Compare Monscierge Guest Messaging vs Akia vs Shiji ReviewPro

Monscierge

Monscierge Guest Messaging

275 reviews
Akia

Akia

117 reviews
Shiji Group

Shiji ReviewPro

42 reviews

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Compare Monscierge Guest Messaging vs Akia vs Shiji ReviewPro

Guest Messaging Software vendor comparison between Monscierge Guest Messaging vs Akia vs Shiji ReviewPro. Find out which Guest Messaging Software is right for you based on realtime data from 434 verified hotelier reviews across 44 countries.

Monscierge

Monscierge

Ranked 12 (out of 69)

4.8
275 reviews
View profile
Akia

Akia

Ranked 8 (out of 69)

4.9
117 reviews
View profile
Shiji Group

Shiji Group

Ranked 10 (out of 69)

4.1
42 reviews
View profile

Ratings Summary

HT Score

Monscierge Guest Messaging

27 HTScore Icon

Akia

79 HTScore Icon

Shiji ReviewPro

74 HTScore Icon
Popularity

Monscierge Guest Messaging

275 verified reviews

Akia

117 verified reviews

Shiji ReviewPro

42 verified reviews
Likelihood to Recommend

Monscierge Guest Messaging

96%

Akia

98%

Shiji ReviewPro

81%
Ease of Use

Monscierge Guest Messaging

4.7

Akia

4.9

Shiji ReviewPro

4.2
ROI

Monscierge Guest Messaging

4.7

Akia

4.8

Shiji ReviewPro

3.7
Implementation

Monscierge Guest Messaging

4.8

Akia

4.7

Shiji ReviewPro

3.9
Customer Support

Monscierge Guest Messaging

4.9

Verified Customer Support

Akia

4.9

Verified Customer Support

Shiji ReviewPro

3.8

Verified Customer Support

Certificate of Excellence

Monscierge Guest Messaging

Akia

Shiji ReviewPro

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Guest History

Secured Data Protection

SMS text messaging

Open API

Monscierge Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Shiji ReviewPro

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Monscierge
vs.
Akia
vs.
Shiji Group

Customers

Top 3 Segments

Monscierge Guest Messaging

Boutiques - 35%
Branded Hotels - 27%
Other - 19%

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

Shiji ReviewPro

Resorts - 21%
Other - 10%
Branded Hotels - 10%
Featured clients
-

Akia

Shiji ReviewPro

Shiji Group doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Monscierge Guest Messaging

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Shiji ReviewPro

Pricing Available By Request
Shiji Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Monscierge
vs.
Akia
vs.
Shiji Group

What Customers Are Saying

Most Recent Review

Monscierge Guest Messaging

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

Shiji ReviewPro

Lucy Chatbot

Guest relation manager from Castagneto Carducci (Italy)
Most Positive Review

Monscierge Guest Messaging

Great customer service, answered all our questions!

Field Ops

Akia

So easy!

Sales & Events Manager

Shiji ReviewPro

Excellent partner, please continue like that!

Rooms Division Manager
Most Critical

Monscierge Guest Messaging

Apple TV Onboarding in Alaska

Owner

Akia

Seamless Guest Servicing and Messaging

Property manager

Shiji ReviewPro

Review of Shiji

Front Office Manager from Sydney (Australia)
References
-

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

Shiji ReviewPro

Shiji Group doesn’t have any references available

General Info

Screenshots
Integrations

Monscierge Guest Messaging

Hotel CRM & Email Marketing (4) Property Management Systems (4) Booking Engine (3)

Akia

Property Management Systems (20) Hotel Management Software (9) Booking Engine (5)

Shiji ReviewPro

Booking Engine (8) Hotel CRM & Email Marketing (7) Guest Messaging Software (7)