The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Noovy shines in ease of use and customer support , with exclusive features like Mobile App and Guest CRM.
Thais PMS shines , with exclusive features like Spa & Wellness Module and EPoS.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 25 | 0 |
After analyzing 25 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Thais PMS users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #39 11 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #38 12 reviews | — |
By Property Type
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| Boutique ▾ | #38 14 reviews | — |
| Luxury | #54 2 reviews | — |
| Branded / Chain | #52 2 reviews | — |
By Region
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| Europe ▾ | #22 23 reviews | — |
| Middle East | #16 2 reviews | — |
Choosing between Noovy PMS and Thais-Soft hinges on your hotel’s operational needs and growth ambitions. Both aim to streamline hotel management but differ significantly in features, user experience, and market reach. Noovy offers a comprehensive, all-in-one platform with extensive integrations and proven user satisfaction, while Thais-Soft presents a more limited, regional solution with niche features. What aligns best with your property’s scale and priorities?
With more recent reviews and a higher review count, Noovy PMS stands out as the more reliable and tested choice. Its 19 reviews in the last six months, a 5/5 overall rating, and a 99% likelihood to recommend reflect its strong market presence and user trust. Thais-Soft, with no recent reviews or user ratings, offers limited evidence of effectiveness, making Noovy the clear leader.
Noovy PMS and Thais-Soft both address hotel management but serve different market segments. Noovy is built for hotels of all sizes seeking an integrated system that combines PMS, channel management, booking engine, and revenue tools, making it ideal for independent and boutique hotels looking for simplicity and efficiency. Thais-Soft, on the other hand, is a regional, SaaS-based system primarily targeting smaller or regional operators with basic needs, especially in Europe.
While Noovy’s extensive feature set—over 35 unique functionalities—is tailored for hotels aiming to automate and grow, Thais-Soft’s limited, niche features (notably its spa and EPoS modules) make it less adaptable for larger or more complex operations. If your hotel needs a broad, integrated solution, Noovy is the superior choice; if your needs are minimal or regional, Thais-Soft might suffice. Do you prioritize a scalable, feature-rich platform or a simple, regional solution?
If your hotel needs a versatile, easy-to-use platform that supports automation, multi-channel distribution, and guest engagement, go with Noovy PMS. Its high ease of use (4.84/5) and outstanding support (4.89/5) facilitate quick onboarding and staff adoption, especially for hotels seeking to enhance operational efficiency.
Conversely, if your hotel operates within Europe and primarily needs basic management for a small property, Thais-Soft’s limited features could be adequate. Its lack of recent reviews, however, raises questions about ongoing support and system updates. Given Noovy’s proven market traction and recent feedback, it remains the stronger recommendation for hotels wanting growth and reliability.
Noovy PMS’s user rating of 4.84/5 and onboarding score of 4.78/5 suggest a notably intuitive experience, reinforced by positive reviews praising its straightforward interface and quick staff training. Customers also highlight its reliable and friendly support, simplifying adoption across teams.
Thais-Soft lacks recent review data, making it difficult to gauge ease of use or onboarding quality. Its limited features and regional focus suggest a basic, potentially less refined user experience. Edge: Noovy PMS.
Noovy’s 35 exclusive features—including a channel manager, automated night audit, online check-in/out, guest CRM, payment integration, and mobile apps—make it a comprehensive platform for operational automation. Its built-in revenue management, task management, and real-time reporting further support hotel growth.
Thais-Soft offers just 2 unique features: a Spa & Wellness module and EPoS, with no other advanced property management capabilities. Its feature set is minimal, suitable perhaps for niche or very small establishments. Edge: Noovy PMS.
Noovy’s support rating of 4.89/5 and review comments such as “very good support” and “fast, friendly” indicate a reliable service team that helps hotels quickly resolve issues. The onboarding process is praised for being smooth, fostering confidence in new users.
Thais-Soft provides no recent review data or support ratings, leaving its customer service reputation unclear. Given Noovy’s consistent positive feedback, it clearly maintains superior support. Edge: Noovy PMS.
Noovy boasts 40 verified partners, including major channel managers like SiteMinder and third-party tools like RevControl and GuestRevu. Its broad integration ecosystem simplifies operations and enhances connectivity with external platforms.
Thais-Soft has 17 verified partners, sharing a few with Noovy but lacking many of the larger, widely-used integrations. This limits its ability to connect with other hotel tech tools, constraining scalability. Edge: Noovy PMS.
With 19 recent reviews, Noovy’s hotel segment ratings are overwhelmingly positive, particularly for boutique, city center, and budget properties. Its 5/5 rating and 99% likelihood to recommend signal strong user satisfaction.
Thais-Soft has no recent reviews or ratings, making it impossible to assess current user sentiment. Without recent feedback, Noovy’s reputation remains significantly stronger. Edge: Noovy PMS.
Noovy’s transparent pricing is $600 per month per property, with no implementation or hidden fees. Its all-in-one system offers significant value considering its comprehensive features.
Thais-Soft provides no publicly available pricing details, potentially signaling a tailored, enterprise-level quote. Without clear pricing, comparison is difficult, but Noovy’s transparent model favors smaller hotels seeking predictable costs.
Noovy PMS offers a comprehensive, well-rated platform with proven reliability, broad integrations, and extensive features that support growth. Its recent 19 reviews and 5/5 scores demonstrate a mature, trusted system, especially for independent and boutique hotels looking to automate operations and improve guest experiences.
Thais-Soft, while focused on regional management and basic needs, lacks recent reviews and a broader feature set. It may serve small, localized hotels or those with minimal operational complexity but falls short for hotels seeking scalability or advanced tech.
If your hotel wants a scalable, feature-rich system with strong support, Noovy PMS is the clear choice. For small, regional operations with minimal automation needs, Thais-Soft could suffice—but caution is advised due to the lack of recent user feedback.
According to HTR's product database, Noovy PMS and Thais-Soft share 13 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Mobile App | ||
| Multi-currency | ||
| Online 24/7 support | ||
| Spa & Wellness Module |
Showing top differences. 25 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Noovy PMS and Thais-Soft share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Thais-Soft offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Noovy PMS: No. Thais-Soft: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Thais PMS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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