motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

Owner

2 months ago

Verified

... Always there to help ...

Owner

2 months ago

Verified

... Always there to help ...

Reservations Manager

1 months ago

Verified

... I love the booking engine and PMS system it helps our business to grow. We have been using Preno for the last 18 months and we are very much satisfied with the product and their service. Full ...

manager

1 months ago

Verified

... I think as a manager all in my 10 years using preno ,all the staff i have interacted with have been very helpful when i had trouble with reservations they came back to me quicly to fix the problem ...

manager

1 months ago

Verified

... Reservations ...

manager

1 months ago

Verified

... The system is so easy to use , every thing you need is there and easy to find The system is so easy to block rooms add guests move guests to different dates ...

Manager

1 months ago

Verified

... Fantastic ...

Reception

1 months ago

Verified

... I love that you have support on line when you need it, nothing is to much trouble, the team always respond quickly ...

Manager

1 months ago

Verified

... I have Been using this management software now for 8 years I run two properties from the Preno and found it to be ease to communicate with guests and support their all the time if issues arise ...

Manager

1 months ago

Verified

... This software is simple and easy to use for our purposes. We have a smallish accommodation venue and the technology support has been fast and excellent. ...

Bookings Manager

1 months ago

Verified

... Fairly easy set up and good auto-emails system. I liked that support is reliable and efficient, too. Works well for us in the UK. We are a charity in Northern Ireland that has a heart for ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support, thanks to their teams based in New Zealand and the UK. Unfortunately, this hasn’t materialised due to apparent staffing ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Manager & Owner, Old Coach Road Estate

1 months ago

Verified

... The staff at Preno are always very keen to assist promptly. They are pleasant to speak with, knowledgeable and efficient. The software works well. ...

Operation Manager

1 months ago

Verified

... Preeno have been great. They are always available for helping out, which was great as I had recently taken over the position from someone else. ...

Operation Manager

1 months ago

Verified

... Preeno have been great. They are always available for helping out, which was great as I had recently taken over the position from someone else. ...

Operation Manager

1 months ago

Verified

... Preeno have been great. They are always available for helping out, which was great as I had recently taken over the position from someone else. ...

Operation Manager

1 months ago

Verified

... Easy navigating the bookings. Always available with great customer service for any problems that may arise. They are great in helping our business grow and having someone to talk to is always easier. ...

Owner

1 months ago

Verified

... Sometimes I need help with connecting Stripe to the OTAs. Struggling a bit with the Agoda link ATM. Will contact you for support. ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with technical errors and they haven't compensated ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with technical errors and they haven't ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... The Staff are excellent. They are constantly improving their systems. We are only a small boutique Guesthouse and pricing is important, they look after smaller business's. technical support and ...

Owner

1 months ago

Verified

... The Staff are excellent. They are constantly improving their systems. We are only a small boutique Guesthouse and pricing is important, they look after smaller business's. technical support and communication ...

Owner

1 months ago

Verified

... The Staff are excellent. They are constantly improving their systems. We are only a small boutique Guesthouse and pricing is important, they look after smaller business's. technical support and ...

Owner

1 months ago

Verified

... Need to improve the connection between all the third parts providers like booking and Airbnb. in additional if the support team would be able to answer faster it would help. ...

General Manager

1 months ago

Verified

... Preno is easy to use. It makes the process of bookings simple and straightforward. Invoices are easily generated. Housekeeping helps greatly to keep everything on track ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff incredibly easy ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff incredibly easy (and the online training provided was equally great). Even those with limited technical experience can quickly grasp how to use Preno, which has saved us countless hours in staff training and troubleshooting. The integration with other platforms, such as our channel manager, is seamless and has helped us avoid overbookings while increasing efficiency. The ability to easily manage rates, availability, and bookings in one place is invaluable. To manage OTA's with such ease is a definitive bonus, considering we're such a small team that all have to multitask. Their dedication to ongoing improvement ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff ...

Chef Director

1 months ago

Verified

... Response times to support queries could be faster, as there’s occasionally a delay due to some of the team being based in Australia. That said, we don't often need support because the system is ...

Chef Director

1 months ago

Verified

... Response times to support queries could be faster, as there’s occasionally a delay due to some of the team being based in Australia. That said, we don't often need support because the system is genuinely well designed and user-friendly, and we notice ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team ...

Chef Director

1 months ago

Verified

... Response times to support queries could be faster, as there’s occasionally a delay due to some of the team being based in Australia. That said, we don't often need support because the system is genuinely well designed and user-friendly, and we notice that the waiting times continuously improve. It appears that some of the staff based in London are now also skilled ...

Chef Director

1 months ago

Verified

... Response times to support queries could be faster, as there’s occasionally a delay due to some of the team being based in Australia. That said, we don't often need support because the system is genuinely well designed and user-friendly, and we notice that the waiting times continuously improve. It appears that some of the staff based in London are now also skilled to handle customer queries and are able to solve issues (or provide extended answers not found on the knowledge ...

Chef Director

1 months ago

Verified

... Response times to support queries could be faster, as there’s occasionally a delay due to some of the team being based in Australia. That said, we don't often need support because the system is ...

Retired

1 months ago

Verified

... Able to connect with several OTA's No risk of double or over bookings All your reservations with a single glance. ...

Owner

1 months ago

Verified

... Fast and easy to communicate with ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Director

1 months ago

Verified

... The reporting and housekeeping functions are not what they should be, but having said that, the software is evolving all the time. Preno listen to their customers and several of our requests have ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a comprehensive ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a comprehensive ...

Director

1 months ago

Verified

... PrenoHQ has helped me to customize the scheduling to suit my unique needs. I really appreciate how helpful and easy PrenoHQ has made my life. ...

Director/Owner

1 months ago

Verified

... Excellent communication, advanced software - excellent all round. ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology perspective is easy to use and clear as are the manuals ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology perspective is easy to use and clear as are the manuals provided which are kept up to date. As well Preno listens to feedback and develops additional abilities based on feedback - eg setting up different packages. The strong focus is on not just customer service but working with their partner ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology perspective is easy to use and clear as are the manuals ...

General Manager

1 months ago

Verified

... i love the support and that I get answers and set up help on the go.. I love that it links to Xero .. I love that they are constantly improving the software and taking ideas onboard ...

Accounts officer

1 months ago

Verified

... What I like most about Preno is how easily it integrates with other software. It simplifies managing various aspects of hotel operations and ensures everything works seamlessly together. Additionally, the online support team is incredibly helpful and responsive, always ready to assist with any questions ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Marketing coordinator

29 days ago

Verified

... Outstanding customer service ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Owner

28 days ago

Verified

... The support staff especially Marie Hng was just amazing. Totally responsive and patient guidance. The property management system was superior to a competitor I trialed and ditched in 48 hrs. ...

Owner

28 days ago

Verified

... The chat page where responses from AI could be more targeted to the question. Waiting for a team member to respond takes a few hours. ...

Manager

27 days ago

Verified

... PRENO are always making improvements and adding features after receive feedback or suggestions. I do not have any issues at the moment that I feel could be improved upon. I am extremely happy with ...

Operations Manager

14 days ago

Verified

... We started using Preno for our first accommodation business that we acquired. As newer members of the industry, we didn't have the most experience with booking systems. The previous owners were still running manually, the Preno staff were more than accommodating ...

Operations Manager

14 days ago

Verified

... We started using Preno for our first accommodation business that we acquired. As newer members of the industry, we didn't have the most experience with booking systems. The previous owners were still running manually, the Preno staff were more than accommodating with getting us setup but were also more than happy to provide their assist ...

Admin

11 days ago

Verified

... Managing OTA's. Ability to update pricing anytime, auto emails for checkin, checkouts, etc. , Managing housekeeping. Managing reservations , ability to do room block. The Grid Dashboard makes it ...

Host

3 days ago

Verified

... The booking engine definitely saves my time and manage my reservations. It easily manages room availability and pricing, it sends confirmation and reminder notifications via email and process a ...

Host

3 days ago

Verified

... The booking engine definitely saves my time and manage my reservations. It easily manages room availability and pricing, it sends confirmation and reminder notifications via email and process a guests ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick ...

General Manager

4 months ago

Verified

... Outstanding Product! ...

Proprietor

3 months ago

Verified

... Nothing as yet, I highly recommend Preno, It has everything you need, Maybe looking down the track an automated text message for confirmation of a booking ...

Proprietor

3 months ago

Verified

... Love that it links to zero, booking.com, extremely easy to use ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Finance Manager

2 months ago

Verified

... On the odd occasions where reservations are complex, Preno has easy to follow steps to ensure a hassle free checkout and integration to the accounting software. ...

Reservations Manager

1 months ago

Verified

... Easy to use and saves me time ...

Manager

1 months ago

Verified

... For me all is perfect -simple but effective booking system to use it takes only few minutes to make a booking. ...

Director

1 months ago

Verified

... Preno has increased our average daily rate by 14% by using their dynamic pricing feature. The system is intuitive and provides great automation saving myself and team time to focus on our guest ...

Reception

1 months ago

Verified

... Automatic Dynamic Pricing, User friendly booking system easy to train other staff, Different login options for different staff members coding. ...

Executive Officer

1 months ago

Verified

... Revenue management, support team, free onboarding, ease of use. Excellent xero integration. Overall, better than other such as Little Hotelier and great for small hotels with a simple operation. But ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts ...

Bookings Manager

1 months ago

Verified

... Fairly easy set up and good auto-emails system. I liked that support is reliable and efficient, too. Works well for us in the UK. We are a charity in Northern Ireland that has a heart for ...

Bookings Manager

1 months ago

Verified

... Great Option for our hybrid location. Good price for small business. ...

Resort Manager

1 months ago

Verified

... Preno PMS is a robust and intuitive platform for managing hotel operations, particularly suited for small to medium-sized accommodations. Its ease of use and seamless integration with other essential tools make it a strong choice for streamlining day to day processes. Here's a breakdown of the experience: User friendly Interface: Preno has a clean and simple layout, making it easy to navigate even for those not tech-savvy. Efficient Reservation Management: The system efficiently handles bookings, cancellations and modifications, reducing the risk of overbooking. Integrations: Preno integrates seamlessly with accounting software like Xero and various channel managers, ensuring smooth communication between platforms. Automation ...

Owner-operator

1 months ago

Verified

... Cut my admin hours in half! ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Manager

1 months ago

Verified

... Better range of service, ie. Channel manager but also offer free instant website like STAAH. Automatic message to guests before and after check-out. ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... Booking engine is not as user friendly for guests, online booking process could be improved. A mobile phone app would be ideal. It would be a great improvement to have the option to sent out multiple ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

COO

1 months ago

Verified

... Would be great for the property management software to include rooms management like a maintenance tab, automate house keeping frequency by days. ...

Accommodation Manager

1 months ago

Verified

... Preno is a clean and easy to use system, nothing is too complex and it feels fresh. Easy to view room grid, housekeeping functions are simple. Good automations such as confirmation and pre-arrival ...

Managing Director

1 months ago

Verified

... Streamlined and Reliable Booking System ...

General Manager

1 months ago

Verified

... Preno is easy to use. It makes the process of bookings simple and straightforward. Invoices are easily generated. Housekeeping helps greatly to keep everything on track ...

General Manager

1 months ago

Verified

... Preno is easy to use. It makes the process of bookings simple and straightforward. Invoices are easily generated. Housekeeping helps greatly to keep everything on track ...

General Manager

1 months ago

Verified

... Preno is easy to use. It makes the process of bookings simple and straightforward. Invoices are easily generated. Housekeeping helps greatly to keep everything on track ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff incredibly easy (and the online training provided was equally great). Even those with limited technical experience can quickly grasp how to use Preno, which has saved us countless hours in staff training and troubleshooting. The integration with other platforms, such as our channel manage ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff incredibly easy (and the online training provided was equally great). Even those with limited technical experience can quickly grasp how to use Preno, which has save ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Owner/Manager

1 months ago

Verified

... Improve on more human interactions rather than AI or bots, because a lot of us are not computer savvy and understanding all the new gargons are difficult. ...

Manager

1 months ago

Verified

... The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. I like the idea of the surge pricing. When we finally get Windcave, I'm hoping it makes our lives easier with being able to take ...

Manager

1 months ago

Verified

... The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The housekeeping lists need names. Reconciliation, we could do with an end ...

Manager

1 months ago

Verified

... The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The housekeeping lists need names. Reconciliation, we could do with an end of day ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional ...

Director/Owner

1 months ago

Verified

... Excellent communication, advanced software - excellent all round. ...

Accounts officer

1 months ago

Verified

... What I like most about Preno is how easily it integrates with other software. It simplifies managing various aspects of hotel operations and ensures everything works seamlessly together. ...

Owner

28 days ago

Verified

... The chat page where responses from AI could be more targeted to the question. Waiting for a team member to respond takes a few hours. ...

Admin

11 days ago

Verified

... Managing OTA's. Ability to update pricing anytime, auto emails for checkin, checkouts, etc. , Managing housekeeping. Managing reservations , ability to do room block. The Grid Dashboard makes it ...

Host

3 days ago

Verified

... The booking engine definitely saves my time and manage my reservations. It easily manages room availability and pricing, it sends confirmation and reminder notifications via email and process a ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno continues to add to their software improving it all the time. The only area i have issues with are invoicing and integrations with Xero as many invoices are duplicated and it causes us a bit of ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it has all the features you require. It also allows you to personalise it to suit your business such as emails. I have had many ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

General Manager

4 months ago

Verified

... Only thing, which may not be possible... for third party bookings if the system could recognise phone numbers for repeat / returning guests - as Booking.com and Expedia for example generate a new ...

General Manager

4 months ago

Verified

... Only thing, which may not be possible... for third party bookings if the system could recognise phone numbers for repeat / returning guests - as Booking.com and Expedia for example generate a new ...

Owner

4 months ago

Verified

... What could be improved is -needing another payment intergration apart from stripe & windcave. What about building an internal payment processing space inside preno that doesnt have a 3% processing ...

Proprietor

3 months ago

Verified

... Links to zero; we wanted to be able to access it on multiple devices; the support is amazing!; so easy to use; the booking engine button that was built for the website is also easy to use; have just linked ...

Proprietor

3 months ago

Verified

... Love that it links to zero, booking.com, extremely easy to use ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Hotel Manager

3 months ago

Verified

... There is nothing I can think of. I would love it if Preno hadf its own payment system instead of using Stripe. ...

Hotel Manager

3 months ago

Verified

... There is nothing I can think of. I would love it if Preno hadf its own payment system instead of using Stripe. ...

Finance Manager

2 months ago

Verified

... On the odd occasions where reservations are complex, Preno has easy to follow steps to ensure a hassle free checkout and integration to the accounting software. ...

Finance Manager

2 months ago

Verified

... On the odd occasions where reservations are complex, Preno has easy to follow steps to ensure a hassle free checkout and integration to the accounting software. ...

Manager

1 months ago

Verified

... Great customer service and problem solving, very easy system to use on daily basis. The system is linked to xero we are able to print invoices immediately. I am very happy. ...

Manager

1 months ago

Verified

... Great customer service and problem solving, very easy system to use on daily basis. The system is linked to xero we are able to print invoices immediately. I am very happy. ...

Executive Officer

1 months ago

Verified

... Revenue management, support team, free onboarding, ease of use. Excellent xero integration. Overall, better than other such as Little Hotelier and great for small hotels with a simple operation. But ...

Executive Officer

1 months ago

Verified

... Unable to make any changes to booking engine, cannot access channel manager STAAH or apply discounts etc without staff support. No mobile app. Rate management very basic. Lack of integrations with common ...

Owner

1 months ago

Verified

... Very quick and stable system ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts ...

Bookings Manager

1 months ago

Verified

... I'd like to see more integrations with widely used tools like QuickBooks or Google Suite. Being able to set the capacity for the rooms would be helpful and would make training easy for our constantly ...

Director

1 months ago

Verified

... - Implement the promise of 24/7 support - Improve the dynamic pricing using realtime data - Improve the invoicing template - Add sms capability so we know when we've received last minute bookings ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Sometimes I need help with connecting Stripe to the OTAs. Struggling a bit with the Agoda link ATM. Will contact you for support. ...

Owner

1 months ago

Verified

... Sometimes I need help with connecting Stripe to the OTAs. Struggling a bit with the Agoda link ATM. Will contact you for support. ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Sometimes I need help with connecting Stripe to the OTAs. Struggling a bit with the Agoda link ATM. Will contact you for support. ...

Manager

1 months ago

Verified

... Straight forward interface, easy to use, cloud based which means can access on phone, or laptop anywhere in the world. ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... Group booking confirmation is poorly designed without being able to identify the number of rooms booked. Integration with revenue management tools is very limited. ...

Owner

1 months ago

Verified

... It is generally a user friendly system for daily front office functions, such as check in, check out and posting etc. It is also useful to be able to integrated with Windcave system. ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

Owner

1 months ago

Verified

... Need to improve the connection between all the third parts providers like booking and Airbnb. in additional if the support team would be able to answer faster it would help. ...

Owner

1 months ago

Verified

... Need to improve the connection between all the third parts providers like booking and Airbnb. in additional if the support team would be able to answer faster it would help. ...

Owner

1 months ago

Verified

... Need to improve the connection between all the third parts providers like booking and Airbnb. in additional if the support team would be able to answer faster it would help. ...

Owner

1 months ago

Verified

... Very simple and easy to use. very intuitive software with many management options can control your room availability rates and promotions. ...

Managing Director

1 months ago

Verified

... It would be helpful to have more advanced accounting options, such as the ability to generate payments and statements for agents directly within the platform, without needing to go through Xero or MYOB. While Preno excels in many areas, I believe there’s room for improvement in its accounting features. It would be incredibly beneficial to have more advanced options for managing payments and generating detailed statements for agents directly within the system. Currently, relying on external ...

Managing Director

1 months ago

Verified

... Preno is incredibly user friendly and intuitive, making managing bookings and guest communications seamless. Preno has truly transformed the way we manage our accommodation business. It is incredibly user friendly and intuitive, offering a seamless experience for handling bookings, guest communications, and day-to-day operations. The system's clean interface and smart automation features have saved us so much time, allowing us to focus on providing excellent service to our guests. The integration with OTAs ensures ...

General Manager

1 months ago

Verified

... Preno - Making the Hospitality Experience that much simpler. ...

General Manager

1 months ago

Verified

... Per country, if it could be possible to add the calendar that highlights public holidays on the grid. This makes it easier to identify days of interest. ...

General Manager

1 months ago

Verified

... Per country, if it could be possible to add the calendar that highlights public holidays on the grid. This makes it easier to identify days of interest. ...

General Manager

1 months ago

Verified

... Per country, if it could be possible to add the calendar that highlights public holidays on the grid. This makes it easier to identify days of interest. ...

Retired

1 months ago

Verified

... Able to connect with several OTA's No risk of double or over bookings All your reservations with a single glance. ...

Retired

1 months ago

Verified

... Able to connect with several OTA's No risk of double or over bookings All your reservations with a single glance. ...

Owner

1 months ago

Verified

... Fast and friendly service from the team. Can mange multiple properties seamlessly. Love the integration with stipe and multiple payment systems. ...

Manager

1 months ago

Verified

... Preno has been a game changer for managing bookings across our three properties. We made the switch a while ago and have never looked back. Its intuitive interface makes it easy to track ...

Director

1 months ago

Verified

... #Cloud Base booking system #accessible from anywhere #Can be assessed from phone/tablet #reporting on percentage and total revenue #user friendly #very good help desk and customer service #easily ...

Manager

1 months ago

Verified

... The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The housekeeping lists need names. Reconciliation, we could do with an end of day button, so we are not duplicating our bills. The Lightspeed ...

Manager

1 months ago

Verified

... The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. I like the idea of the surge pricing. When we finally get Windcave, I'm hoping it makes our lives easier with being able to take deposits automatically ...

Manager

1 months ago

Verified

... The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. The simplicity of it. It seems easy to use and the general parts of it are great, like the rates are easy to change etc. I like the idea of the surge pricing. When we finally get Windcave ...

Manager

1 months ago

Verified

... The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The housekeeping lists need names. Reconciliation, we could do with an end of day button, so we are not duplicating our bills. The Lightspeed integration is better than previous system in most ways, but the fact it is not automatically feeding through the itemization is a massive bug bear. If this isn't fixed before high season, it will be really difficult for us, and totally contradict the use for it. People go through with a fine tooth comb as it is, but if we have to get an ipad just to be able to show them each and every transaction, they may as well pay at point of sale. Bed configuration - I think this is one of the worst things missing, as it is making it hard for us to see whether the rooms are double/twin/so many beds. On the actual online booking engine, it has a way of adding the bed config so housekeeping can see it - but not with our side of things? doesn't make sense and extremely annoying. Group names!! so annoying? at the weekend we had a load of kids in and ended up with way more numbers than we actually had as it wouldn't let me put the kids in on their own. For fire safety reasons, it is crucial this is fixed so that we know exactly how many people are in the building, please! As well with group booking names, for some reason they all change to one name. I don't know what I'm doing wrong here. We also could do with any confirmation ...

Manager

1 months ago

Verified

... The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The reports for breakfast list which is currently unavailable/non-existent. The pre populated emails are not as tidy as what our old system gave us (all spoken about with your support team). The housekeeping lists need names. Reconciliation, we could do with an end of day button, so we are not duplicating our bills. The Lightspeed integration is better than previous system in most ways, but the fact it is not automatically feeding through the itemization ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Marketing coordinator

29 days ago

Verified

... There is very little I can suggest at this stage. Ongoing customer help when needed is important. Filling out all the requirements of booking.com is challenging - help with that would be great. ...

Operations Manager

14 days ago

Verified

... We started using Preno for our first accommodation business that we acquired. As newer members of the industry, we didn't have the most experience with booking systems. The previous owners were still ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it has all the features you require. It also allows you to personalise it to suit your business such as emails. I have had many staff ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

General Manager

4 months ago

Verified

... Outstanding Product! ...

General Manager

4 months ago

Verified

... Outstanding Product! ...

Owner

4 months ago

Verified

... What could be improved is -needing another payment intergration apart from stripe & windcave. What about building an internal payment processing space inside preno that doesnt have a 3% processing fee, be the first ones in the industry to have a low ...

Owner

4 months ago

Verified

... What could be improved is -needing another payment intergration apart from stripe & windcave. What about building an internal payment processing space inside preno that doesnt have a 3% processing ...

Owner

4 months ago

Verified

... What could be improved is -needing another payment intergration apart from stripe & windcave. What about building an internal payment processing space inside preno that doesnt have a 3% processing fee, be the first ones in the industry to have a low cost payment gateway built in. alot of this money goes off shore which is a real ...

Owner/Operator

4 months ago

Verified

... The simplest solution for small business accommodation ...

Owner/Operator

4 months ago

Verified

... Preno has an awesome onboarding experience, which is superior to many of their larger competitors (I've worked with both Little Hotelier and STAAH). They also have responsive technical support, and ...

Operations

3 months ago

Verified

... Great booking platform that helps our business grow. ...

manager

1 months ago

Verified

... I think as a manager all in my 10 years using preno ,all the staff i have interacted with have been very helpful when i had trouble with reservations they came back to me quicly to fix the problem ...

Manager

1 months ago

Verified

... Great customer service and problem solving, very easy system to use on daily basis. The system is linked to xero we are able to print invoices immediately. I am very happy. ...

Owner/operator

1 months ago

Verified

... Love Preno, helps my business grow ...

Owner/operator

1 months ago

Verified

... Love Preno, helps my business grow ...

Executive Officer

1 months ago

Verified

... Revenue management, support team, free onboarding, ease of use. Excellent xero integration. Overall, better than other such as Little Hotelier and great for small hotels with a simple operation. But ...

Executive Officer

1 months ago

Verified

... Revenue management, support team, free onboarding, ease of use. Excellent xero integration. Overall, better than other such as Little Hotelier and great for small hotels with a simple operation. But ...

Senior FO

1 months ago

Verified

... I can not think of anything's that need improving to the system; happy with the system as it is; maybe later ...

Manager

1 months ago

Verified

... I have Been using this management software now for 8 years I run two properties from the Preno and found it to be ease to communicate with guests and support their all the time if issues arise ...

Owner

1 months ago

Verified

... Happy Motelier! ...

Resort Manager

1 months ago

Verified

... Limited Customization: While it covers essential functionalities, there’s limited flexibility to tailor the system to unique operational needs. Reporting Depth: Basic reporting is solid, but more advanced analytics features could enhance decision-making. Cost: While reasonable, it may be on the higher ...

Resort Manager

1 months ago

Verified

... Limited Customization: While it covers essential functionalities, there’s limited flexibility to tailor the system to unique operational needs. Reporting Depth: Basic reporting is solid, but more advanced analytics features could enhance decision-making. Cost ...

Operation Manager

1 months ago

Verified

... Preeno have been great. They are always available for helping out, which was great as I had recently taken over the position from someone else. ...

Owner-operator

1 months ago

Verified

... Cut my admin hours in half! ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is happy - guests and staff alike! It has been exceptionally easy to make changes when needed, including removing and adding services, and everything has been done quickly ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is happy - guests and staff alike! It has been exceptionally easy to make changes when needed, including removing and adding services, and everything has been done quickly. Checking in guests is easy, the onboarding and learning the system has been easy, and I would happily ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. Reservations drop in easily and daily and monthly ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Manager

1 months ago

Verified

... Better range of service, ie. Channel manager but also offer free instant website like STAAH. Automatic message to guests before and after check-out. ...

Manager

1 months ago

Verified

... Better range of service, ie. Channel manager but also offer free instant website like STAAH. Automatic message to guests before and after check-out. ...

Manager

1 months ago

Verified

... Better range of service, ie. Channel manager but also offer free instant website like STAAH. Automatic message to guests before and after check-out. ...

Owner

1 months ago

Verified

... Excellent customer service, great staff training program. ...

Owner

1 months ago

Verified

... Booking engine is not as user friendly for guests, online booking process could be improved. A mobile phone app would be ideal. It would be a great improvement to have the option to sent out multiple ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

Owner

1 months ago

Verified

... Our system has had a number of technical faults, they don't take responsibility and they are hard to talk to. Other products like this have a 24/7 help line. Using Preno has cost us money with ...

Owner

1 months ago

Verified

... So easy to use and they are a lovely small company, real people. It links up with Xero. and is a great all in one for small businesses. I like the lay out and the managing customer tools, including ...

Owner

1 months ago

Verified

... The Staff are excellent. They are constantly improving their systems. We are only a small boutique Guesthouse and pricing is important, they look after smaller business's. technical support and ...

Owner

1 months ago

Verified

... The Staff are excellent. They are constantly improving their systems. We are only a small boutique Guesthouse and pricing is important, they look after smaller business's. technical support and ...

Managing Director

1 months ago

Verified

... Preno is incredibly user friendly and intuitive, making managing bookings and guest communications seamless. Preno has truly transformed the way we manage our accommodation business. It is incredibly user friendly and intuitive, offering a seamless experience for handling bookings, guest communications, and day-to-day operations. The system's clean interface and smart automation features have saved us so much time, allowing us to focus on providing ...

Chef Director

1 months ago

Verified

... Preno has been a game-changer for managing our small boutique teahouse and rooms. The system is intuitive, dependable, and well-supported, with thoughtful features that streamline our daily operations. Setting it up was incredibly straightforward, even though we were transitioning from a tricky inherited system. Their onboarding process ensured we were up and running with minimal disruption, and their team made the entire experience seamless. One standout feature is the simplicity of their interface, which makes training staff incredibly easy (and the online training provided was equally great). Even those with limited technical experience can quickly grasp how to use Preno, which has saved us countless hours in staff training and troubleshooting. The integration with other platforms, such as our channel manager, is seamless and has helped us avoid overbookings while increasing efficiency. The ability to easily manage rates, availability, and bookings in one place is invaluable. To manage OTA's with such ease is a definitive bonus, considering we're such a small team that all have to multitask. Their dedication to ongoing improvement and customer feedback is another highlight. Preno regularly updates its features and functionality based on user suggestions, which shows they truly listen to their customers. We most ...

Artist

1 months ago

Verified

... Not much. I’ve witnessed Preno develop for a few years and every time I’ve had an issue it’s been quickly addressed over the phone or email. They even take suggestions from hoteliers and ...

Artist

1 months ago

Verified

... Not much. I’ve witnessed Preno develop for a few years and every time I’ve had an issue it’s been quickly addressed over the phone or email. They even take suggestions from hoteliers and ...

Director

1 months ago

Verified

... Easy to use and responsive. Support is second to none with staff that care. We moved a 56 room hotel from and older system and we evaluated half a dozen systems. We arrived at Preno because of its ...

Director

1 months ago

Verified

... The reporting and housekeeping functions are not what they should be, but having said that, the software is evolving all the time. Preno listen to their customers and several of our requests have ...

Owner/Manager

1 months ago

Verified

... Great to work with as they continue to listen to what we need to improve on customer service and business profits. ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a ...

Owner/Director

1 months ago

Verified

... PRENO: The Ideal Hotel Management Solution for Boutique Properties! ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a comprehensive suite of tools that cater to the needs of both small boutique hotel and large establishments. After using PRENO for a number of years now, PRENO boasts a clean, modern and intuitive user interface. From front desk operations to housekeeping and reporting, the system is easy to navigate, even for those who aren't particularly tech-savvy. It significantly reduces the learning curve compated to other management systems I've used, allowing my team to get up to speed quickly ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a comprehensive suite of tools that cater to the needs of both small boutique hotel and large establishments. After using PRENO for a number of years now, PRENO boasts a clean, modern and intuitive user interface. From front desk operations to housekeeping and reporting, the system is easy to navigate, even for those who aren't particularly tech-savvy. It significantly reduces the learning curve compated to other management systems I've used, allowing my team to get up to speed quickly. The layout is logically structured, with all necessary features within a few clicks, whihc makes daily tasks like checking in guests, managing reservations, and checking out incredibly ...

Owner/Director

1 months ago

Verified

... As a boutique hotel/B&B owner, finding the right software to streamline operations is crucial, and PRENO proves to be an excellent choice. The cloud-based hotel management system offers a comprehensive suite of tools that cater to the needs of both small boutique hotel and large establishments. After using PRENO for a number of years now, PRENO boasts a clean, modern and intuitive user interface. From front desk operations to housekeeping and reporting, the system is easy to navigate, even for those who aren't particularly tech-savvy. It significantly reduces ...

Director

1 months ago

Verified

... #Cloud Base booking system #accessible from anywhere #Can be assessed from phone/tablet #reporting on percentage and total revenue #user friendly #very good help desk and customer service #easily reachable for help and services for management level #very competitive pricing #great value ...

Admin Manager

1 months ago

Verified

... Preno Rules ...

Director

1 months ago

Verified

... PrenoHQ has helped me to customize the scheduling to suit my unique needs. I really appreciate how helpful and easy PrenoHQ has made my life. ...

Director

1 months ago

Verified

... Outstanding ...

Director

1 months ago

Verified

... PrenoHQ has helped me to customize the scheduling to suit my unique needs. I really appreciate how helpful and easy PrenoHQ has made my life. ...

Director

1 months ago

Verified

... Outstanding ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology perspective is easy to use and clear as are the manuals provided which are kept up to date. As well Preno listens to feedback and develops additional abilities based on feedback - eg setting up different packages. The strong focus is on not just customer service but working with their partner network. From a guest perspective the new direct booking system enables additional packages to be clearly outlined and is much more attractive to use for customers. We have, after just a couple of weeks, received very positive feedback from our guests. We also love the ability to operate from anywhere due to its cloud ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting income for our lodge which is an unexpected benefit. It has the ability to streamline guest billing, along with efficient housekeeping management, which will reduce manual tasks and enhance operational efficiency. Basically it feels modern, innovative and accessible. The communication is clear and the team extremely helpful. The move from one system to another was really seamless. The ability to speak with a person in New Zealand who understand us and our business is so extremely valuable. We have found other channel managers do not provide the same real time support and do not integrate such an efficient PMS with the channel management side - we have flexibility to manage our guests with full details which are easy to access (and which link to return bookings) as well as the effective booking system and a marketing system. From a technology perspective is easy to use and clear as are the manuals provided which are kept up to date. As well Preno listens to feedback and develops additional abilities based on feedback - eg setting up different packages. The strong focus is on not just customer service but working with their partner network. From a guest perspective the new direct booking system enables additional packages to be clearly outlined and is much more attractive to use for customers. We have, after just a couple of weeks, received very positive feedback from our guests. We also love the ability to operate ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional ...

Director/Owner

1 months ago

Verified

... We were looking for an easy, more effective way than our previous supplier, to ensure connectivity between all booking websites and our own website in other words, a channel manager as well as a "guest management system". Preno is intuitive, configurable and very easy to use with professional streamlining everything from front desk management to bookings. It is also proving very effective at assisting us gain additional bookings and boosting ...

General Manager

1 months ago

Verified

... i love the support and that I get answers and set up help on the go.. I love that it links to Xero .. I love that they are constantly improving the software and taking ideas onboard ...

General Manager

1 months ago

Verified

... AMAZING software with AMAZING support ...

Marketing coordinator

29 days ago

Verified

... Effective customer service rates very highly when deciding on products to use. Preno meets that requirement. We have been using Marie - delightful, patient with outstanding patience. ...

Marketing coordinator

29 days ago

Verified

... Outstanding customer service ...

Operations Manager

14 days ago

Verified

... We started using Preno for our first accommodation business that we acquired. As newer members of the industry, we didn't have the most experience with booking systems. The previous owners were still ...

Operations Manager

14 days ago

Verified

... We started using Preno for our first accommodation business that we acquired. As newer members of the industry, we didn't have the most experience with booking systems. The previous owners were still ...

Admin

11 days ago

Verified

... Awesome hotel and property management software Partner ...

Admin

11 days ago

Verified

... Managing OTA's. Ability to update pricing anytime, auto emails for checkin, checkouts, etc. , Managing housekeeping. Managing reservations , ability to do room block. The Grid Dashboard makes it ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it has all the features you require. It also allows you to personalise ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it has all the features ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it has all the features you require. It also allows you to personalise ...

motel manager

4 months ago

Verified

... Preno continues to add to their software improving it all the time. The only area i have issues with are invoicing and integrations with Xero as many invoices are duplicated and it causes us a bit of ...

motel manager

4 months ago

Verified

... Preno continues to add to their software improving it all the time. The only area i have issues with are invoicing and integrations with Xero as many invoices are duplicated and it causes us a bit of ...

motel manager

4 months ago

Verified

... Preno is easy to use, has everything you need and the support is fantastic ...

motel manager

4 months ago

Verified

... Preno is simple and easy to learn and the support service is quick and reliable. I was really concerned when changing over but the support was great and the support continues. #reservations are quick and easy #checkin is simple and it ...

General Manager

4 months ago

Verified

... Only thing, which may not be possible... for third party bookings if the system could recognise phone numbers for repeat / returning guests - as Booking.com and Expedia for example generate a new ...

General Manager

4 months ago

Verified

... Only thing, which may not be possible... for third party bookings if the system could recognise phone numbers for repeat / returning guests - as Booking.com and Expedia for example generate a new ...

Owner

4 months ago

Verified

... Preno from the start has been user freindly. I have been in teh industry for many decdes and this sytem ticks the boxes. I do like teh idea its NZ onwed and operted too .The best thing I do like ...

Owner/Operator

4 months ago

Verified

... Maybe the booking engine? I know when I had a health check undertaken on my website, the booking engine was seem to be less visually appealing and functional than other solutions. I can't really ...

Operations

3 months ago

Verified

... Great booking platform that helps our business grow. ...

Owner

3 months ago

Verified

... Comprehensive booking system ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Owner

3 months ago

Verified

... *Creating special rates with a code I cannot get sorted. that needs to be easy to do. to do promos etc. *When blocking dates out, it would be fantastic to be able to put a note so you remember why ...

Owner

3 months ago

Verified

... *Creating special rates with a code I cannot get sorted. that needs to be easy to do. to do promos etc. *When blocking dates out, it would be fantastic to be able to put a note so you remember why it is blocked. *I would love a customized ...

Owner

3 months ago

Verified

... *Bookings are easy to enter. *Invoicing agents is very easy. *The multitude of reports that I can get *Integration with Booking.com and expedia is easy to do. ...

Owner

3 months ago

Verified

... *Creating special rates with a code I cannot get sorted. that needs to be easy to do. to do promos etc. *When blocking dates out, it would be fantastic to be able to put a note so you remember why ...

Owner

2 months ago

Verified

... Slight changes to the software, however when a change has been suggested and can be made they are more than willing to implement it to suit our business needs. ...

Reservations Manager

1 months ago

Verified

... I love the booking engine and PMS system it helps our business to grow. We have been using Preno for the last 18 months and we are very much satisfied with the product and their service. Full integration with Xero for accounts and channel management has made our lives so much easier. Professional support teams who are there 24/7 are more than helpful in all aspects of customer service. This product is designed very well and very easy to use, the program keeps all the data ...

Reception

1 months ago

Verified

... Not much maybe some more integration options with other platforms , or having a blacklist section that is sent to all other uses in the area of Preno warning them of problem guests. ...

Executive Officer

1 months ago

Verified

... An easy to use, but basic PMS system suitable for small hotels under 20 rooms, but clearly lacking features. ...

Senior FO

1 months ago

Verified

... Most of the features such as managing reservations, HKs etc are effective and very user-friendly..... very happy with the system ...

Senior FO

1 months ago

Verified

... Most of the features such as managing reservations, HKs etc are effective and very user-friendly..... very happy with the system ...

Manager

1 months ago

Verified

... I have Been using this management software now for 8 years I run two properties from the Preno and found it to be ease to communicate with guests and support their all the time if issues arise ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts ...

Manager

1 months ago

Verified

... 1 Check in check out easy a baby could do it 2 emailing guests receipt's and conformation emails once set up a push of a button done integrations with Zero works well and correct commission amounts are deducted to reflect the booking ...

Bookings Manager

1 months ago

Verified

... Great Option for our hybrid location. Good price for small business. ...

Bookings Manager

1 months ago

Verified

... I'd like to see more integrations with widely used tools like QuickBooks or Google Suite. Being able to set the capacity for the rooms would be helpful and would make training easy for our constantly ...

Bookings Manager

1 months ago

Verified

... I'd like to see more integrations with widely used tools like QuickBooks or Google Suite. Being able to set the capacity for the rooms would be helpful and would make training easy for our constantly changing team. Having a notification system would be neat too, that would make our response rate increase. Having a better web-view / app would make our lives easier too for on the go reservations. Improving user management settings for hiding financial ...

Bookings Manager

1 months ago

Verified

... I'd like to see more integrations with widely used tools like QuickBooks or Google Suite. Being able to set the capacity for the rooms would be helpful and would make training easy for our constantly ...

Bookings Manager

1 months ago

Verified

... Fairly easy set up and good auto-emails system. I liked that support is reliable and efficient, too. Works well for us in the UK. We are a charity in Northern Ireland that has a heart for hospitality, our historic location has multiple ...

Bookings Manager

1 months ago

Verified

... Fairly easy set up and good auto-emails system. I liked that support is reliable and efficient, too. Works well for us in the UK. We are a charity in Northern Ireland that has a heart for ...

Bookings Manager

1 months ago

Verified

... Fairly easy set up and good auto-emails system. I liked that support is reliable and efficient, too. Works well for us in the UK. We are a charity in Northern Ireland that has a heart for hospitality, our historic location has multiple setting ...

Resort Manager

1 months ago

Verified

... Preno PMS is a robust and intuitive platform for managing hotel operations, particularly suited for small to medium-sized accommodations. Its ease of use and seamless integration with other essential tools make it a strong choice for streamlining day to day processes. Here's a breakdown of the experience: User friendly Interface: Preno has a clean and simple layout, making it easy to navigate even for those not tech-savvy. Efficient Reservation Management: The system efficiently handles bookings, cancellations and modifications, reducing the risk of overbooking. Integrations: Preno integrates seamlessly with accounting software like Xero and various channel managers, ensuring smooth communication between platforms. Automation: The automation of repetitive tasks like invoicing and reporting ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support, thanks to their teams based in New Zealand and the UK. Unfortunately, this hasn’t materialised due to apparent staffing issues, leaving us without the round-the-clock support we were led to expect—a significant letdown. Additionally, while Preno does make periodic improvements to its software, the pace of these updates is slow ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support, thanks to their teams based in New Zealand and the UK. Unfortunately, this hasn’t materialised due to apparent staffing issues, leaving us without the round-the-clock support we were led to expect—a significant letdown. Additionally, while Preno does make periodic ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support, thanks to their teams based in New Zealand and the UK. Unfortunately, this hasn’t materialised due to apparent staffing issues, leaving us without the round-the-clock support we were led to expect—a significant letdown. Additionally, while Preno does make periodic improvements to its software, the pace of these updates is slow ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing, dynamic pricing, and reporting are easy to navigate, even for those with limited technical skills. It’s a reliable platform for day-to-day management, offering the essential tools needed to keep things running smoothly. Having dynamic pricing built-in is an added bonus as it saves us paying for a subscription as we did previously. The customer service team is friendly and generally helpful when they’re available, which is reassuring during troubleshooting. We've been especially grateful for the assistance we've received from Keegan, who has gone out of his way to do his best to implement our visions along the way. However, one of the key selling points during the sales pitch was the promise of 24/7 support, thanks to their teams based in New Zealand and the UK. Unfortunately, this hasn’t materialised due to apparent staffing issues, leaving us without the round-the-clock support we were led to expect—a significant letdown. Additionally, while Preno does make periodic improvements to its software, the pace of these updates is slower than expected. There are several features that feel outdated ...

Director

1 months ago

Verified

... Preno has several strong points, such as its good value for money and an intuitive, user-friendly interface that makes managing our B&B operations relatively straightforward. Tasks like bookings, invoicing ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is happy - guests and staff alike! It has been exceptionally easy to make changes ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is happy - guests and staff alike! It has been exceptionally easy to make changes when needed, including removing and adding services, and everything has been done quickly. Checking ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good to have the ability to take a holding ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good to have the ability to take a holding deposit for cleaning and damage ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is happy - guests and staff alike! It has been exceptionally easy to make changes when needed, including removing and adding ...

Owner-operator

1 months ago

Verified

... I no longer have to spend hours and hours working on admin thanks to Preno. Everything is in the one place, and easy to manage with one click. Payments are taken, bookings are made, and everyone is ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good ...

Owner-operator

1 months ago

Verified

... Bookings are still taken even when the pre-payment card is declined. This makes it difficult when the client doesn't turn up and I can't follow through with my no-show policy. It would also be good to have the ability to take a holding deposit ...

Owner

1 months ago

Verified

... Easy as PMS ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. Reservations ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. Reservations drop in easily and daily ...

Owner

1 months ago

Verified

... Preno is super easy to work with and the layout is simple. Very happy with our new self checkin system at our motel. Easy to send emails to our guests with payments linked to the bookings. Reservations drop ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... User friendly grid, great integration with Xero, fast syncing with OTA's, the security policy for credit cards on file, automated emails and payments. ...

Owner

1 months ago

Verified

... Group booking confirmation is poorly designed without being able to identify the number of rooms booked. Integration with revenue management tools is very limited. ...