The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
LIKE MAGIC shines in ease of use and customer support , with exclusive features like Hotel Website Check-in Portal and Lobby Kiosk.
Ictel Ingenieros S.L. shines .
Side-by-side ratings based on 29 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 29 | 0 |
After analyzing 29 verified reviews, LIKE MAGIC users most value its guest journey app, automation & integration, contactless check-in, while Ictel Ingenieros S.L. users highlight . Click any theme to see what reviewers say.
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Ictel Ingenieros S.L. |
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Guest Journey App
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Automation & Integration
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Contactless Check-in
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Design Flexibility
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Revenue Opportunities
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Analytics & Reporting
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Push Notification Delays
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Ictel Ingenieros S.L. |
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| Small (10-24 rooms) ▾ | #7 12 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 10 reviews | — |
| Large (75-199 rooms) | #8 3 reviews | — |
By Property Type
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Ictel Ingenieros S.L. |
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| Boutique ▾ | #11 6 reviews | — |
| Luxury | #15 2 reviews | — |
| Branded / Chain | #15 2 reviews | — |
| Extended Stay ▾ | #5 12 reviews | — |
By Region
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Ictel Ingenieros S.L. |
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| North America | #17 1 reviews | — |
| Europe ▾ | #5 27 reviews | — |
When choosing a contactless check-in solution, your hotel needs to consider both functionality and reliability. LIKE MAGIC (Check-in) by LIKE MAGIC and Rommatik by Ictel Ingenieros S.L. address this space, but their offerings diverge significantly. LIKE MAGIC boasts a strong user base, recent reviews, and a broad feature set, while Rommatik’s presence is limited, with no recent reviews or ratings. This makes LIKE MAGIC the more credible choice for most hoteliers.
Both products aim to streamline guest arrival experiences, reducing staff workload and improving guest satisfaction. However, LIKE MAGIC’s extensive feature set and proven track record with hotel integrations set it apart. Are you ready to explore which solution aligns best with your needs?
LIKE MAGIC is a comprehensive contactless check-in platform designed to enhance operational efficiency and guest satisfaction. It offers features like digital key access, self-service check-in, and integrations with hotel systems, all backed by 29 reviews and a high NPS score of 9.86/10. Its recent reviews highlight ease of use and strong customer support, making it a reliable choice.
Rommatik, on the other hand, provides AI-driven reputation management but currently has no reviews or user ratings. Without recent customer feedback or measurable performance data, it’s difficult to evaluate its real-world effectiveness. Does your hotel prioritize proven, review-backed technology?
If your hotel needs a robust, feature-rich contactless check-in platform with proven results, go with LIKE MAGIC. It’s suitable for hotels seeking automation, digital keys, and a seamless guest journey, especially those aiming to reduce staff while increasing guest engagement.
If your focus is primarily on managing online reputation and customer reviews, Rommatik might seem appealing—but its lack of recent reviews and user feedback makes it a less reliable choice. For hotels that prioritize operational tech backed by active user data, LIKE MAGIC clearly outperforms.
LIKE MAGIC scores an impressive 4.9/5 in ease of use, with a straightforward onboarding process rated at 4.78/5. Users consistently praise its intuitive interface and quick deployment, with many highlighting the minimal staff training needed to get started.
Rommatik has no publicly available ratings or reviews, making it impossible to assess its usability. Without user feedback, the assumption is that it remains untested at scale. Edge: LIKE MAGIC.
LIKE MAGIC offers 17 unique features, including hotel website check-in portals, device agnosticism, document scanning, ID verification, and pre-arrival upselling. These features directly support a contactless, personalized guest experience.
Rommatik does not list any distinct features or functionalities, only emphasizing reputation management. With no feature count or user feedback, it’s clear LIKE MAGIC provides a more comprehensive and tangible set of tools. Edge: LIKE MAGIC.
LIKE MAGIC boasts a high customer support rating of 4.83/5, with reviews emphasizing quick, helpful assistance and smooth onboarding. Hoteliers report that support staff are responsive and knowledgeable, facilitating easy deployment and ongoing operation.
Rommatik offers no available support or onboarding ratings, indicating a lack of publicly verified customer service data. Without user feedback, its support quality remains unverified. Edge: LIKE MAGIC.
LIKE MAGIC integrates with 10 verified partners, including Oracle Hospitality, Mews, SALTO Systems, and Adyen, allowing it to connect with various PMS, digital lock, and payment systems. Its extensive partner network enables smoother hotel operations.
Rommatik has only one verified partner, offering limited integration options. This restricts its ability to fit into diverse hotel tech stacks. Edge: LIKE MAGIC.
LIKE MAGIC’s review score of 74.02/100 and a 99% likelihood to recommend come from 29 reviews, with recent feedback praising its efficiency and ease of use. Hotels across various segments, especially urban and extended stay properties, rate it highly.
Rommatik has no reviews or ratings, making it impossible to gauge hotel satisfaction. Without recent data, LIKE MAGIC’s positive reputation clearly makes it the stronger choice. Edge: LIKE MAGIC.
LIKE MAGIC charges a flat base price of $700 per month, with no freemium or trial options available. Its transparent pricing reflects its comprehensive feature set.
Pricing for Rommatik is not publicly disclosed, which could be a barrier for hotels seeking budget clarity. Without clear cost information, LIKE MAGIC’s predictable pricing offers more confidence in planning. Edge: LIKE MAGIC.
Not ideal if your hotel is very small or only needs a simple check-in method without extensive tech integration.
Not ideal if you require a comprehensive check-in platform, digital keys, or integration with hotel systems—Rommatik isn’t designed for operational automation.
LIKE MAGIC offers a well-rounded, review-backed solution with a broad feature set, multiple integrations, and high usability, making it suitable for most hotels seeking contactless check-in. Its recent reviews and high ratings reinforce its reliability and effectiveness.
Rommatik is an AI reputation management tool that could serve hotels focused on online reviews and customer perception, but the lack of recent reviews and features makes it a less compelling choice for operational needs. It might fit niche markets, but for most hoteliers, LIKE MAGIC provides a clearer, more proven path.
If your goal is to streamline check-in, automate guest interactions, and integrate with existing hotel tech, LIKE MAGIC is the recommended choice. It’s better supported, more feature-complete, and backed by active user feedback.
Choose Rommatik only if reputation management is your sole priority. Otherwise, your hotel will likely benefit more from LIKE MAGIC’s comprehensive, review-backed platform that improves both operations and guest experience.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Ictel Ingenieros S.L. | |
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| Starting Price | From $700/mo | — |
According to HTR's product database, LIKE MAGIC (Check-in) and Rommatik share 0 features. Here are the key differences — features one has that the other lacks.
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Ictel Ingenieros S.L. |
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| Custom Questions | ||
| Device Agnostic | ||
| Hotel Website Check-in Portal | ||
| Lobby Kiosk | ||
| Self Service Checkin | ||
| Self Service Checkout |
Showing top differences. 5 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
No published case study for this goal yet.
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
No published case study for this goal yet.
What hoteliers love
The Guest Journey App serves as a centralized hub, integrating multiple communication channels and allowing guests to manage services digitally. Its i... The Guest Journey App serves as a centralized hub, integrating multiple communication channels and allowing guests to manage services digitally. Its intuitive design significantly reduces staffing needs while enhancing guest experience.
Users value LikeMagic for its seamless integration with existing systems like PMS and digital key systems. The automation of repetitive tasks, such as... Users value LikeMagic for its seamless integration with existing systems like PMS and digital key systems. The automation of repetitive tasks, such as housekeeping and payment processing, frees up hotel staff to focus on delivering exceptional guest experiences.
LikeMagic's contactless check-in feature is highly praised for enhancing guest convenience and reducing front desk congestion. Guests can check in via... LikeMagic's contactless check-in feature is highly praised for enhancing guest convenience and reducing front desk congestion. Guests can check in via mobile, offering a quick and hygienic process, particularly appreciated by international visitors.
Where hoteliers push back
LikeMagic is noted for driving upsell revenue through features like room upgrades and package add-ons. The platform's capabilities in integrating addi... LikeMagic is noted for driving upsell revenue through features like room upgrades and package add-ons. The platform's capabilities in integrating additional services, such as late checkouts or in-room dining, provide valuable opportunities for increasing revenue.
The need for more comprehensive analytics and reporting features is frequently mentioned. Users express a desire for advanced modules that track guest... The need for more comprehensive analytics and reporting features is frequently mentioned. Users express a desire for advanced modules that track guest engagement and provide key performance metrics, potentially leading to better decision-making and service improvements.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. LIKE MAGIC (Check-in) and Rommatik share many core Contactless Check-in features, but each has unique capabilities. LIKE MAGIC (Check-in) offers 10 verified integration partners, while Rommatik offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. LIKE MAGIC (Check-in) leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
LIKE MAGIC (Check-in): No. Rommatik: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. LIKE MAGIC has an HT Score of 75 and Ictel Ingenieros S.L. has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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