Lodgical Solution vs. RoomRaccoon PMS: Which Is Right for You?

Updated May 15, 2026  ·  214 verified reviews analyzed

TLDR

We analyzed 214 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Lodgical Solution shines , with exclusive features like Guest Communication (SMS Messaging) and Native Email Marketing.

RoomRaccoon shines when it comes to user interface and experience — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Mobile App.

See the full breakdown below ↓

How Does Lodgical Solution Compare to RoomRaccoon PMS?

Side-by-side ratings based on 214 verified hotelier reviews on HTR.

HTScore
0
80
Likelihood to Recommend
80%
94%
Ease of Use
4.8/5
4.8/5
Customer Support
4.6/5
4.5/5
Value for Money
4.2/5
4.5/5
Starting Price Contact sales From $1,000/mo
Verified Reviews 5 209

What Are the Pros and Cons of Lodgical Solution vs RoomRaccoon PMS?

After analyzing 214 verified reviews, Lodgical Solution users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.

Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
Pros
+ User Interface and Experience
+ All-in-one System
+ Automated Emails and Documents
Cons
Service and Support
Integration Limitations
System Bugs and Stability Issues

Lodgical Solution vs RoomRaccoon: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
Small (10-24 rooms) #51 2 reviews #10 90 reviews
Mid-Size (25-74 rooms) #55 2 reviews #17 27 reviews
Large (75-199 rooms) #14 7 reviews
X-Large (200+ rooms) #19 0 reviews

By Property Type

Segment Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
Boutique #58 2 reviews #9 100 reviews
Luxury #52 2 reviews #9 64 reviews
Branded / Chain #14 29 reviews
Extended Stay #7 28 reviews

By Region

Segment Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
North America #30 5 reviews #24 7 reviews
Europe #5 123 reviews
Asia Pacific #31 4 reviews
Middle East #31 1 reviews

The Decision

Choosing the right property management system (PMS) is vital for your hotel's operational efficiency and guest experience. Both Lodgical Solution and RoomRaccoon aim to streamline your processes, but they diverge significantly in scale, features, and user feedback. Lodgical Solution, with its focus on small to mid-sized hotels, offers a comprehensive yet less globally active platform, while RoomRaccoon, with its large review base and recent activity, caters strongly to independent hotels and small properties eager for automation and integration. Which platform aligns better with your hotel’s needs?

Is Lodgical Solution or RoomRaccoon Better for Hotels?

Lodgical Solution is designed mainly for small to mid-sized hotels, resorts, and guesthouses, providing core management features that focus on operational tasks like reservations, housekeeping, and billing. RoomRaccoon, on the other hand, serves a broader spectrum, from boutique hotels to independent resorts, emphasizing automation, channel management, and booking integrations.

Lodgical’s strength lies in its user-friendly interface and stability, with only five reviews in the past six months, suggesting a quieter market presence but recent stability. RoomRaccoon has more recent reviews—five in the last six months—and boasts a high recommendation rate of 94%, indicating active development and strong user trust.

Do you prioritize stability and simplicity, or are you seeking a modern, actively supported platform with a larger community?

Lodgical Solution vs RoomRaccoon: Which Should Your Hotel Choose?

If your hotel is a small property seeking a straightforward, reliable management system with solid core functionalities, Lodgical Solution is the safer bet. Its ease of use, stability, and familiarity among small hotel operators make it ideal for properties that want basic PMS features without complex integrations.

Conversely, if your hotel aims to scale with advanced automation, dynamic pricing, integrated booking engines, and channel management, RoomRaccoon is the better fit. Its extensive feature set—including an all-in-one platform for reservations, channel management, and reporting—appeals to independent hoteliers looking for efficiency and growth tools.

In summary, choose Lodgical if simplicity and stability are paramount; go with RoomRaccoon for automation, integrations, and a growing community.

Is Lodgical Solution or RoomRaccoon Easier to Use?

Lodgical Solution scores a 4.8/5 for ease of use, indicating a very intuitive interface, especially for small teams or staff new to PMS platforms. Its onboarding process is rated 4.67/5, reflecting straightforward setup and training.

RoomRaccoon is close behind, with a 4.74/5 ease-of-use rating and onboarding at 4.61/5, praised for its intuitive design and user-friendly features. Reviewers highlight how easy it is for staff to manage bookings, check-ins, and reports with minimal training.

Edge: Lodgical Solution.

Which Has Better Features: Lodgical Solution or RoomRaccoon?

Lodgical Solution offers 10 unique features, including guest communication via SMS, native email marketing, task management, and online support, aimed at small to mid-sized hotels seeking operational clarity. Its features emphasize communication, automation, and compliance, with a focus on simplifying daily tasks.

RoomRaccoon boasts 32 features, including a revenue management module, automated night audit, mobile app, multi-currency, integrated ID scanners, guest profiles, and detailed analytics. It provides a broader range of automation, revenue tools, and integrations, especially suited for independent hotels looking to grow revenue and streamline multi-channel distribution.

Edge: RoomRaccoon.

Which Has Better Customer Support: Lodgical Solution or RoomRaccoon?

Lodgical Solution maintains a high customer support score of 4.6/5, with reviews emphasizing responsive, helpful staff and quick problem resolution. Users note that support is readily available, especially for onboarding and troubleshooting.

RoomRaccoon scores a 4.53/5, with many reviews praising its responsiveness and proactive support, particularly during critical issues. Users appreciate the dedicated team that responds effectively to feedback, though some mention occasional delays.

Edge: Lodgical Solution.

Which Has More Integrations: Lodgical Solution or RoomRaccoon?

RoomRaccoon leads significantly with 88 verified integrations, including popular systems like Sage, WuBook, and RevControl, offering extensive flexibility for independent hotels. It provides seamless connections with OTAs, payment gateways, and revenue management tools, reducing manual work.

Lodgical Solution offers 20 verified partners, including Nonius, RateBoard, and Onity, with some integrations tailored to small properties. While fewer in number, it covers essential third-party systems but may lack some of the breadth seen in RoomRaccoon.

Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Lodgical Solution or RoomRaccoon?

RoomRaccoon enjoys a higher overall rating of 4.88/5, with its recent reviews in the last six months confirming strong satisfaction and an impressive 94% likelihood to recommend, especially among independent hotels. Its user reviews highlight automation, ease of use, and revenue growth as key strengths.

Lodgical Solution has a 0/5 HTR Score, indicating minimal recent online feedback. While reviews praise its stability and simplicity, the limited review count makes it harder to gauge current performance, giving RoomRaccoon the edge in user perception.

Edge: RoomRaccoon.

How Much Do Lodgical Solution and RoomRaccoon Cost?

Lodgical Solution does not publicly disclose a pricing model, which suggests a custom quote based on property size and needs. It is generally positioned as an affordable option for small to midsize hotels.

RoomRaccoon charges a $1,000 monthly base fee, with no additional costs for channels or features. Its transparent pricing appeals to small hotels seeking predictable expenses, but larger properties may find it costly.

What Type of Hotel Should Use Lodgical Solution?

  • Hotels that seek a stable, easy-to-implement PMS with core management features.
  • Small to mid-sized properties prioritizing simplicity and minimal operational complexity.
  • Teams that prefer a straightforward solution with dedicated support.
  • Hotels that do not require advanced revenue management or extensive integrations.

Not ideal if your hotel is rapidly scaling, needs sophisticated automation, or extensive third-party integrations.

What Type of Hotel Should Use RoomRaccoon?

  • Independent hotels, boutique properties, and small resorts looking for automation and multi-channel distribution.
  • Teams wanting integrated booking engines, channel management, and revenue management.
  • Hotels aiming to increase direct bookings and optimize revenue with dynamic pricing.
  • Properties seeking user-friendly software that minimizes manual tasks and increases operational speed.

Not ideal if your hotel is a large chain or requires enterprise-level features like complex property-wide management or advanced multi-property automation.

RoomRaccoon vs Lodgical Solution: The Bottom Line for Hotels

The core difference is scale and feature breadth. Lodgical Solution offers a straightforward property management system suited for small properties that value stability and simplicity. RoomRaccoon provides a feature-rich, automation-focused platform that helps independent hotels grow revenue and streamline operations.

If your hotel needs a reliable, easy-to-use system with essential functionalities, Lodgical is a solid choice. If growth, automation, and multi-channel management are priorities, RoomRaccoon is the smarter pick.

Choose Lodgical if you prioritize stability and core features at a lower complexity. Opt for RoomRaccoon when you’re ready to automate, expand, and maximize revenue with a modern, integrated platform.

In conclusion, RoomRaccoon’s recent reviews, high ratings, and extensive feature set make it the clearer choice for most independent hoteliers today. Its active community and ongoing development suggest it’s well-positioned to support your hotel’s growth.

How Much Do Lodgical Solution and RoomRaccoon PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
Starting Price From $1,000/mo

Which Features Does Lodgical Solution Have That RoomRaccoon PMS Doesn't (and Vice Versa)?

According to HTR's product database, Lodgical Solution and RoomRaccoon PMS share 19 features. Here are the key differences — features one has that the other lacks.

Feature Lodgical Solution Lodgical Solution RoomRaccoon RoomRaccoon
Automated night audit
Automated reminders
Calendar view
Cloud based
Digital Registration
Guest Communication (SMS Messaging)
Guest Messaging
Mobile App
Multi-currency
Native Email Marketing
Revenue management module
Task Management

Showing top differences. 30 more features differ between these products.

Real-World Results: Lodgical Solution vs RoomRaccoon by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Lodgical Solution Lodgical Solution

No published case study for this goal yet.

RoomRaccoon Buff and Fellow Small
+ 60% increase in RevPAR in a year by implementing RoomRaccoon
+ �s dynamic pricing tools.
+ 781% ROI on RaccoonUpsell subscription - RoomRaccoon

"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."

Frikkie du Toit
Frikkie du Toit
Hotel Owner
Increase Operational Efficiency
Lodgical Solution Lodgical Solution

No published case study for this goal yet.

RoomRaccoon O'Two Boutique Hotel Small
+ 307% ROI on Annual RaccoonUpsell subscription just from ancillary revenue
+ 46% direct bookings
+ Reduced human error by automating payments

"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."

Jayson van Noordwyk
Jayson van Noordwyk
General Manager
Improve Guest Experience
Lodgical Solution Lodgical Solution

No published case study for this goal yet.

RoomRaccoon Steenhof Suites Small
+ 1836% ROI on RaccoonUpsell
+ 50% of guests check-in online
+ 127% increase in RevPAR

"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."

Lodgical Solution vs RoomRaccoon: The Bottom Line

Lodgical Solution
Lodgical Solution
4.0/5 from 5 reviews

Unique capabilities

Guest Communication (SMS Messaging) Native Email Marketing Task Management Automated reminders Digital Registration
4.8/5 ease of use 4.6/5 support 20 integrations
Visit Profile
RoomRaccoon
RoomRaccoon
4.7/5 from 209 reviews

What hoteliers love

User Interface and Experience 79% positive

Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.

All-in-one System 100% positive

RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.

Automated Emails and Documents 84% positive

Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.

Where hoteliers push back

Service and Support 65% negative

While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.

Integration Limitations 74% negative

Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.

Ranks higher for

Mid-Size (25-74 rooms) #17 vs #55
Small (10-24 rooms) #10 vs #51
X-Small (< 10 rooms) #6 vs #38
Bed & Breakfast & Inns #9 vs #54

Unique capabilities

Revenue management module Calendar view Automated night audit Mobile App Cloud based
4.7/5 ease of use 4.5/5 support 88 integrations
Visit Profile

Where the ratings diverge most

Overall Rating RoomRaccoon 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About Lodgical Solution vs RoomRaccoon PMS

Can Lodgical Solution replace RoomRaccoon PMS?

It depends on your requirements. Lodgical Solution and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Lodgical Solution offers 20 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Lodgical Solution or RoomRaccoon PMS offer a free plan?

Lodgical Solution: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Lodgical Solution and RoomRaccoon PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgical Solution has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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