
Thynk’s UI is rated 4.28/5, praised for its intuitive design and ease of onboarding, with many reviews highlighting its user-friendly interface. Joinways scores 0/5, and there are no recent reviews confirming its usability, raising concerns about its ease of adoption. Thynk’s onboarding process is rated 4.23/5, with users appreciating its training resources and support. Edge: Thynk.
Thynk offers an extensive list of features—11 unique functionalities such as CRM, meal planning, content management, eSignatures, and diagramming—none of which Joinways provides. Joinways’s feature set is limited to inquiry management, capacity filtering, proposal building, and operational workflows, with no specific mention of advanced content or client communication tools. Thynk’s broader feature set makes it more adaptable for complex hotel events. Edge: Thynk.
There are no recent reviews or ratings for Joinways, making it impossible to evaluate its support quality. Thynk’s support is rated 4.37/5, with reviews describing its team as dedicated and helpful, although some note initial onboarding can be challenging. Thynk’s proactive approach and recent positive feedback suggest a more reliable support experience. Edge: Thynk.
Thynk boasts 14 verified integrations, including industry-standard property management systems like Stayntouch, Mews, and Oracle Hospitality. Joinways reports no verified integrations, limiting its ability to connect with existing hotel infrastructure. Thynk’s extensive integration options facilitate smoother workflows across departments. Edge: Thynk.
With 82 recent reviews and a 4.5/5 score, Thynk is well-rated among hotel segments, especially luxury, conference, and resort properties. Joinways has no recent reviews or ratings, making it impossible to assess user satisfaction. The high recent review count and score for Thynk indicate strong user confidence. Edge: Thynk.
Joinways does not publicly list pricing, but it appears to lack a free trial or transparent fee structure. Thynk charges a base price of $600 per month, with no free tier or implementation fees, offering a predictable pricing model. Without transparent costs, Thynk’s value proposition is clearer, especially given its feature set and support.
Not ideal if your hotel needs deep CRM, content management, or automation capabilities. Joinways’s limited features make it less suitable for hotels seeking advanced event management tools.
Not ideal if your hotel prefers a minimal setup or has very limited event management needs. Thynk’s comprehensive features and integrations are best for medium to large hotels with complex event operations.
Thynk and Joinways serve different needs: Joinways is a venue-centric platform ideal for diverse event spaces, while Thynk specializes in hotel-specific sales and operational workflows. Thynk’s proven recent reviews, high ratings, and extensive feature set make it the stronger choice for hotels seeking a tailored, scalable event management solution. Joinways’s limited features and lack of recent feedback make it less suitable for hotel environments.
Choose Thynk if your hotel values a proven, hotel-focused platform with recent high user satisfaction, extensive integrations, and advanced automation capabilities. It is especially fitting for larger, complex properties that need comprehensive sales and event management tools.
Opt for Joinways only if your property requires a very basic event inquiry and operational platform, and you are prepared to manage with limited features and support. For most hotels, Thynk offers a more complete and reliable solution that aligns with current industry standards.
This detailed comparison provides the clarity you need to make an informed decision—prioritizing recent user feedback, feature breadth, and integration capacity. Based on current reviews and ratings, Thynk emerges as the stronger, more proven choice for hotel event management.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Prospecting & Lead Gen
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Inquiry Management
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Proposal Management
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| Customizable BEO, Proposal and Contract Documents | ||
| eSignatures | ||
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| Diagramming & Floorplanning | ||
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Workflow Automation
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| Task Management (Tasks & Reminders) | ||
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Contracts & Approvals
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| eSignatures | ||
| Customizable BEO, Proposal and Contract Documents | ||
| Contact Management/CRM | ||
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Communication & Collaboration
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| Client Communication Portal | ||
| Itinerary Printouts | ||
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| Attendee Messaging | ||
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Payments & Compliance
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Attendee Management
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| Event Checkin Management | ||
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| Meal Planning | ||
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Event Planning
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We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We want to be flexible, dynamic, and fast while we continue being exceptional in the German conference market, offering customers a unique experience from inquiry to execution, and..."
No published case study for this goal yet.
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
What hoteliers love
Thynk offers a robust task management system with integrated chat functionality, helping teams streamline workflow and reducing reliance on multiple a... Thynk offers a robust task management system with integrated chat functionality, helping teams streamline workflow and reducing reliance on multiple apps. Users appreciate the ability to assign responsibilities and automate follow-ups, but note a learning curve in setting up workflows.
Thynk excels in centralizing sales and event management, simplifying the handling of proposals and group requests. It provides a single platform for m... Thynk excels in centralizing sales and event management, simplifying the handling of proposals and group requests. It provides a single platform for managing various event-related tasks, which users find helpful for boosting efficiency.
The analytics dashboards are praised for providing valuable insights into market opportunities and performance metrics, aiding decision-making process... The analytics dashboards are praised for providing valuable insights into market opportunities and performance metrics, aiding decision-making processes. Yet, users mention that creating reports can be cumbersome due to dependencies on specific objects or lacking user-friendly features.
Where hoteliers push back
The intuitive interface of Thynk makes it accessible to new and experienced users alike. Despite this, some users report that onboarding and learning... The intuitive interface of Thynk makes it accessible to new and experienced users alike. Despite this, some users report that onboarding and learning the system initially require time, suggesting room for more comprehensive training resources.
Thynk's high level of customization allows it to adapt to specific hotel workflows, thereby reducing manual work and ensuring data consistency. Howeve... Thynk's high level of customization allows it to adapt to specific hotel workflows, thereby reducing manual work and ensuring data consistency. However, some users find the complexity of certain workflows and the lack of advanced integration a challenge to navigate.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Joinways and Thynk Event Management share many core Event Management Software features, but each has unique capabilities. Joinways offers 0 verified integration partners, while Thynk Event Management offers 13. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Thynk Event Management leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Joinways: No. Thynk Event Management: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Joinways has an HT Score of 0 and Thynk has 86. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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