Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
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Preno HMS
4.7 (65 REVIEWS)
Katie, Margaux, Katie + 4 more experts recommend Preno
Read RecommendationsRanked 9 (out of 78) in Hotel Management Software
Simplifying Hotel Management – Simple, Smart, Seamless.
95% recommended by 154 hotels
Bell - AI powered product analyst
I analyzed all of Preno’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Preno for its efficiency in streamlining operations and enhancing guest management, leading to increased revenue and reduced manual tasks. Its channel management and seamless integrations are praised for improving booking accuracy and income. The cloud-based system offers flexibility and real-time updates, appealing to businesses aiming for operational efficiency and superior customer experience. While generally well-received, room for feature enhancement remains.
What Types of Hotels Preno is Popular For
Size
55 | X-Small (1-9 room)
60 | Small (10-24 room)
38 | Medium (25-74 room)
4 | Large (75-199 room)
1 | X-Large (200+ room)
Country
69 | Australia
56 | New Zealand
9 | United Kingdom
6 | United States of America
5 | South Africa
3 | Vanuatu
3 | Indonesia
1 | Canada
1 | Zimbabwe
1 | Fiji
1 | Kuwait
1 | Cook Islands
1 | Portugal
1 | Nigeria
1 | Greece
1 | Romania
Type
70 | Boutiques
61 | Bed & Breakfast & Inns
57 | Motels
53 | Luxury Hotels
44 | Resorts
31 | Limited Service & Budget Hotels
28 | Airport/Conference Hotels
24 | Extended Stay & Serviced Apartments
21 | Vacation Rentals & Villas
17 | City Center Hotels
16 | Branded Hotels
6 | RV Parks & Campgrounds
Region
130 | Oceania
12 | Europe
7 | North America
7 | Africa
3 | Asia Pacific
1 | Middle East
Category
154 | Property Management Systems
65 | Hotel Management Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Preno products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Preno Reviews Analyzed: 56
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Preno Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Preno
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Preno's Provided Description:
"Preno is a cloud-based hotel management software built by hoteliers for hoteliers, designed to simplify your daily operations. With an intuitive Property Management System (PMS), integrated Channel Manager, and powerful Booking Engine, Preno saves you time on admin tasks, streamlines bookings and billing, and ensures seamless integration with your existing tools. Accessible from anywhere, Preno allows you to focus on delivering exceptional guest experiences while effortlessly connecting your front desk with your back office."
Capabilities
Property Management System (PMS)
Booking Engine
Channel Manager
Xero Integration
Guest Communication
Housekeeping Management
24/7 Customer Support
Automated Billing
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Recommended by
Achievements
This vendor's trending score is rising, Preno HMS is the #9 most trending product in the Hotel Management Software category (out of 78) and the #305 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morePreno has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Preno Case Studies
Preno doesn’t have any case studies available
References
"It was also vital for us to have a simple, easy to navigate, easy to manage system for new staff coming on board. I’ve been amazed at how fast I can access the reporting I need as Preno integrates with our payment gateway, Stripe, and MYOB our accounting software."
"We have been using Preno for just over a month and we love it! It suits our small accommodation business perfectly. The team are always on hand to reply whenever you send a message. They are happy to take on any suggestions and any little glitches have been solved straight away."
"We looked around at a range of options and settled with Preno because of its integration with Xero, cloud based and ease in the entire reservation process. We have got that and a whole lot more. It is incredibly user friendly, especially for us with a touch screen system. The team at Preno are constantly reviewing the software and listening to users feedback to improve the software. I can only see Preno becoming a better and better product with time.""
"I bought Waiheke Island motel three years ago, and more recently Onetangi Beach Apartments which was both using antique booking systems. I switched to Preno mainly because of its integration with Xero, and it’s user-friendly interface. In particular, the motel has many contractor guests, many of whom require invoicing, and the Preno/Xero integration makes this easy to manage."
""We recently switched from Seekom to Preno to handle our luxury lodge’s rooms, and we could not be happier. Not only was the transition extremely smooth, but the level of support we have received from Preno has been examplary!""
Featured Customers
More Products by Preno
Hotelier Rating
Looking for specific info?
Very helpful booking system with the amazing support!
Host from 1 to 4 room Vacation Rentals & Villa in
Camping booking system
Caretaker from 100 to 199 room Limited Service & Budget Hotel in Bathurst (Australia)
Awesome hotel and property management software Partner
Admin from 25-49 room Resort in Charlotte (United States of America)
Simple and very easy to use yet has all the functions you need
Operations Manager from 10 to 24 room Limited Service & Budget Hotel in Bombala (Australia)
Amazing and easy
Manager from 5 to 9 room Bed & Breakfast & Inn in Matamata (New Zealand)
Overall ease of use
Manager from 25-49 room Limited Service & Budget Hotel in Bunbury (Australia)
Amazing Support
Owner from 5 to 9 room Bed & Breakfast & Inn in Byron Bay (Australia)
Outstanding customer service
Marketing coordinator from 5 to 9 room Bed & Breakfast & Inn in Southland Region (New Zealand)
Seamless Integration and Outstanding Support
Accounts officer from 10 to 24 room Boutique in Luganville (Vanuatu)
AMAZING software with AMAZING support
General Manager from 5 to 9 room Luxury Hotel in Port-Vila (Vanuatu)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Great at helping hoteliers increase their revenue by using dynamic pricing, increasing occupancy when times are quiet by lowering pricing and then boosting revenue at peak times by increasing costs helps hoteliers maximise their returns from their rooms.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Preno seems to maximise automation, meaning that hoteliers can set up their account and their preferences and then trust that it's going to do its thing. By using the email automation / dynamic pricing etc it means less manual hours spent, reducing labour hours and driving revenue
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The team at Preno are knowledgable, friendly and efficient. The set-up appears to be quick and straightforward and focusing on driving revenue and increasing profitability. I wouldn't hesitate to reach out for a conversation with them.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Preno has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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