Lobbi Hotel Software vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 15, 2026  ·  209 verified reviews analyzed

TLDR

We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

ManCloud shines .

RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Mobile App.

See the full breakdown below ↓

How Does Lobbi Hotel Software Compare to RoomRaccoon PMS?

Side-by-side ratings based on 209 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.8/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.5/5
Starting Price From $700/mo From $1,000/mo
Verified Reviews 0 209

What Are the Pros and Cons of Lobbi Hotel Software vs RoomRaccoon PMS?

After analyzing 209 verified reviews, ManCloud users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

ManCloud ManCloud RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

ManCloud vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment ManCloud ManCloud RoomRaccoon RoomRaccoon
Small (10-24 rooms) #10 90 reviews
Mid-Size (25-74 rooms) #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment ManCloud ManCloud RoomRaccoon RoomRaccoon
Boutique #9 100 reviews
Luxury #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment ManCloud ManCloud RoomRaccoon RoomRaccoon
North America #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest satisfaction. Both Lobbi Hotel Software by ManCloud and RoomRaccoon PMS aim to simplify hotel management, but they differ significantly in features, user experience, and market presence. Your decision should hinge on your hotel’s size, location, and growth plans.

While ManCloud offers a comprehensive solution with a focus on regions like the Middle East and Africa, RoomRaccoon is more established with a broader global footprint and a stronger review profile. Which system aligns better with your hotel’s current needs and future ambitions?

Is Lobbi Hotel Software or RoomRaccoon PMS Better for Hotels?

Lobbi Hotel Software by ManCloud is designed to streamline administrative tasks like reservations and housekeeping coordination, primarily targeting hotels seeking a simple yet functional system. It has yet to receive recent reviews, and its zero-rated score indicates limited user feedback, which raises questions about its reliability and ongoing support.

Conversely, RoomRaccoon PMS boasts over 169 reviews, with recent feedback highlighting its ease of use, automation, and revenue potential. Its high 4.88/5 rating and 94% likelihood to recommend reflect a well-established, trusted platform. Are you comfortable with a product that lacks recent user insights, or do you prefer a proven platform with active user validation?

RoomRaccoon PMS vs Lobbi Hotel Software: Which Should Your Hotel Choose?

If your hotel needs a feature-rich, all-in-one platform that automates guest communications, manages revenue, and integrates with OTAs, RoomRaccoon is the clear choice. Its suite includes a booking engine, channel manager, and advanced revenue management, making it ideal for small to mid-sized hotels aiming to maximize revenue and streamline operations.

On the other hand, if your hotel primarily requires a straightforward booking and reservation management system in a region like the Middle East or Africa, Lobbi might suffice. However, given the lack of recent reviews and limited features, RoomRaccoon’s more comprehensive offering makes it the better option for most hotels seeking growth and efficiency.

Is Lobbi Hotel Software or RoomRaccoon PMS Easier to Use?

RoomRaccoon consistently scores 4.74/5 for ease of use, with many reviewers praising its intuitive interface, simple onboarding, and minimal staff training. Users also note that its mobile app and automation features make daily operations smoother, with a high level of staff adoption.

Lobbi's user experience remains undocumented due to the absence of recent reviews, making it difficult to assess its usability. Without user ratings or feedback, it’s safest to conclude that RoomRaccoon’s proven, user-friendly design offers a clear edge in ease of implementation and daily use.

Which Has Better Features: Lobbi Hotel Software or RoomRaccoon PMS?

RoomRaccoon offers an extensive set of 36 features, including a channel manager, booking engine, revenue management, guest profiles, and mobile app integration. Its features support automating guest communication, real-time reporting, and upselling, which directly impact revenue and guest experience.

Lobbi, with no documented features beyond reservation and booking management, falls short in comparison. It lacks the breadth of automation, revenue tools, and integrations that RoomRaccoon provides. Therefore, RoomRaccoon’s feature set offers a decisive advantage for hotels seeking a versatile management platform.

Which Has Better Customer Support: Lobbi Hotel Software or RoomRaccoon PMS?

RoomRaccoon’s support scores 4.53/5, with reviews citing responsive, knowledgeable assistance and a helpful onboarding process. Customers appreciate the proactive support during setup and ongoing issues, often describing it as prompt and effective.

In contrast, Lobbi’s support ratings are unavailable, but the lack of recent reviews raises concerns about ongoing customer service and support quality. Given the importance of reliable support, RoomRaccoon’s proven track record makes it the safer choice for hotels that value responsive assistance.

Which Has More Integrations: Lobbi Hotel Software or RoomRaccoon PMS?

RoomRaccoon offers 88 verified partners, including major integrations like RevControl, SiteMinder, Lightspeed, and Hotek, providing extensive options for connecting with other systems. Its marketplace also supports numerous third-party plugins, enhancing operational flexibility.

Lobbi’s integration count is limited to 10 verified partners, with no notable industry leaders. The narrower integration landscape constrains its adaptability, making RoomRaccoon the preferred platform for hotels that rely on a diverse tech stack and seamless connectivity.

Which Do Hoteliers Rate Higher: Lobbi Hotel Software or RoomRaccoon PMS?

RoomRaccoon’s high review count and recent positive ratings (4.88/5) demonstrate widespread hotel approval, especially among independent and small hotels. Smaller properties frequently praise its automation, revenue tools, and ease of use, with some reviews mentioning a 60% increase in RevPAR and over 70% direct bookings.

Lobbi has no recent reviews or ratings, making it impossible to gauge user satisfaction. Based on available data, RoomRaccoon clearly holds the trust and endorsement of the hotel community.

How Much Do Lobbi Hotel Software and RoomRaccoon PMS Cost?

RoomRaccoon's pricing starts at $1,000 per month with no trial or freemium options publicly available. It does not charge per room or offer a flexible monthly plan, which may be a consideration for smaller hotels.

Lobbi provides no publicly available pricing information, which could suggest a bespoke quote or limited market availability. Given RoomRaccoon’s transparent pricing model, you can better evaluate its value against your budget constraints.

What Type of Hotel Should Use Lobbi Hotel Software?

  • Hotels that primarily need a simple booking management tool and operate in regions like the Middle East or Africa.
  • Small hotels or inns looking for a straightforward reservation system without extensive automation requirements.
  • Teams that prefer minimal setup and basic operational features over advanced revenue management.
  • Not ideal if your hotel values automation, integrations, or requires robust guest engagement features.
  • Not suitable if your hotel is seeking a scalable, feature-rich platform to grow your business.

What Type of Hotel Should Use RoomRaccoon PMS?

  • Small hotels, boutique properties, and independent operators seeking an all-in-one platform.
  • Hotels aiming to increase direct bookings, improve revenue, and automate guest communications.
  • Properties looking for a system with built-in revenue management, channel connectivity, and guest profiling.
  • Teams that want a user-friendly system with mobile apps, automated emails, and real-time reporting.
  • Not ideal if your hotel is a large resort or chain requiring extensive customization and enterprise features.
  • Not suited for hotels in regions with limited internet connectivity or those preferring offline management options.

RoomRaccoon vs Lobbi: The Bottom Line for Hotels

RoomRaccoon is a comprehensive, user-friendly PMS with proven results in revenue growth, automation, and guest engagement. Its broad feature set and extensive integrations make it suitable for small to mid-sized hotels looking to scale and improve efficiency.

Lobbi, while potentially suitable for basic reservation needs in specific regions, lacks recent reviews and a proven feature set. Its limited integration options and support history make it less attractive for hotels aiming for growth or sophisticated operations.

If your hotel prioritizes a reliable, feature-rich system with strong community validation, RoomRaccoon is the clear choice. For basic reservation management in niche markets, Lobbi may suffice, but consider the limited support and feature scope before proceeding.

How Much Do Lobbi Hotel Software and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

ManCloud ManCloud RoomRaccoon RoomRaccoon
Starting Price From $700/mo From $1,000/mo

Which Features Does Lobbi Hotel Software Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, Lobbi Hotel Software and RoomRaccoon PMS share 15 features. Here are the key differences — features one has that the other lacks.

Feature ManCloud ManCloud RoomRaccoon RoomRaccoon
Booking Engine
Channel Manager
Guest profiles
Integrated CRS
Mobile App
Revenue management module

Showing top differences. 24 more features differ between these products.

Real-World Results: ManCloud vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
ManCloud ManCloud

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
ManCloud ManCloud

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
ManCloud ManCloud

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

ManCloud vs RoomRaccoon: The Bottom Line

ManCloud
ManCloud
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 10 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Unique capabilities

Channel Manager Revenue management module Booking Engine Mobile App Guest profiles
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)
Ease of Use RoomRaccoon 4.7 vs 0.0 (+4.7)
Customer Support RoomRaccoon 4.5 vs 0.0 (+4.5)
Value for Money RoomRaccoon 4.5 vs 0.0 (+4.5)
Onboarding RoomRaccoon 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Lobbi Hotel Software vs RoomRaccoon PMS

Can Lobbi Hotel Software replace RoomRaccoon PMS?

It depends on your requirements. Lobbi Hotel Software and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Lobbi Hotel Software offers 10 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Lobbi Hotel Software or RoomRaccoon PMS offer a free plan?

Lobbi Hotel Software: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Lobbi Hotel Software and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ManCloud has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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