Compare Medallia vs Hotel Speaker vs Loopon Post Stay

Medallia

Medallia

8 reviews
Hotel Speaker

Hotel Speaker

27 reviews
Loopon

Loopon Post Stay

25 reviews

Compare Medallia vs Hotel Speaker vs Loopon Post Stay

Guest Survey Software vendor comparison between Medallia vs Hotel Speaker vs Loopon Post Stay. Find out which Guest Survey Software is right for you based on realtime data from 60 verified hotelier reviews across 16 countries.

Medallia

Medallia

Ranked 7 (out of 25)

4.8
8 reviews
View profile
Hotel Speaker

Hotel Speaker

Ranked 6 (out of 55)

4.8
27 reviews
View profile
Loopon

Loopon

Ranked 4 (out of 25)

4.4
25 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

Hotel Speaker

80 HTScore Icon

Loopon Post Stay

24 HTScore Icon
Popularity

Medallia

8 verified reviews

Hotel Speaker

27 verified reviews

Loopon Post Stay

25 verified reviews
Likelihood to Recommend

Medallia

96%

Hotel Speaker

95%

Loopon Post Stay

87%
Ease of Use

Medallia

4.6

Hotel Speaker

4.9

Loopon Post Stay

4.4
ROI

Medallia

4.5

Hotel Speaker

4.7

Loopon Post Stay

4.4
Implementation

Medallia

4.9

Hotel Speaker

4.9

Loopon Post Stay

4.3
Customer Support

Medallia

4.8

Verified Customer Support

Hotel Speaker

4.9

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Certificate of Excellence

Medallia

Hotel Speaker

Loopon Post Stay

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Hotel Speaker

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
Hotel Speaker
vs.
Loopon

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Hotel Speaker

City Center Hotels - 26%
Branded Hotels - 26%
Luxury Hotels - 15%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%
Featured clients
-

Hotel Speaker

Hotel Speaker doesn’t have any featured brands available

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Speaker Average Hotel Speaker

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hotel Speaker

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Medallia
vs.
Hotel Speaker
vs.
Loopon

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Hotel Speaker

Personalised, perfectly written in all languages

Communications Manager from Les Roquetes (Spain)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Hotel Speaker

Excellent service, excellent platform.

General Manager from München (Germany)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations
References
-

Hotel Speaker

Hotel Speaker doesn’t have any references available
-

General Info

Screenshots
Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Software (1)

Hotel Speaker

Listings Management (1)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)
Recent Company Updates
-

Hotel Speaker

Hotel Speaker doesn’t have any recent company updates

-
Recent Articles

Hotel Speaker

Hotel Speaker doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles