The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgical Solution shines in ease of use and customer support , with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text).
roommaster shines when it comes to customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Revenue Management Module.
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 5 | 100 |
After analyzing 105 verified reviews, Lodgical Solution users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #51 2 reviews | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | #55 2 reviews | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
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| Boutique ▾ | #58 2 reviews | #22 35 reviews |
| Luxury ▾ | #52 2 reviews | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
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| North America ▾ | #30 5 reviews | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right property management system (PMS) can drastically influence your hotel's operational efficiency, guest experience, and profitability. Both Lodgical Solution and roommaster PMS aim to streamline hotel management, but their strengths and weaknesses differ significantly. Lodgical Solution offers a simpler, more user-friendly platform suited for smaller properties, while roommaster provides a more extensive feature set tailored for larger, multi-property operations. Your decision hinges on your specific property size, operational complexity, and technology needs.
Lodgical Solution’s recent reviews highlight its ease of use and affordability, but it’s limited by a smaller user base and fewer recent feedback points, which reduces confidence in its current performance. In contrast, roommaster benefits from a broader deployment, more recent reviews, and higher ratings, especially for customer support and feature depth. Are you prepared to prioritize a more established, feature-rich system, or do you want a straightforward, budget-friendly option?
roommaster PMS stands out as the more reliable choice due to its extensive feature set, larger review base, and recent positive feedback. Lodgical Solution, despite a promising feature set for smaller properties, struggles with limited recent reviews and a narrower user community, making it less dependable at this stage. If your hotel is a larger operation or plans to grow, roommaster’s proven track record makes it the safer investment.
Both Lodgical Solution and roommaster address core hotel management challenges like reservations, guest data, and operational reporting. Lodgical aims to simplify daily operations for small to mid-sized hotels with an intuitive interface, while roommaster targets a broader range of property types, including larger hotels and chains, with more advanced features.
Lodgical Solution boasts a user-friendly design with high ease-of-use ratings (4.8/5), making staff training faster and less resource-intensive. roommaster, with its comprehensive reporting (270+ reports) and automation features, is more suited for properties that need detailed data analytics and streamlined multi-property management. Do you prefer a straightforward platform or a more detailed, data-driven system?
Edge: roommaster.
If your hotel is small, boutique, or in the budget segment, Lodgical Solution’s affordability, ease of use, and quick onboarding (4.67/5) make it an attractive option. Its primary strength lies in providing essential property management functions without overwhelming your staff or budget.
Conversely, if your hotel is a larger property, or you operate multiple locations requiring sophisticated automation, extensive reporting, and integrations, roommaster’s broad feature set (33 exclusive features) and more recent, high-volume reviews (83 reviews in past six months) make it the better choice. Its ability to handle complex operations and provide real-time insights is unmatched for larger hotels.
Choose Lodgical for simplicity and cost-efficiency; go with roommaster for scalability and depth.
Edge: roommaster.
Lodgical Solution excels with a high ease-of-use rating (4.8/5) based on user reviews emphasizing its intuitive interface, quick onboarding, and minimal training requirements. Several users praise how quickly staff can master reservations and front desk functions, reducing operational disruptions.
roommaster, with a score of 4.22/5, is also rated highly for usability, but some reviews mention a steeper learning curve and interface that could improve in visual clarity. Support for mobile and cloud access in roommaster enhances usability for managers on the move, but the interface needs refinement for easier navigation.
Edge: Lodgical Solution.
roommaster’s feature count is significantly higher, offering 33 exclusive features like Revenue Management Module, Point of Sale, Booking Engine, Guest Feedback Management, and Automated Night Audit. These tools support complex, multi-faceted hotel operations and revenue optimization.
Lodgical Solution provides 2 unique features: Drag-n-Drop Tapechart and Mobile Device Notes & Tasks (Voice-to-Text). While sufficient for smaller properties, it lacks advanced modules like channel management or integrated guest communication tools.
For hotels needing a feature-rich, automation-heavy platform, roommaster leads decisively. Lodgical provides essential features but may fall short as your property grows.
Edge: roommaster.
Lodgical Solution’s support scores (4.6/5) are backed by recent reviews praising prompt, professional responses and helpful staff. One reviewer noted, “The staff are friendly and patient,” emphasizing ease of communication and support quality.
roommaster’s support (4.25/5) also receives praise, but some users report slower response times and inconsistencies, especially regarding training and onboarding. However, many appreciate the ongoing assistance and support for troubleshooting.
Given the recent review count and overall ratings, Lodgical’s support quality is currently more reliable.
Edge: Lodgical Solution.
roommaster boasts 56 verified integrations, including major booking engines, channel managers, and POS systems. It supports seamless operations across a variety of third-party software, streamlining workflows for larger hotels and chains.
Lodgical Solution offers 20 verified partners, including some notable integrations like Nonius, RateBoard, and GuestCentric, but lacks the extensive ecosystem that roommaster supports. Its ecosystem is sufficient for small to mid-sized properties but limits options for complex setups.
Edge: roommaster.
roommaster’s recent review volume (83 reviews in last six months) and high ratings (4.33/5 overall) demonstrate stronger user confidence. Hotels across various segments—especially boutique, resort, and midsize properties—rate roommaster highly for operational efficiency and support.
Lodgical Solution, with only 5 reviews and an overall rating of 0/5, offers limited feedback, most of which is outdated or repetitive. Its low review count and lack of recent feedback make it less trusted as a current solution.
Therefore, hoteliers favor roommaster based on recent performance and user satisfaction.
Edge: roommaster.
Lodgical Solution's pricing information is unavailable, which suggests it may not follow a typical transparent pricing model or is tailored per client. Its focus on affordability for small properties hints at a lower, variable cost structure.
roommaster charges a flat $500 base price, with no ongoing monthly fees or implementation costs disclosed. Its pricing is straightforward, making budget planning easier for prospective buyers.
If pricing transparency is critical, roommaster’s clear fee structure is advantageous.
The core difference between these two systems lies in their scope: Lodgical Solution provides a straightforward, easy-to-use PMS for small properties, while roommaster offers a feature-rich platform designed for larger, more complex operations.
If your hotel is small, budget-conscious, or just starting out, Lodgical Solution’s simplicity and affordability make it a good fit. If you manage multiple properties or need detailed analytics, automation, and integrations, roommaster’s extensive features and recent positive reviews make it the clear choice.
Choose Lodgical for ease and economy; opt for roommaster when scale and complexity demand more.
In summary, roommaster’s recent reviews, broader feature set, higher integration count, and larger hotel user base position it as the more reliable and versatile choice. Lodgical Solution, while promising for small hotels, remains limited by a small review footprint and fewer features, making it less suitable for larger or growing properties.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $500/mo |
According to HTR's product database, Lodgical Solution and roommaster PMS share 27 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| Cloud based | ||
| Drag-n-Drop Tapechart | ||
| EPoS | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Multi-currency | ||
| Property Management System | ||
| Revenue management module |
Showing top differences. 23 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
Unique capabilities
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodgical Solution and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. Lodgical Solution offers 20 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.1/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgical Solution: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgical Solution has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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