The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Newhotel shines , with exclusive features like Guest Feedback Management.
Noovy shines in ease of use and customer support , with exclusive features like Native Email Marketing and Revenue Management Module.
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 1 | 27 |
After analyzing 28 verified reviews, Newhotel users most value its , while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.
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Ease of Use
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Channel Connectivity
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All-in-One Functionality
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Customer Support
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Revenue Management
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Translation Issues
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #44 1 reviews | #27 13 reviews |
| Mid-Size (25-74 rooms) ▾ | #47 0 reviews | #19 11 reviews |
| X-Large (200+ rooms) | — | #15 1 reviews |
By Property Type
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| Boutique ▾ | #46 0 reviews | #21 17 reviews |
| Luxury | #39 1 reviews | #34 2 reviews |
| Branded / Chain | — | #33 2 reviews |
| Extended Stay | — | #28 1 reviews |
By Region
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| Europe ▾ | #34 1 reviews | #12 25 reviews |
| Middle East | — | #11 2 reviews |
Choosing between Newhotel by Newhotel and Noovy by Noovy hinges on what your hotel needs most. Both promise to streamline operations, but they approach it differently—Newhotel offers a broad, scalable platform with many modules, while Noovy emphasizes ease of use and affordability with extensive automation features. Given your options, which system aligns better with your current priorities: a comprehensive, customizable solution or a straightforward, user-friendly platform?
Newhotel is designed as a fully integrated, multi-functional management suite, suitable for hotels seeking depth and scalability. Noovy provides a more streamlined experience with fewer modules but a highly rated user interface and rapid implementation. The decision boils down to whether you prioritize breadth or simplicity.
Both products aim to improve hotel operations, but their core approaches differ. Newhotel combines multiple functions—PMS, POS, Spa, Events, and more—into one platform, suitable for multi-property groups or hotels seeking a versatile system. In contrast, Noovy focuses on automation and connectivity, emphasizing a single, easy-to-use platform that consolidates PMS, channel management, booking, and revenue tools.
Newhotel’s extensive features and multi-language support make it suitable for hotels with complex needs or international operations. Noovy’s focus on automation, cost-effectiveness, and user experience makes it ideal for small to mid-sized hotels that want quick deployment and minimal fuss. Are you looking for a flexible, scalable system or a straightforward solution that gets the job done efficiently?
If your hotel needs a scalable, multi-module system capable of managing complex operations across multiple regions, Newhotel is the better fit. It’s ideal if you want comprehensive control over sales, marketing, and property management, especially if you plan to grow or operate in diverse markets.
If your team requires a simple, fast-to-implement platform that emphasizes automation, connectivity, and ease of use—especially if you’re a boutique or city-center property—Noovy stands out. Its high user ratings and affordability make it perfect for hoteliers who want a complete system without the complexity of extensive modules.
In summary, choose Newhotel if you seek a broad, customizable platform; opt for Noovy if your goal is quick deployment, automation, and user-friendly operations.
Both platforms are rated highly for ease of use, with Newhotel earning a 4/5 and Noovy a 4.62/5. Newhotel’s interface is functional but has some criticisms for being rigid and occasionally unintuitive, likely due to its extensive feature set. Its onboarding process is rated at 4/5, indicating a relatively straightforward initial setup but possibly a learning curve.
Noovy, on the other hand, consistently receives praise for its user-friendly design, fast onboarding, and minimal training requirements. Reviewers highlight its attractive interface and simplicity, which reduces staff resistance and accelerates adoption. Edge: Noovy.
Newhotel offers 12 core features, including PMS, POS, Spa & Wellness, and multi-property management, with three additional unique modules like Guest Feedback and Gift Vouchers. However, Noovy provides 41 features, including Revenue Management, Online Check-in/Checkout, Guest CRM, Automated Night Audit, and Digital Registration, covering a broader spectrum of hotel operations.
Noovy’s extensive list supports modern, automated hotel management, with modules designed for revenue optimization and guest communication. Newhotel’s specialty features are more about tailored solutions and multi-purpose integrations but lack the depth of Noovy.
Edge: Noovy.
Newhotel’s support ratings sit at 4/5, with reviews mentioning that it’s quick to learn but sometimes rigid in handling complex issues. Its support team is viewed as helpful, but some users note that the platform’s ongoing development can cause occasional delays or limitations.
Noovy’s customer support scores higher at 4.71/5, with reviews emphasizing friendly, fast, and reliable service. Users praise Noovy’s responsiveness and the clarity of communication, which many find crucial for smooth operations. Review quotes include: “Very good support, connect with any distribution channels, save you a lot of time.”
Edge: Noovy.
Noovy enjoys significantly higher ratings across all segments. It has a 5/5 overall rating based on 21 recent reviews, with a likelihood to recommend of 99%. Hoteliers in boutique, city-center, and budget properties particularly appreciate its ease of use and automation.
Newhotel’s review count is minimal (only 1 recent review), with a 3/5 rating and a 60% likelihood to recommend. Its user base appears limited, and the reviews reflect some dissatisfaction with rigidity and the learning curve.
Edge: Noovy.
Newhotel’s pricing details are not publicly available, but it’s described as a premium, scalable solution likely involving custom quotes, implementation fees, or subscription plans. Noovy’s flat rate is $600 per month per property, with no setup or hidden costs, making it transparent and predictable.
If budget is a concern and your hotel prefers straightforward pricing, Noovy offers a clear, affordable monthly fee. For larger, complex operations, Newhotel might require a tailored quote based on your needs.
The core difference between the two lies in their scope and complexity. Newhotel offers a broad, multi-functional system suited for large or multi-property hotels seeking detailed control and scalability. Noovy provides a streamlined, automation-focused platform that’s ideal for properties prioritizing ease of use, rapid deployment, and cost-effectiveness.
Choose Newhotel if your hotel needs a highly scalable, multi-module solution that can grow with your business, especially if operating internationally. Opt for Noovy if your hotel benefits from a simple, all-in-one platform with high ratings and a focus on automation, connectivity, and user experience.
In conclusion, for most hoteliers valuing recent reviews, high user satisfaction, and proven automation, Noovy emerges as the clearer choice. Its 21 reviews and 99% recommendation rate underline its appeal for modern, efficiency-driven hotels.
Note: Pricing details for Newhotel are not publicly disclosed, so precise comparisons are limited. Your final decision should consider your specific operational needs and budget constraints.
According to HTR's product database, Newhotel and Noovy share 9 features. Here are the key differences — features one has that the other lacks.
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| Direct billing | ||
| Gift Vouchers | ||
| Guest Feedback Management | ||
| Native Email Marketing | ||
| Rate Shopping Module | ||
| RevPaR & ADR Reports | ||
| Revenue Management Module | ||
| Transactional Emails (booking, folios, etc) | ||
| Website Development |
Showing top differences. 32 more features differ between these products.
Unique capabilities
What hoteliers love
The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.
HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.
Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.
Where hoteliers push back
Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.
There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Newhotel and Noovy share many core Hotel Management Software features, but each has unique capabilities. Newhotel offers 28 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy leads in ease of use at 4.7/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Newhotel: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Newhotel has an HT Score of 0 and Noovy has 64. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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