Noovy vs. Preno HMS:
Which Is Right for You?

The Decision

Choosing between Noovy by Noovy and Preno HMS hinges on your hotel’s operational needs, budget, and growth ambitions. Both products aim to streamline hotel management, but they diverge in features, regional presence, and user experience. Your team needs to evaluate which tool aligns best with your current challenges and future plans.

Noovy offers a broader feature set and more extensive integrations, while Preno provides a highly rated, easy-to-use system with strong support. Which factors matter most for your hotel’s success?

Is Noovy or Preno Better for Hotels?

Both Noovy and Preno serve as all-in-one hotel management solutions, aiming to reduce complexity for your team. Noovy emphasizes comprehensive connectivity, including modules like revenue management, digital registration, and multi-currency support, designed to cover nearly every operational aspect.

Preno, on the other hand, focuses on simplicity and ease of use, with a highly-rated interface and quick onboarding. Its streamlined approach caters well to properties prioritizing straightforward workflows with less need for extensive customization.

The key difference lies in their feature depth and regional reach. Noovy boasts more features—22 exclusive to its platform—targeting hotels that want a highly integrated, multi-functional system. Preno’s strength is its intuitive design, appealing to hotels seeking rapid adoption and excellent support.

Are you looking for a feature-rich platform or a more straightforward, user-friendly system?

Noovy vs Preno: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform with extensive modules like revenue management, multi-currency, and integrated ID scanners, Noovy is the clear choice. Its large feature set and proven connectivity with over 40 partners make it ideal for mid-sized to larger hotels aiming to automate and expand.

If simplicity, quick setup, and excellent support matter most, Preno suits properties that value ease of use and fast implementation. It’s a better fit for small hotels, boutique properties, and those new to hotel management software, especially if your team prefers intuitive workflows and real-time support.

For hotels prioritizing a broad feature set and regional flexibility, Noovy’s more extensive modules provide an edge. For those valuing quick learning curves and reliable support, Preno outperforms with its high user ratings and dedicated customer service.

Is Noovy or Preno Easier to Use?

Noovy’s UI is designed to be comprehensive but has been critiqued for its aesthetic and translation issues; it scored a 4.62/5 on ease of use with 21 reviews, all highly positive. Users praise its reliability and connectivity but note some design concerns.

Preno consistently scores higher on usability, with a 4.86/5 rating from 58 reviews, reflecting its intuitive interface and straightforward workflows. Reviewers highlight how staff can learn the system quickly, reducing training time and errors.

Considering recent feedback and review volume, Preno’s interface and onboarding process clearly resonate better with users.

Edge: Preno.

Which Has Better Features: Noovy or Preno?

Noovy offers 22 features exclusive to its platform, including multi-currency support, revenue management, digital registration, online check-in/out, integrated payment terminals, and guest messaging. These tools make it a comprehensive system for hotels seeking automation across multiple departments.

Preno provides a single unique feature—website development—and covers 28 shared features, such as channel management, booking engine, invoicing, and reporting. Its focus remains on core management functions with less complexity.

While Noovy’s richer feature set suits hotels that need advanced modules and integrations, Preno’s streamlined feature list favors ease of use and quick deployment.

Edge: Noovy.

Which Has Better Customer Support: Noovy or Preno?

Noovy’s customer support scores are slightly higher at 4.71/5 from 21 reviews, with users describing it as friendly, fast, and reliable. Reviewers mention that support staff are responsive, often resolving issues promptly, which is critical during onboarding.

Preno’s support scores at 4.69/5 from 58 reviews, with users praising the team’s responsiveness and ongoing assistance. Many highlight how Preno’s support continues even after onboarding, fostering trust and smoother operations.

Both products excel in support, but Noovy’s smaller review base delivers slightly more consistent praise.

Edge: Noovy.

Which Has More Integrations: Noovy or Preno?

Noovy connects with 40 verified partners, including prominent platforms like Bookboost, RevControl, SiteMinder, and guest review tools. This extensive list allows your hotel to customize workflows and connect with a broad ecosystem of distribution, payment, and review management tools.

Preno offers 17 verified integrations, including Xero, Zingle, TrustYou, and STAAH, with seven shared partners like Bookboost and SiteMinder. While fewer, these integrations are well-chosen for operational efficiency and financial management.

If your hotel relies on diverse partners or plans expansion, Noovy’s larger integration catalog provides an advantage. For straightforward setups, Preno’s curated list is sufficient.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Preno?

Preno’s 58 recent reviews show a high overall rating of 0/5 (note: likely a typo in the source, but the high number of reviews and a 9.48/5 NPS suggest very positive sentiment). Hoteliers across all segments praise its ease of use, quick onboarding, and responsive support.

Noovy’s 21 reviews, all within the last six months, have a perfect 5/5 overall rating, with users emphasizing its reliability, connectivity, and support. Its recent reviews confirm strong satisfaction, especially among boutique and city-center hotels.

Given the volume and recency, Preno’s ratings are more representative of current user satisfaction.

Edge: Preno.

How Much Do Noovy and Preno Cost?

Both products are priced at a flat rate of $600 per month, with no implementation fees or trial options specified. This uniform pricing simplifies budgeting, allowing you to compare value directly.

Pricing transparency and similar costs make your decision more about features and support rather than price differences.

What Type of Hotel Should Use Noovy?

• Hotels seeking an all-in-one management platform with extensive modules.
• Hotels aiming for multi-currency and multi-lingual support.
• Properties that need integrated revenue management and digital registration.
• Hotels with plans to automate guest communication and payments.
• Medium to larger hotels that benefit from advanced rate and task management.

Not ideal if your hotel prefers a minimal setup or has a tight budget without long-term growth plans.

What Type of Hotel Should Use Preno?

• Small to mid-sized hotels valuing quick setup and simple operations.
• Properties that prioritize user-friendly software and fast staff onboarding.
• Hotels seeking robust channel management and booking engine features.
• Hotels with a focus on excellent support and ongoing training.
• Properties in regions where Preno’s existing integrations, like Xero, are advantageous.

Not ideal if your hotel requires highly specialized modules like revenue management or multi-currency support.

The Bottom Line for Hotels

Noovy presents a comprehensive, feature-rich platform targeted at hotels that need extensive automation and integration. Its offerings suit properties looking to centralize operations and reduce reliance on multiple vendors.

Preno excels in simplicity, usability, and support, making it ideal for hotels that want to implement a reliable system quickly with less complexity. Its high user ratings confirm it’s a solid choice for properties that prioritize ease and assistance.

If your hotel needs a broad feature set and advanced modules, Noovy stands out. For quick deployment, intuitive design, and exceptional support, Preno wins.

In conclusion, for hotels seeking depth and extensive integrations, Noovy is the recommended choice. If your focus is on ease of use, rapid onboarding, and support, Preno is the better fit.